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Slow PC and unwanted shutdowns [CLOSED]


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#1
carlos50

carlos50

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Hi

My computer is getting very slow, expecially internet explorer. Internet Explorer freezes and/or shuts down from time to time. The entire system shuts down on its own, sometimes showing the blue screen of death, some times not. Sometimes it happens with out Im even using it. All of a sutton it just restarts by it self. Furthermore it want to do some kind of disk control, everytime i start it. It used to do this, if it was shut down wrongly, but now it wants it all the time.

I did the entire process requested before making this post. Found a little, which got removed. The Panda scanning didnt work properly. Everytime Internet explorer shutdown in the middle. I did it 4 times, and in the end IE shut down after a couple of hours, while I was watching it. It did not complete the scan, but it found 10 instances of spyware, which I dont know what is as I couldnt get the report.

Hope you can help me.

Michael


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:15:17 AM, on 3/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Intel\Wireless\Bin\EvtEng.exe
C:\Programmer\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Programmer\Bonjour\mDNSResponder.exe
c:\Programmer\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Microsoft LifeCam\MSCamS32.exe
C:\Programmer\Intel\Wireless\Bin\RegSrvc.exe
C:\Programmer\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Java\jre1.6.0_03\bin\jusched.exe
C:\Programmer\r\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ElkCtrl.exe
C:\Programmer\Acer\OrbiCam\CameraAssistant.exe
C:\Programmer\Launch Manager\QtZgAcer.EXE
C:\Programmer\iTunes\iTunesHelper.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Programmer\iPod\bin\iPodService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Acer\GraviSense\GraviSense.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Programmer\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Programmer\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Programmer\Fælles filer\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmer\Microsoft Office\Office12\GrooveMonitor.exe
C:\DOCUME~1\MICHAE~1\LOKALE~1\Temp\RtkBtMnt.exe
C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Programmer\Skype\Phone\Skype.exe
C:\Programmer\MSN Messenger\MsnMsgr.Exe
C:\Programmer\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Programmer\WIDCOMM\Bluetooth Software\BTTray.exe
c:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Programmer\Java\jre1.6.0_03\bin\jucheck.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\Programmer\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.berlingske.dk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Fælles filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Programmer\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmer\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Programmer\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmer\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RemoteControl] C:\Programmer\r\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programmer\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programmer\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LManager] C:\Programmer\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [LifeCam] "C:\Programmer\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmer\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GraviSense] C:\Acer\GraviSense\GraviSense.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Programmer\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Programmer\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\FÆLLES~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmer\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [updateMgr] C:\Programmer\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Skype] "C:\Programmer\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmer\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Programmer\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmer\Fælles filer\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Programmer\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programmer\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send til &Bluetooth-enhed... - c:\Programmer\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmer\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmer\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Programmer\ladbrokesMPP\MPPoker.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin....nderControl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager-kontrol) - http://dlm.tools.aka...vex-2.2.1.6.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmer\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Programmer\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Programmer\Fælles filer\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Programmer\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Programmer\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmer\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Programmer\Fælles filer\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmer\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programmer\fælles filer\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmer\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmer\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmer\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Programmer\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 14426 bytes





