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cant see hidden file [RESOLVED]


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#46
allenchen

allenchen

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here it is

Attached Files


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#47
sage5

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Hi allenchen,

These are the last bits that I can see that need fixing.
Some remnent drivers from Trend Micro, and a couple of instances of a driver in a Temp folder
If this doesn't do it, and I don't really think it will, I'm all out of ideas, but I think we can rule out malware as the issue.

Try the fix below, and restart tie PC.
If the hidden file options are now available, fantastic.
Otherwise I think you need to start a thread in the Windows XP forum, Here

Run the Fix:
  • Open the OTScanIT folder on the Desktop
  • Run OTScanIt.exe.
  • Copy all the text in the Code box below, and Paste it into the pane under the GREEN bar, titled Paste fix here and then click the green Run Fix button.


    [Unregister Dlls]
    [Driver Services - Non-Microsoft Only]
    YY -> (tmcfw) Trend Micro Common Firewall Service [Kernel | On_Demand | Running] -> %SystemRoot%\system32\drivers\TM_CFW.sys
    YY -> (tmpreflt) tmpreflt [Kernel | Auto | Running] -> %SystemRoot%\system32\drivers\tmpreflt.sys
    YY -> (tmxpflt) tmxpflt [Kernel | Auto | Running] -> %SystemRoot%\system32\drivers\tmxpflt.sys
    YY -> (vsapint) vsapint [Kernel | Auto | Running] -> %SystemRoot%\system32\drivers\vsapint.sys
    [Files/Folders - Modified Within 60 days]
    NY -> rtdrvmon.exe -> C:\Documents and Settings\Allen\Local Settings\Temp\rtdrvmon.exe
    NY -> rtdrvmon.exe -> C:\WINDOWS\TEMP\rtdrvmon.exe

  • The fix should only take a very short time.
  • When the fix is done, click the OK button in the message box.
  • Notepad will open with a log of actions taken during the fix.
    This file is saved in the Moved Files folder and is named in date_time format (mmddyyyy_hhmmss.log format, so e.g. 04012008_082852.log)
  • I need you to Post the text from that file back here.
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.


Cheers,

sage5
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#48
allenchen

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hi sage5
sorry for the late reply

here is the log

[Driver Services - Non-Microsoft Only]
Unable to stop service tmcfw .
Service tmcfw deleted successfully.
C:\WINDOWS\system32\drivers\TM_CFW.sys moved successfully.
Unable to stop service tmpreflt .
Service tmpreflt deleted successfully.
C:\WINDOWS\system32\drivers\tmpreflt.sys moved successfully.
Service tmxpflt stopped successfully.
Service tmxpflt deleted successfully.
C:\WINDOWS\system32\drivers\tmxpflt.sys moved successfully.
Service vsapint stopped successfully.
Service vsapint deleted successfully.
C:\WINDOWS\system32\drivers\vsapint.sys moved successfully.
[Files/Folders - Modified Within 60 days]
C:\Documents and Settings\Allen\Local Settings\Temp\rtdrvmon.exe moved successfully.
C:\WINDOWS\TEMP\rtdrvmon.exe moved successfully.
< End of fix log >
OTScanIt by OldTimer - Version 1.0.9.0 fix logfile created on 04162008_184638
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#49
sage5

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allenchen,

Can you ring your local PC shop & arrange for them to perform the System File Check for you.
It should only take a few minutes & they will definitely have a WinXP SP2 disc on hand.
If you explain the situation they probably won't charge you much if you take your PC to them.
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#50
allenchen

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hi sage 5

thanks heaps for these past few weeks, you've been a lot of help. by the way i can see my hidden files now, and i'll take it over to my pc store to get it checked.
thanks a lot again.

Allen
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#51
sage5

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You are very welcome allenchen :)

I'm glad we got a successful result.

All the best,

sage5
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#52
sage5

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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