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Blue screening and no applications are working!

Started by tage , Mar 10 2008 04:14 AM

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#1
tage
Posted 10 March 2008 - 04:14 AM

tage

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Right so heres my story, I was playing Planetside for about 4 hours on friday night when towards the end of the night my machine blue screened. No problem I thought, I was going to head to bed anyway and PS is always a little bit glitchy.

Saturday afternoon I decided to have a quick blast before I went out. This time within about 5 mins of loading the game up it blue screened. I reset it, tried again, another blue screen. This happened about 5 times before I gave up and went out, thinking it was probably that my Planetside data had become corrupted.

When I got home later that night I switched my machine on to watch a bit of tv, I started up firefox just to get an error saying that it won't run. I tried it again and it blue screened again. I then went on to try several programs including my avg and anti spyware all with similar results and a lot of blue screens.

Eventually windows started doing various disk checks when starting up suggesting that this is possibly a problem with my C drive. Unfortunately this disk checks don't seem to have helped as now when I start the machine it takes an age to load up windows and beeps various error messages at me while its loading it. Nothing now works at all, the start bar has disappeared completely and it blue screens when you try and switch it off. Just as a note I haven't installed any new programs lately are fiddled with any settings at all in windows and have never had this problem with my machine since a friend of mine put it together. It is about 3 months old.

Can anyone help me at all as this is far beyond my knowledge of computers?



Edit: After reading someone elses post on here I also had an error message about "Dr Watsons Post Mortem debugger" or what ever it's called.

Could this be anything to do with it?



P.S I am at work right now so can't give you the error messages but if it helps I will try and get them off the machine tonight.

Edited by tage, 10 March 2008 - 10:49 AM.

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#2
tage
Posted 10 March 2008 - 12:21 PM

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Right after much faffing about I manged to get my machine to stay on long enough to run Hijack this, it ran very slowly and anything thats open on my windows seems to lag out and get stuck. Have managed to transfer to my other machine so here is the info...

Hijack this report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:01:35, on 10/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\lxctcoms.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Lexmark 5400 Series\lxctmon.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Steam] "f:\steam\steam.exe" -silent
O4 - HKUS\S-1-5-21-1547161642-1770027372-682003330-1003\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?')
O4 - HKUS\S-1-5-21-1547161642-1770027372-682003330-1003\..\Run: [Steam] "f:\steam\steam.exe" -silent (User '?')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kwari.xLoader - Unknown owner - C:\Documents.exe (file missing)
O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

--
End of file - 4878 bytes




I cant get the full info of my system as the computer wont let me into system information but the basic system is:

Intel Core 2 Duo

2 Gig DDR2 ram

GF 8800GT



The BSOD message that seems to be most regular is this:

nv4-disp.dll PAGE_FAULT_IN_NONPAGED_AREA

I think I have seen other messages that come up but this was the one that kept appearing when I tried starting it a minute ago.





If you need any other info please let me know.


Thanks a lot :)
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#3
Ztruker
Posted 10 March 2008 - 04:29 PM

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If you suspect malware, go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#4
tage
Posted 24 March 2008 - 05:40 AM

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Right sorry it's been a while, haven't had much access to a computer.

The story so far...

Tried going through those instructions you gave me but was unable to complete any of them as I can't get any of the programs to run. Chatting to a friend we decided to try a windows reinstall as it had become clear that nothing on windows would work any more. No programs would run, Mp3s wouldnt start and when I tried to install any programs it would say that the file has become corrupted.

Right so I tried reinstalling windows with a tried and trusted copy. It would start formatting the partition no problems but when it came to copying the files across I would keep getting error messages saying that Windows had failed to copy over a certain file, would I like to retry or skip it. If I pressed retry I would just get the same message again and if I skipped the files that wouldn't copy windows would crash out on reboot.

So we thought it must be that my newish Hard drive has screwed up... not good but I'll live and plus it's still under warranty.

I had my old hard drive handy so we decided to swap them over so we can identify that the fault lies with the hard drive and also so I could get my machine up and running while I try and send the new one back.

So we put the old hard drive back in the machine and reinstalled windows but exactly the same thing happened again, windows is unable to copy over certain files.

Now this version of windows I have has been installed on all my previous machines and this one when we first put it together and worked no problems.

I also tried some other versions of windows and exactly the same problem occured.

I am completely at a loss as to where and what the problem might be :)




Bear in mind if you are making any suggestions that I no longer have windows installed on my machine so any programs you might want to recommend have to be bootable off a cd.

Edited by tage, 24 March 2008 - 05:44 AM.

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#5
Darol
Posted 24 March 2008 - 06:18 AM

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WOW, Maybe my machine caught it's problems from yours. LOL. I just became a user of this site and I think maybe it is going to really help me. I am not totally puter dumb but of course not too smart on most of it. My HP desktop a735w has almost the identical stuff going on. I bought the original install discs for this unit of which there are eight of them. I absolutely cannot get it to install.
I am going to try and watch your thread because I have very little experience on forums and sure hope to find suggestions.
Thank you all,
Darol
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#6
tage
Posted 24 March 2008 - 07:46 AM

tage

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Think I've sussed it!

Took out one of my sticks of ram and windows installed no problems. Just waiting for setup to finish and I'll know if it's ok.

Might try sticking it back in afterwards to see what happens.
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#7
Ztruker
Posted 24 March 2008 - 12:10 PM

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DON'T If it causes problems during install then it will cause problems at another time and could be equally difficult to diagnose. Toss the defective ram and buy a replacement.
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#8
tage
Posted 01 April 2008 - 05:45 AM

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Yeah it was the RAM and yes it did make the machine go weird when i plugged it back in so have sent it back to Corsair who by the way were very quick, helpful and suggested I send both back and they will replace them both as they are a matched pair.


So all good now :)
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