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Questions After a Complete System Recovery


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#1
SBernheart

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:) I hope I'm in the right place, but if not, please let me know where 1, 2 or all 3 questions actually belong.
My husband's been complaining about how thing's have been running lately (or NOT running right, as the case may be), so I decided to perform a complete system recovery to put things in order. We bought a new external drive (500GB) and I was VERY careful to do a complete backup on there as well as backing up my User Data folders for Incredimail and POPFile (my spam program). The reason I mentioned those in particular will be crystal clear in a bit here, so hold on to your hats or else you might lose them, find them on different people's heads -- including BuBBa's big ten gallon monster of a hat that's sitting on YOUR head. Do YOU even KNOW Bubba? You don't even know OF him do you? Well then, you had better use that big old hat to cover your face and run!! LOL LOL OK, now I'm being silly and that's what happens when I'm really, really tired soooooo......I digress.
After the recovery, I reinstalled Incredimail and imported my data and I may have done the same with POPFile, but I don't even remember now. I had reinstalled my other stuff such as IE7 (and my Favorites I had backed up, too), but for some reason, everything crashed. Because it crashed, my peripherals weren't removed properly and after a second recovery I tried to reinstall and restore the same backed up info as before, but Incredimail said my files were corrupt. Upon further inspection, I realized that the crash had caused [bleep] near everything I had so carefully backed up to become 'mixed up', so obviously, I no longer had my User Data folders anymore. I ate that and swore that the next time this ever happened I would have stuff backed up in at least two completely different places that AREN'T attached to this blessed machine in any way, shape or form! Backup. Backup, backup, BACKUP!! I read somewhere that if it's important -- well, you guessed it, huh?
My first question is this -- it was implied somewhere I read that I could make system CDs AFTER I installed programs that I actually used rather than the ones that come preinstalled on the computer. Is this true? I'm pretty close to where I want to be right now, but I never made system CDs before and I want to know what I can and can't do BEFORE I get myself into another situation I can't work out, you know? I'm running Windows XP SP2 Home and my computer's a little long in the tooth -- HP Pavilion 503n, 1.7GHz Celeron, 760MB RAM -- but except for digital pics, it's fine for hubby and me. He likes AOL Explorer and I like IE7, he has no programs installed and I have less than a dozen. Like I said, we bought an external drive, so now our pics aren't filling up our precious space. If I'm allowed to make system discs with everything on it that I want, can you direct me to instructions for making this happen?
Second problem -- another reason for the recovery was because a few months ago we lost the ability for the computer to restart on it's own without this black screen with plain white text coming up between the HP screen and the Windows 'Welcome' etc., etc., that I have to click on either F1 or F2 (I think) and I have no idea what could have caused that except that the cable connection failed and when we called it in and they restarted the modem (or whatever) from their end and ever since, we've had to go through the extra steps of clicking one of the 'F' keys to resume the startup as well as saying 'OK' to a user account and password pop-up before we'd see our desktop. We never had to do either one of those before the cable connect problem and the ISP had 'no idea' what to do about it saying it wasn't 'their problem'. Of course it wasn't. God forbid they have to help a customer with another problem! Well, the recovery got rid of the signin pop-up, but we're still dealing with the stupid black screen page. Any ideas about how to bypass this? It lists our computer's info and one of the F keys goes to a settings page which reminded me of a computer I had before the internet, more DOS-like than Windows -- do you know what I mean? It wasn't a DOS screen though -- no C prompts or anything. I'd sure like to get rid of it before making system CDs because I don't EVER want to see IT again!
Last question -- besides the obvious crash after the first recovery attempt, I really didn't have any issues with any one program I reinstalled, but after the crash, I only did a partial recovery where it was supposed to keep my files/folders intact (even though I seem to be missing stuff anyway), but one of the last things I downloaded/upgraded yesterday morning was IE7 and then I went to bed. My husband told me that when something he was using couldn't find the Windows Media Player, he thought I hadn't reinstalled it yet, but I guess the partial recovery took away everything I had previously reloaded, so I tried to download it from the page it gave me when the shortcut couldn't find it and I not only couldn't download it, it crashed IE on me, too. I tried from my own Microsoft page and it crashed IE again. I tried from AOL Explorer and it still crashed. After trying to download something else, I discovered that it wasn't about the media player, it was about ANYthing I tried to download. Did the partial recovery cause an even BIGGER problem?
I realize that these are pretty loaded questions with not-so-easy answers, but if you need any further information regarding any of the problems, please don't hesitate to ask. I'm not a total newbie and I take directions well, so just tell me what you need or where else I should look and I'll do it and report back ASAP. Any help with any one of these issues I brought up would be greatly appreciated. I've been working on all of this for more than a week now and, quite frankly, I'm exhausted. I can't seem to wrap my head around anything I've been trying to read in the Help files and I don't know where to go from here. Since I can't download ANYthing from ANYwhere -- what am I supposed to do next? Thanks, in advance. Really, thank you.
:) SBernheart