2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acer eDataSecurity Management 1.00.26
Acer eLock Management
Acer Empowering Technology framework
Acer eNet Management
Acer ePerformance Management
Acer ePower Management
Acer eSettings Management
Acer GraviSense
Acer OrbiCam Software
Acer OrbiCam-driver
Acer Screensaver
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe After Effects CS3
Adobe After Effects CS3 Presets
Adobe After Effects CS3 Template Projects & Footage
Adobe After Effects CS3 Third Party Content
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Contribute CS3
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Encore CS3
Adobe Encore CS3 Library
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Fireworks CS3
Adobe Flash CS3
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Flash Player ActiveX
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Premiere Pro CS3
Adobe Premiere Pro CS3 Functional Content
Adobe Premiere Pro CS3 Third Party Content
Adobe Setup
Adobe Setup
Adobe Setup
Adobe SING CS3
Adobe Soundbooth CS3
Adobe Soundbooth CS3 Codecs
Adobe Soundbooth CS3 Scores
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server {ko_KR}
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Apple Software Update
AVG 7.5
AVG Anti-Spyware 7.5
Caplio Software
Comcast High-Speed Internet Install Wizard
Desktop Doctor
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Drivers Install For Linksys Easylink Advisor
DVDFab Gold 3.2.1.0
DVDFab Gold 4.0.5.0
EPSON CX6000 Series User's Guide
GameTime+
GenArts Sapphire Plug-ins Version 1.07 for After Effects
HDAUDIO Soft Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix til Windows Media Player 11 (KB939683)
Hotfix til Windows XP (KB896256)
Hotfix til Windows XP (KB914440)
Hotfix til Windows XP (KB935448)
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 10
Java™ 6 Update 3
Java™ SE Runtime Environment 6 Update 1
K-Lite Codec Pack 3.4.5 Full
Ladbrokes Poker
Launch Manager
Linksys EasyLink Advisor 1.6 (0032)
Magic Bullet Suite 2.0
Magic Bullet Suite 2.1
mCore
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Danish Language Pack
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
MicroStaff WINASPI
mMHouse
mPfMgr
mProSafe
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
mWlsSafe
mXML
NTI Backup NOW! 4
NTI CD & DVD-Maker
Opdatering til Windows XP (KB894391)
Opdatering til Windows XP (KB898461)
Opdatering til Windows XP (KB900485)
Opdatering til Windows XP (KB904942)
Opdatering til Windows XP (KB908531)
Opdatering til Windows XP (KB910437)
Opdatering til Windows XP (KB911280)
Opdatering til Windows XP (KB916595)
Opdatering til Windows XP (KB920872)
Opdatering til Windows XP (KB922582)
Opdatering til Windows XP (KB927891)
Opdatering til Windows XP (KB929338)
Opdatering til Windows XP (KB930916)
Opdatering til Windows XP (KB931836)
Opdatering til Windows XP (KB933360)
Opdatering til Windows XP (KB936357)
Opdatering til Windows XP (KB938828)
Opdatering til Windows XP (KB942763)
OpenOffice.org 2.0
Panda ActiveScan
Panopticum NewYearToys 1.1 for Adobe After Effects
PDF Settings
Poker Tracker Version 2.12.00b
PokerAce Hud (remove only)
PokerStars
PowerDVD
QuickTime
Realtek High Definition Audio Driver
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Sid Meier's Civilization 4
Sid Meier's Civilization 4 - Beyond the Sword
Sid Meier's Civilization 4 - Warlords
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB928090)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB931768)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB933566)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB937143)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB938127)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB939653)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB942615)
Sikkerhedsopdatering til Windows Internet Explorer 7 (KB944533)
Sikkerhedsopdatering til Windows Media Player (KB911564)
Sikkerhedsopdatering til Windows Media Player 11 (KB936782)
Sikkerhedsopdatering til Windows Media Player 6.4 (KB925398)
Sikkerhedsopdatering til Windows Media Player 9 (KB917734)
Sikkerhedsopdatering til Windows XP (KB890046)
Sikkerhedsopdatering til Windows XP (KB893756)
Sikkerhedsopdatering til Windows XP (KB896358)
Sikkerhedsopdatering til Windows XP (KB896422)
Sikkerhedsopdatering til Windows XP (KB896423)
Sikkerhedsopdatering til Windows XP (KB896424)
Sikkerhedsopdatering til Windows XP (KB896428)
Sikkerhedsopdatering til Windows XP (KB899587)
Sikkerhedsopdatering til Windows XP (KB899589)
Sikkerhedsopdatering til Windows XP (KB899591)
Sikkerhedsopdatering til Windows XP (KB900725)
Sikkerhedsopdatering til Windows XP (KB901017)
Sikkerhedsopdatering til Windows XP (KB901190)
Sikkerhedsopdatering til Windows XP (KB901214)
Sikkerhedsopdatering til Windows XP (KB902400)
Sikkerhedsopdatering til Windows XP (KB904706)
Sikkerhedsopdatering til Windows XP (KB905414)
Sikkerhedsopdatering til Windows XP (KB905749)
Sikkerhedsopdatering til Windows XP (KB908519)
