Edited by trips487, 05 March 2008 - 04:55 PM.
USB sansa MP3 player doesnt work!
#1
Posted 05 March 2008 - 04:51 PM
#2
Posted 05 March 2008 - 05:19 PM
#3
Posted 05 March 2008 - 05:33 PM
Edited by trips487, 05 March 2008 - 05:34 PM.
#4
Posted 05 March 2008 - 10:15 PM
#5
Posted 05 March 2008 - 11:58 PM
"In General", it is important to install software for USB devices "before" you connect the device to your computer.
If you had your MP3 player plugged in when you installed the software, you "may" benefit from uninstalling the software and then reinstalling it before plugging in the MP3 player.
Have a look in your Device Manager for any yellow or red warnings.
Let us know what you find.
Best Regards
#6
Posted 06 March 2008 - 03:07 AM
#7
Posted 06 March 2008 - 09:34 AM
Sorry to read that you are still having difficulty with this USB device.
You mentioned:
the new usb device has multifunction and is not recognized by your pc
Please provide the exact Error Message, including any error code numbers that may be available.
Best Regards
#8
Posted 06 March 2008 - 12:01 PM
Universal Serial Bus controllers
(Standard USB Host Controller)
Location 0 (USB Device)
No drivers are installed for this device.
If you are having problems with this device, click Troubleshoot to start the troubleshooter.
This is all the error messages I get. There is no error codes at all. I made a mistake and put multifunction instead of malfunctioned. LOL. sorry about that.
#9
Posted 06 March 2008 - 12:29 PM
#10
Posted 06 March 2008 - 12:53 PM
#11
Posted 06 March 2008 - 01:01 PM
Edited by trips487, 06 March 2008 - 01:01 PM.
#12
Posted 06 March 2008 - 01:36 PM
Click on Support and Driver Downloads
Enter your machine's Service Tag number
The above will give you the exact list of the original chipset drivers for your specific machine.
#13
Posted 06 March 2008 - 03:57 PM
Im so confused and frustrated right now. Wonder why this happened when it worked before i reinstalled the windows.
#14
Posted 06 March 2008 - 04:05 PM
#15
Posted 06 March 2008 - 05:12 PM
Sorry this is being so frustrating to you.
Would you please provide additional detail about:
andalright I was able to find away to download the divice.
_______________________-alright I downloaded that and installed it but when I clicked on open it gives me an error pop up and sound. The error says. "The InstallShield engine(ikernal.exe) could not be installed. The system can not find the specific file."
It may be possible to spot some clues by getting a good overview of your machine.
Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop...top/default.asp
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.
The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, look away from your screen during the Video Adapter testing sequence.
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