Edited by SBernheart, 15 March 2008 - 10:52 PM.

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#2
The Skeptic

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Question 1:

Your best bet would be to create an image file after you install everything and the computer runs as it should. This will create a bit-by-bit copy (image) of your fresh installation and you can use it for complete recovery (actually re-write) of your system. Since the image is a picture done at a certain point of time anything added latter will not show up in the recovery . Please note: Using an image is not a repair or recovery. Everything on the disk will be wiped off. Your data should be backed up before.

A program commonly used for imaging is Symantech's Ghost (should be bought). If you look for a free tool you may use DriveImage XML.

Question 2:

I think that the solution to this problem is to set time and date in the BIOS. If that doesn't help try to reset the cmos: Disconnect the power cable from the back of the computer. Open the side cover and carefully take out the cmos battery (looks like a silvery button). Keep it out for about 15 minutes. Reinstall and reboot. You will probably get a checksome error or some other message. If you do, enter BIOS and set time and date, save the new values and let the computer boot. There are computers in which other keys have to be used to enter BIOS. You can find the correct key when looking at the screen right after pressing the start button. Look for what key you have to press to enter setup.

Question 3:

Partial recovery, or repair, is a process that fails very often, sometimes leaving you with more problem then you started with. I use it very seldom. You will probably hear different opinions but my experience is that if you have a long-running, loaded computer, your chances of successful recovery are slim. I almost always take the longer route and clear format. This my advice for you: clear format, load your programs and updates, create and save an image and then load your backed-up documents.
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#3
SBernheart

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I don't know if this is part of problem #3, but I just received a 'WinSSUI.exe - .NET Framework Initialization Error' and I don't know what this means or what it wants me to do. Does anyone know what I should do about this and why it happened in the first place?
More about problem #3 -- Do you mean to say that I should backup everything again and perform another complete recovery?
>> clear format, load your programs and updates, create and save an image and then load your backed-up documents <<
I'm not sure I know what you mean by "clear format". Do you mean a 'complete recovery'? After that, I should load updates (like SP2) and my programs, like Incredimail and POPFile for ex., then use a program like 'Ghost' or 'DriveImage XML' to save an image and then reload the stuff I backed up, like my 'Favorites' and 'User Data' folders before I did the recovery or 'clear format'?
What can I do about not being able to download anything? Is this an example of "a process that fails very often, sometimes leaving you with more problem then you started with"? I don't have much choice then. I have to perform another complete recovery to reverse the new problems I am experiencing now? I wasn't even allowed to use the spell checker here. The 'ieSpell' program I had installed is no longer working either. I am soooo not looking forward to having to go through all of THAT again, but I'd rather do that than have all my programs and personal files and what not God knows where, you know?
Anything else I should do? Do I have things understood per your reply, Skeptic? I'm going to make some additional backups on CD to protect my User Data folders because when everything crashed after the first recovery, I lost those folders on the external drive, so I'm not going to trust just one backup. If there's anything I got wrong or something I'm not including, please let me know, OK?
Lastly, should I bother worrying about the 'WinSSUI.exe - .NET Framework Initialization Error'? Will the complete recovery repair that as well? Thanks for the help. I've been so comsumed with all this crap I'm close to simply throwing my computer in the trash! LOL Grrrr..................

