Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Still Need Help with lasse.exe and can't get past windows screen


  • Please log in to reply

#31
cpt1

cpt1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
I downloaded to a flashdrive and it won't pull up. I'll try again tomorrow.
  • 0

Advertisements


#32
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
You won't be able to use the flash drive on that machine until the chipset drivers are installed... :)

Can you burn them to a cd?
  • 0

#33
cpt1

cpt1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Do I have to run the file first before I burn to a CD?
  • 0

#34
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
No....just burn the files to a cd and run them on the HP from that.

The cd drive use native Windows drivers....the USB ports need the chipset drivers to function.
  • 0

#35
cpt1

cpt1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
I must be doing something wrong. I burned the three files to a CD and I can't get it to work. Please help.
  • 0

#36
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,065 posts
Put the CD in the computer you're working on, then open the CD drive from My Computer. Double click on each file to install it. You may have to reboot after each. If not do each one sequentially.
  • 0

#37
cpt1

cpt1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
Ztruker,
The Universal Serial Bus (USB) Controller will not load. :) Any advice????????
  • 0

#38
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,065 posts
??? I'm sorry but I don't understand what you mean. Are you saying one of the drivers you put on CD will not install?

Please explain exactly what you are doing. It's very hard for us to help if we don't know what's going on. Words are cheap, don't be afraid to use a few :)

For instance, the drivers you should have downloaded are:

sp23945.exe Chipset
sp23941.exe Audio
sp23942.exe Graphic (video)


These are the files you burn to CD then you double click on each one in turn to install them on the problem computer. What files did you put on the CD (filename.ext please)?
  • 0

#39
cpt1

cpt1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
There were three ? in Device Manager. They were next to: Video Controller (VGA Compatiblle), Multimedia Audio Controller, and Universal Serial Bus (USB) Controller. So, I downloaded these files as Wannabe1 instructed me to:

sp23945.exe Chipset
sp23941.exe Audio
sp23942.exe Graphic (video)


Of the three, I was able to load two of them--not sure which two. I still have a question mark(?) next to Universal Serial Bus (USB) Controller in the device manager. My question is which of the three files supports the USB controller? I assume it's the chipset, if so, I can't get it to load.

Edited by cpt1, 07 March 2008 - 07:41 AM.

  • 0

#40
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,065 posts
Yes, Chipset should be the one. The only other thing I see that could have any effect is the Card Reader driver. Does your eMachine have a built in Flash card reader? If so, give it a try.
  • 0

Advertisements


#41
cpt1

cpt1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 39 posts
I have an HP machine--not eMachine. I don't have a card reader--not really sure though. Should I unistall the files and reinstall?
  • 0

#42
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,065 posts
Look in Event Viewer (Start / Run type eventvwr.msc and press Enter). Look in each of the 3 categories on the left, see if there are any red entries. If so double click on them and look at the details. You can use the Arrow keys to move up and down in the list of log entries while viewing details.

Perhaps there is something there will help identify why you can't install the Chipset driver. There may also be an install log but I don't know where that would be located.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP