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New RAM causes system to crash!


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#16
ZEUS_GB

ZEUS_GB

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Does Windows XP blue screen? if so what's the error message?
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#17
scottishfugee

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no blue screen just shuts down and restarts its self. it quickly showed an error once (error: windows\memory.dmp) and i have no idea what it is
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#18
ZEUS_GB

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You'll have to turn off automatic restart on error.

Right click my computer > click properties > click advanced > click settings under startup and recovery > untick automatically restart > click ok > click apply and ok.

Now when it crashes it should display a blue screen. When it does can you note down what it says and post it here.
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#19
scottishfugee

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cheers will do :tazz:
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#20
scottishfugee

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the message i get says your system may have overheated, have a virus or had a program running that didnt meet your computers minimum specks.
i installed civ 4 about a week before i put the new ram in and it ran REALY slow. my computer met all speaks accept for the video card witch should be 128mb but i dont know what is in my computer.
when i went to civ 4`s web site the minimum speck for ram was 512mb and my computer had 256mb (on game box shows 256mb) so thats why i got the new ram. (iv cleand the fan thinking it might be over haeting but no joy)
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#21
ZEUS_GB

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Have you installed anything else other than Civ4?
Have you uninstalled Civ4?
What are you doing when the computer crashes?
Have you perform a virus scan?
Are all the fans running in your PC?
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#22
scottishfugee

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i havnt installed anything else.
have removed civ 4,
cleand fans and they are spinning fine,
crashes when playing c&c generals, but will play c&c red alert or c&c tiberiun sun fine
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#23
scottishfugee

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have checked for virus`s with pc-cillan and norton.


(this is a bit off topic but do you think registry programs are any good?)

Edited by scottishfugee, 27 February 2006 - 04:10 AM.

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#24
ZEUS_GB

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What's the error code that the blue screen gives you?

Depends on what kind of registry program your referring to.
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#25
scottishfugee

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i dont get a blue screen just the message telling me that there was a problam and windows has had to close. the problam is that the computer has overheeted, have a virus or had a program that minimum specks didnt meet your computer.


(registry pro)

Edited by scottishfugee, 27 February 2006 - 11:24 AM.

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#26
ZEUS_GB

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Do a memory test with memtest86+ http://www.memtest.org

Does it detect any errors?

What are your full system specs? If you don't know download Sysspec http://www.alexnolan...are/sysspec.htm

Edited by ZEUS_GB, 27 February 2006 - 12:17 PM.

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#27
scottishfugee

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could i download these as my home computer deosnt have the internet. i have to use the net at work and at the library. thats why it can take a day or two for me to reply
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#28
scottishfugee

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got a dialup connection just now. i did the memtest and it came back with over a million errors didnt know what info you needed from it. the alexnolan.net worked aswell and this is what it shows me:

(didnt know what bits you needed)

Windows: Windows XP5.1 (Build 2600)
Internet Explorer: 6.0.2600.0000
Memory (RAM): 512 MB
CPU Info: Intel® Pentium® 4 CPU 1.60GHz
CPU Speed: 1566.3 MHz
Sound card: Avance AC97 Audio
Display Adapters: NVIDIA GeForce2 MX/MX 400 | NetMeeting driver | RDPDD Chained DD |
Screen Resolution: 1024 X 768
Network: Network Present
Network Adapters: WAN (PPP/SLIP) Interface |
CD / DVD Drives: D: RICOH DVD/CDRW MP9200 |
Default Printer:
COM Ports: COM1 | COM2 |
LPT Ports: LPT1 |
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 74.4GB |
Hard Disks - Free: C: 67.9GB |
USB Controllers: Detected: 5 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: Award Software International, Inc.
Product Make:
Serial Number:
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 01/04/02 | AWARD - 42302e31 | |
Time Zone: GMT Standard Time
Battery: No Battery
Motherboard:
Modems:

Edited by scottishfugee, 01 March 2006 - 05:23 PM.

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#29
ZEUS_GB

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One or both of your memory modules is faulty. Take out the one you recently brought and run Memtest86+ again. If it displays no errors then the new memory is faulty and needs to be replaced.
If it continues to display errors then switch the new for the old and run the test again.
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#30
scottishfugee

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i did the memtest86+ without the new ram in and it had no errors
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