Sikkerhedsopdatering til Windows XP (KB911562)
Sikkerhedsopdatering til Windows XP (KB911567)
Sikkerhedsopdatering til Windows XP (KB911927)
Sikkerhedsopdatering til Windows XP (KB912919)
Sikkerhedsopdatering til Windows XP (KB913433)
Sikkerhedsopdatering til Windows XP (KB913580)
Sikkerhedsopdatering til Windows XP (KB914388)
Sikkerhedsopdatering til Windows XP (KB914389)
Sikkerhedsopdatering til Windows XP (KB916281)
Sikkerhedsopdatering til Windows XP (KB917159)
Sikkerhedsopdatering til Windows XP (KB917344)
Sikkerhedsopdatering til Windows XP (KB917422)
Sikkerhedsopdatering til Windows XP (KB917953)
Sikkerhedsopdatering til Windows XP (KB918118)
Sikkerhedsopdatering til Windows XP (KB918439)
Sikkerhedsopdatering til Windows XP (KB918899)
Sikkerhedsopdatering til Windows XP (KB919007)
Sikkerhedsopdatering til Windows XP (KB920213)
Sikkerhedsopdatering til Windows XP (KB920214)
Sikkerhedsopdatering til Windows XP (KB920670)
Sikkerhedsopdatering til Windows XP (KB920683)
Sikkerhedsopdatering til Windows XP (KB920685)
Sikkerhedsopdatering til Windows XP (KB921398)
Sikkerhedsopdatering til Windows XP (KB921503)
Sikkerhedsopdatering til Windows XP (KB921883)
Sikkerhedsopdatering til Windows XP (KB922616)
Sikkerhedsopdatering til Windows XP (KB922760)
Sikkerhedsopdatering til Windows XP (KB922819)
Sikkerhedsopdatering til Windows XP (KB923191)
Sikkerhedsopdatering til Windows XP (KB923414)
Sikkerhedsopdatering til Windows XP (KB923689)
Sikkerhedsopdatering til Windows XP (KB923694)
Sikkerhedsopdatering til Windows XP (KB923980)
Sikkerhedsopdatering til Windows XP (KB924191)
Sikkerhedsopdatering til Windows XP (KB924270)
Sikkerhedsopdatering til Windows XP (KB924496)
Sikkerhedsopdatering til Windows XP (KB924667)
Sikkerhedsopdatering til Windows XP (KB925454)
Sikkerhedsopdatering til Windows XP (KB925486)
Sikkerhedsopdatering til Windows XP (KB925902)
Sikkerhedsopdatering til Windows XP (KB926255)
Sikkerhedsopdatering til Windows XP (KB926436)
Sikkerhedsopdatering til Windows XP (KB927779)
Sikkerhedsopdatering til Windows XP (KB927802)
Sikkerhedsopdatering til Windows XP (KB928255)
Sikkerhedsopdatering til Windows XP (KB928843)
Sikkerhedsopdatering til Windows XP (KB929123)
Sikkerhedsopdatering til Windows XP (KB930178)
Sikkerhedsopdatering til Windows XP (KB931261)
Sikkerhedsopdatering til Windows XP (KB931784)
Sikkerhedsopdatering til Windows XP (KB932168)
Sikkerhedsopdatering til Windows XP (KB933729)
Sikkerhedsopdatering til Windows XP (KB935839)
Sikkerhedsopdatering til Windows XP (KB935840)
Sikkerhedsopdatering til Windows XP (KB936021)
Sikkerhedsopdatering til Windows XP (KB937894)
Sikkerhedsopdatering til Windows XP (KB938829)
Sikkerhedsopdatering til Windows XP (KB941202)
Sikkerhedsopdatering til Windows XP (KB941568)
Sikkerhedsopdatering til Windows XP (KB941569)
Sikkerhedsopdatering til Windows XP (KB941644)
Sikkerhedsopdatering til Windows XP (KB943055)
Sikkerhedsopdatering til Windows XP (KB943460)
Sikkerhedsopdatering til Windows XP (KB943485)
Sikkerhedsopdatering til Windows XP (KB944653)
Sikkerhedsopdatering til Windows XP (KB946026)
Skype 2.5
SopCast 2.0.4
SoulSeek Client 156c
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Trapcode Form
Trapcode Shine
Update for Outlook 2007 Junk Email Filter (kb944965)
Viewpoint Media Player
WalkerFX 2.2 Professional Edition
Water 1.03. for Adobe After Effects
WIDCOMM Bluetooth Software
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinZip 11.1
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#2
sarahw

sarahw

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Hi,
Welcome to the site

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

I want you to show hidden files. There are instructions HERE to help you do this.
You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time.
Please dont use any of the tools without specific instructions. Some of them are dangerous (and could leave your computer in worse condition that it is when infected) if used incorrectly.
These instuctions should be read first, then followed. If you do not understand something, don't be afraid to ask, or see if I'm on chat. :)
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#3
sarahw

sarahw

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1.
First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.


2.
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
Do not Run it yet, we will use it later. Save it somewhere you will remember, like your desktop.


3.
Reboot into Safe Mode by continuously tapping the F8 key as soon as the computer begins to boot. A menu should come up where you will be given the option to enter Safe Mode.


4.
Please open ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


5.
  • IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.


6.
Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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#4
sarahw

sarahw

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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