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I don't know what I have[RESOLVED]


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#76
RatHat

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I need you to run a small command script. Please copy the entire contents of the codebox below into Notepad:
  • Open Notepad
  • Copy the contents of the codebox below using CTRL C

@echo off
If exist DrvIconQuery.txt Del DrvIconQuery.txt
Echo Report>>DrvIconQuery.txt
Echo %date% %time% >>DrvIconQuery.txt
Echo.>>DrvIconQuery.txt
@ECHO Working.......
Reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\" /s >> DrvIconQuery.txt
start notepad DrvIconQuery.txt
  • Now return to Notepad and use CTRL V to paste the script
  • Verify that you have pasted the complete script
  • Save the Notepad file to your Desktop as Script.cmd using Save as Type: All files
  • Locate Script.cmd on your desktop
  • Double click to run.
This will open a Notepad file , please copy the contents and paste it in your next reply.

Regards,
RatHat
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#77
calgooda1323

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Report
Fri 04/04/2008 11:02:09.48


! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
IconUnderline REG_NONE 03000000

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AppKey

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\BitBucket

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\BrowseNewProcess

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\CD Burning

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\CSSFilters

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DocFolderPaths

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileAssociation

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FindExtensions

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\HideMyComputerIcons

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\NetworkCrawler

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\NetworkNeighborhood

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\NewShortcutHandlers

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\PublishingWizard

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\RemoteComputer

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Streams

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\TemplateRegistry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Tips

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VisualEffects

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WebView

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WindowsUpdate

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WMPInfo
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#78
calgooda1323

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Did that picture of the "red X" look like anything to you?
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#79
RatHat

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Yes it did, so lets see if we can get rid of it!

I need you to run a small registry script to clean up some entries. Please copy the entire contents of the codebox below into Notepad:
  • Open Notepad
  • Copy the contents of the codebox below using CTRL C

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons]
  • Now return to Notepad and use CTRL V to paste the script
  • Verify that you have pasted the complete script
  • Save the Notepad file to your Desktop as FixReg.reg using Save as Type: All files
  • Locate FixReg.reg on your desktop
  • Double click to run, and when prompted Allow the file to merge with your registry
  • OK your way out.

After that, Reboot and let me know id you still have the red cross for C:\drive.

Regards,
RatHat
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#80
calgooda1323

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Ok, took care of that. The "red X" is gone!! YEAH!!
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#81
RatHat

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Good! :)

Well there is nothing else showing in your Combofix log that could be causing the slowdown. How much RAM do you have in this computer?

Lets try carrying out a few other things that could help improve the speed:

Firstly, lets get rid of all the old prefetch files, that could be slowing things down a bit:

Click Start then Run, type prefetch then press enter. Click Edit then Select All, (all files will highlight), right click any file, click delete, confirm. This will empty all the old prefetch files, and Windows will rebuild the new ones that it needs. If you want to find out more about what Prefetch does, click here.

Now, lets run Disk Cleanup:

Click Start then All Programmes, then Accessories, then system tools. Locate Disk Cleanup and click to run it. Clean all your drives, then reboot your computer.

Next run a defrag: Start then All Programmes, then Accessories, then system tools. Locate Disk Defragmenter and click to run it. Highlight a drive, and click Defragment. Repeat for each of your drives.

Another good way to improve the speed of your computer is by downloading and installing Tune-Up Utilities.

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor.

Regards,
RatHat
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#82
calgooda1323

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It said I didn't have enough space in the E drive to do the defragementation. Is there something I should do about that? It needed 15% and I only had 4%
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#83
calgooda1323

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Can I ask you a computer question that has nothing to do with this virus, malware crap??
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#84
RatHat

RatHat

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Can I ask you a computer question that has nothing to do with this virus, malware crap??


Yes, go ahead, but I can't promise that I'll be able to answer it.

Now looking at your last post, it looks like you have very little disk space, is this right? What sort of things do you have on your E:\drive?
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#85
calgooda1323

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I have no idea what is on my E:// . I'm not very computer savvy. Can I check?

