welcome to Geeks2Go, sofee
The driver is possibly the wrong one. to get the right one for your laptop we need more info.
What make and model is the laptop?
Another possibility is that a previous owner may have installed a different version of Windows to what it had originally, and couldn't find a suitable sound driver or simply wasn't bothered about having sound on it. Many casual laptop users don't even use the sound features and don't miss it when it doesn't work.
I'm not suggesting you do the same, just explaining what happens. I have a laptop which I use only occasionally, and because the speakers sound so pathetic I always have the volume set to zero.
If you don't know what make it is or if it's a less well-known brand you can install a system info tool and post the info from it.
The tool is called 'Belarc Advisor' from here: http://www.belarc.co...e_download.html
Edited by pip22, 03 March 2008 - 11:17 AM.