SBernheart :)

PS: I've attached a screen pic of the pop-up, 'WinSSUI.exe - .NET Framework Initialization Error', if it helps address that issue.

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#4
SBernheart

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Update: Here's a report from one of the IE crashes:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="IEXPLORE.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="custsat.dll" SIZE="33792" CHECKSUM="0xA30E1EC0" BIN_FILE_VERSION="9.0.3790.2428" BIN_PRODUCT_VERSION="9.0.3790.2428" PRODUCT_VERSION="9.0.3790.2428" FILE_DESCRIPTION="custsat" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="9.0.3790.2428 (srv03_sp1_qfe.050422-1043)" ORIGINAL_FILENAME="custsat.dll" INTERNAL_NAME="custsat" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17C1E" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="9.0.3790.2428" UPTO_BIN_PRODUCT_VERSION="9.0.3790.2428" LINK_DATE="08/14/2007 01:54:09" UPTO_LINK_DATE="08/14/2007 01:54:09" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="hmmapi.dll" SIZE="60416" CHECKSUM="0x195FC0CB" BIN_FILE_VERSION="7.0.5730.13" BIN_PRODUCT_VERSION="7.0.5730.13" PRODUCT_VERSION="7.00.5730.13" FILE_DESCRIPTION="Microsoft HTTP Mail Simple MAPI" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="7.00.5730.13 (longhorn(wmbla).070711-1130)" ORIGINAL_FILENAME="HMMAPI.DLL" INTERNAL_NAME="HMMAPI" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x11473" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.5730.13" UPTO_BIN_PRODUCT_VERSION="7.0.5730.13" LINK_DATE="08/14/2007 01:17:58" UPTO_LINK_DATE="08/14/2007 01:17:58" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iedw.exe" SIZE="69120" CHECKSUM="0xB50B8EFE" BIN_FILE_VERSION="7.0.5730.13" BIN_PRODUCT_VERSION="7.0.5730.13" PRODUCT_VERSION="7.00.5730.13" FILE_DESCRIPTION="IE Crash Detection" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="7.00.5730.13 (longhorn(wmbla).070711-1130)" ORIGINAL_FILENAME="IEDW.EXE" INTERNAL_NAME="iedw" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1D935" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.5730.13" UPTO_BIN_PRODUCT_VERSION="7.0.5730.13" LINK_DATE="08/14/2007 01:43:58" UPTO_LINK_DATE="08/14/2007 01:43:58" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ieproxy.dll" SIZE="287744" CHECKSUM="0x9BEA1ED5" BIN_FILE_VERSION="7.0.5730.13" BIN_PRODUCT_VERSION="7.0.5730.13" PRODUCT_VERSION="7.00.5730.13" FILE_DESCRIPTION="IE ActiveX Interface Marshaling Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="7.00.5730.13 (longhorn(wmbla).070711-1130)" ORIGINAL_FILENAME="ieproxy.dll" INTERNAL_NAME="ieproxy.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4AC50" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.5730.13" UPTO_BIN_PRODUCT_VERSION="7.0.5730.13" LINK_DATE="08/14/2007 01:54:09" UPTO_LINK_DATE="08/14/2007 01:54:09" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iexplore.exe" SIZE="625664" CHECKSUM="0x5FF49FFD" BIN_FILE_VERSION="7.0.6000.16608" BIN_PRODUCT_VERSION="7.0.6000.16608" PRODUCT_VERSION="7.00.6000.16608" FILE_DESCRIPTION="Internet Explorer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="7.00.6000.16608 (vista_gdr.071204-1500)" ORIGINAL_FILENAME="IEXPLORE.EXE" INTERNAL_NAME="iexplore" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9B2B2" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.6000.16608" UPTO_BIN_PRODUCT_VERSION="7.0.6000.16608" LINK_DATE="12/05/2007 02:19:20" UPTO_LINK_DATE="12/05/2007 02:19:20" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="msimg32.dll" SIZE="24576" CHECKSUM="0x699F86D7" BIN_FILE_VERSION="1.0.0.4" BIN_PRODUCT_VERSION="2.0.5.0" PRODUCT_VERSION="2, 0, 5, 0" FILE_DESCRIPTION="Smiley Central MSN and IE GDI Ext DLL" COMPANY_NAME="FunWebProducts.com" PRODUCT_NAME="Smiley Central" FILE_VERSION="1, 0, 0, 4" ORIGINAL_FILENAME="f3IMStub.dll" INTERNAL_NAME="f3IMStub" LEGAL_COPYRIGHT="Copyright © 2006" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.4" UPTO_BIN_PRODUCT_VERSION="2.0.5.0" LINK_DATE="10/09/2006 