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Double Trojan Trouble --mssserif 120 and win32.ftp...


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#1
Shilest

Shilest

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I really don't know what I'm doing... how to post or how to rid my machine of two trojans. I fumbled through and found some of the self-help removal guies and made it through preparation and Step One. I'm having trouble with Step Two: Viruses/Trojans. When I click on the Panda link and click on "Scan your PC" nothing happens. I don't get the next window or any type of ActiveX file/download prompt.... No movement at the website for me what-so-ever.

HELP -- need help getting through this step and ensuring these trojans are off my system..... I'm the opposite of a computer geek and need everything in very simple term..... (I'm secretly praying I can figure out how to post this Hijackthis log.... Thanks. :)

Running Windows XP, 2002 Service Pack 2. I don't have a report from the AVG Anti-Spyware scan, but below is the scanner log from the Superantispyware Home Edition scan:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/02/2008 at 07:46 PM

Application Version : 4.0.1154

Core Rules Database Version : 3412
Trace Rules Database Version: 1404

Scan type : Complete Scan
Total Scan Time : 00:58:53

Memory items scanned : 395
Memory threats detected : 0
Registry items scanned : 5899
Registry threats detected : 0
File items scanned : 84844
File threats detected : 148

Adware.Tracking Cookie
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected]cs.ticketmaster[1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][3].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
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C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][7].txt
C:\Documents and Settings\Family Log In\Cookies\family log [email protected][2].txt
C:\Documents and Settings\Family Log In\Cookies\[email protected][2].txt
C:\Documents and Settings\Family Log In\Cookies\[email protected][1].txt
C:\Documents and Settings\Family Log In\Cookies\[email protected][1].txt
C:\Documents and Settings\Family Log In\Cookies\[email protected][1].txt
C:\Documents and Settings\Owner.FAMILYROOM\Cookies\[email protected][2].txt
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