THe question is how come when you send pictures on your email that they don't all show up. Is there some setting that you have to put your computer on?? I will get some pictures and see the links to others. If I refresh more pictures might show up or pictures might disappear and their link show up. Do you have any ideas why this is?
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#86
RatHat

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Going by the picture you posted earlier, your E:\ drive is a removable drive that you had attached to your computer when you took the snapshot. Now this could be a USB thumb drive, or it could be a second hard drive that you have connected to your computer.

Whatever it is, it is removable, so try disconnecting it and then running the defrag. You should not have any problem doing the defrag on your C:\ drive.

As to the email problem, I have no idea. Like I said I couldn't promise (I can help remove malware, but how do you turn the computer on!) try posting the question on this forum, one of the tech crew will probably be able to answer your question.

Regards,
RatHat
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#87
calgooda1323

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That's fine. Thanks so much for everything. You have been awesome. I really appreciate all your time.

The Defrag went smoothly on the C://

Edited by calgooda1323, 04 April 2008 - 07:14 PM.

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#88
RatHat

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OK, we need to do is to remove all the tools that you have used. This is so that should you ever be re-infected, you will download updated versions. It will also remove the quarantined Malware from your computer.

Click Here to download OTCleanIt
Double-click OTCleanIt.exe to run it.
Click the Clean up button
Click Yes to the reboot.
If there are any remaining logs or programs (Icesword for one) please delete them.

Let me know if it all went OK,
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#89
calgooda1323

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Alright... All that is done.
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#90
RatHat

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OK good, now lets Reset and Re-enable your System Restore to remove any infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected, but that's good news).

Turn OFF System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
Restart your computer.

Turn ON System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore.
  • Click Apply, and then click OK.

System Restore will now be active again.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Next, lets reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.

Reset Hidden/System Files & Folders
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
  • CHECK the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Another essential is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.

Automatic Updates for Windows
  • Click Start.
  • Select Settings and then Control Panel.
  • Select Automatic Updates.
  • Click Automatic (recommended)
  • Choose a day and a time when you know the computer will be on and connected to the internet.
  • Click Apply then OK.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


In addition to Windows updates, you also need to ensure that your version of Java is the latest.Click here to download the latest version (Java Runtime Environment (JRE) 6 Update 5). Once downloaded, install it and then Reboot your computer.

It is most important that you also uninstall older versions of Java.
  • Click Start, Control Panel, Add/Remove Programs.
  • Delete all Java updates except Java ™ 6 Update 5
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


OK, now lets download some preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running each at least once a month.

Anti Spyware
  • SpywareBlaster to help prevent spyware from installing in the first place. A tutorial can be found here.
  • SpywareGuard to catch and block spyware before it can execute. A tutorial can be found here.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email. A tutorial can be found here.
  • Spybot Search & Destroy a powerful tool which can "search and destroy" nasties that make it onto your system. Now with an Immunize section that will help prevent future infections. A tutorial can be found here.
  • AdAware another very powerful tool which searches and kills nasties that infect your system. A tutorial can be found here. AdAware and Spybot Search & Destroy compliment each other very well.

Note: If you find your system slows down after installing any of these, just uninstall it, or disable it from running at startup.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Next lets look at Firewalls. These help to prevent unauthorised access both to and from the internet or your local network. A firewall is considered a first line of defense in protecting private information. Below are two free firewalls to choose from, if you do not already have one. Note: You only need one firewall one your system.

Personal Firewalls~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


On to personal Anti Virus programs. One AV is a must have! But never more than one, as this can and will cause conflicts and false readings. I have listed three free AV's below which are as good as any paid subscription AV, as long as you allow them to update themselves.

Anti Virus Programs~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Nearly done! If you like to use chat, MSN and Yahoo have vunerabilities that can leave you open to infections. There are however a couple of very good, Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN):

Instant Messengers~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Lastly, it is a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.

Temp File Cleaners
  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Note: Do NOT run this program if you have XP Professional 64 bit edition.
  • ATF Cleaner A very powerful cleaning program for XP and Windows 2000 only. Note: You may have this already as part of the fixes you have run.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I will keep this log open for the next couple of days, so if you have any further problems post another reply here. If I have closed it, PM me and I'll reopen it OK.

OK, all the best, and stay safe!

Best regards,
RatHat
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