14:29:08" UPTO_LINK_DATE="10/09/2006 14:29:08" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwconn.dll" SIZE="61440" CHECKSUM="0xDD04DAB" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="icwconn.dll" INTERNAL_NAME="icwconn" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x11BD7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:14" UPTO_LINK_DATE="08/04/2004 07:56:14" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwconn1.exe" SIZE="214528" CHECKSUM="0xC9B5555" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="icwconn1.exe" INTERNAL_NAME="icwconn1" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3C746" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:59:19" UPTO_LINK_DATE="08/04/2004 05:59:19" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwconn2.exe" SIZE="86016" CHECKSUM="0x7DE2AFFE" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ICWCONN2.EXE" INTERNAL_NAME="ICWCONN2" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DDE9" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:59:22" UPTO_LINK_DATE="08/04/2004 05:59:22" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwdl.dll" SIZE="32768" CHECKSUM="0xF4CC9266" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Service MIME Mutlipart Download" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ICWDL.DLL" INTERNAL_NAME="ICWDL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x174A9" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:16" UPTO_LINK_DATE="08/04/2004 07:56:16" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwhelp.dll" SIZE="172032" CHECKSUM="0xCBAB0AC0" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard Helper functions" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="icwhelp.dll" INTERNAL_NAME="icwhelp" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x33E62" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:17" UPTO_LINK_DATE="08/04/2004 07:56:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwres.dll" SIZE="61440" CHECKSUM="0xA488AA92" BIN_FILE_VERSION="6.0.2600.0" BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)" ORIGINAL_FILENAME="icwres.dll" INTERNAL_NAME="icwres" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AA60" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0" LINK_DATE="08/18/2001 05:35:05" UPTO_LINK_DATE="08/18/2001 05:35:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwrmind.exe" SIZE="24576" CHECKSUM="0x70643FDC" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard Reminder" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ICWRMIND.EXE" INTERNAL_NAME="ICWRMIND" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13447" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:59:09" UPTO_LINK_DATE="08/04/2004 05:59:09" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwtutor.exe" SIZE="73728" CHECKSUM="0xF945F7EB" BIN_FILE_VERSION="6.0.2600.0" BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)" ORIGINAL_FILENAME="icwtutor.exe" INTERNAL_NAME="icwtutor" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x16B27" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0" LINK_DATE="08/17/2001 20:49:08" UPTO_LINK_DATE="08/17/2001 20:49:08" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\icwutil.dll" SIZE="49152" CHECKSUM="0xB9156DF5" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="icwutil.dll" INTERNAL_NAME="icwutil" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF816" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:19" UPTO_LINK_DATE="08/04/2004 07:56:19" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\inetwiz.exe" SIZE="20480" CHECKSUM="0x3D8A325B" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Internet Connection Wizard" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="INETWIZ.EXE" INTERNAL_NAME="INETWIZ" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE297" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:59:25" UPTO_LINK_DATE="08/04/2004 05:59:25" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\isignup.exe" SIZE="16384" CHECKSUM="0xF8AB8D6E" BIN_FILE_VERSION="6.0.2600.0" BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000" FILE_DESCRIPTION="Internet Signup" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)" ORIGINAL_FILENAME="ISIGNUP.EXE" INTERNAL_NAME="ISIGNUP" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x443C" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0" LINK_DATE="08/17/2001 20:48:46" UPTO_LINK_DATE="08/17/2001 20:48:46" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Connection Wizard\trialoc.dll" SIZE="40960" CHECKSUM="0x68F70073" BIN_FILE_VERSION="6.0.2600.0" BIN_PRODUCT_VERSION="6.0.2600.0" PRODUCT_VERSION="6.00.2600.0000" FILE_DESCRIPTION="Internet Connection Wizard Trial Reminder Helper" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2600.0000 (xpclient.010817-1148)" ORIGINAL_FILENAME="trialoc.dll" INTERNAL_NAME="trialoc" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x198FE" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2600.0" UPTO_BIN_PRODUCT_VERSION="6.0.2600.0" LINK_DATE="08/18/2001 05:36:03" UPTO_LINK_DATE="08/18/2001 05:36:03" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\0409\mscorier.dll" SIZE="158720" CHECKSUM="0x5F5BF3DB" BIN_FILE_VERSION="2.0.50727.1433" BIN_PRODUCT_VERSION="2.0.50727.1433" PRODUCT_VERSION="2.0.50727.1433" FILE_DESCRIPTION="Microsoft .NET Runtime IE resources" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® .NET Framework" FILE_VERSION="2.0.50727.1433 (REDBITS.050727-1400)" ORIGINAL_FILENAME="mscorier.dll" INTERNAL_NAME="mscorier.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2CB4C" LINKER_VERSION="0x80000" UPTO_BIN_FILE_VERSION="2.0.50727.1433" UPTO_BIN_PRODUCT_VERSION="2.0.50727.1433" LINK_DATE="10/24/2007 03:29:40" UPTO_LINK_DATE="10/24/2007 03:29:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\041e\browselc.dll" SIZE="63488" CHECKSUM="0xDAE5427E" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Shell Browser UI Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="BROWSEUI.DLL" INTERNAL_NAME="BROWSEUI.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x11598" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:07" UPTO_LINK_DATE="08/04/2004 07:56:07" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\041e\inetres.dll" SIZE="48128" CHECKSUM="0xFA1EE2CF" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft Internet Messaging API Resources" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="INETRES.DLL" INTERNAL_NAME="INETRES" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF045" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:38" UPTO_LINK_DATE="08/04/2004 07:56:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\041e\mshtmler.dll" SIZE="56832" CHECKSUM="0xDEF939F" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft ® HTML Editing Component's Resource DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSHTMLER.DLL" INTERNAL_NAME="MSHTMLER" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10B5A" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:58:11" UPTO_LINK_DATE="08/04/2004 07:58:11" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\041e\msoeres.dll" SIZE="2479616" CHECKSUM="0x752385C1" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSOERES.DLL" INTERNAL_NAME="MSOERES" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25FEA8" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:58:51" UPTO_LINK_DATE="08/04/2004 07:58:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\041e\shdoclc.dll" SIZE="549376" CHECKSUM="0x9A0B86D4" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Shell Doc Object and Control Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="SHDOCVW.DLL" INTERNAL_NAME="SHDOCVW.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x92C46" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:37" UPTO_LINK_DATE="08/04/2004 07:56:37" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="mui\041e\wab32res.dll" SIZE="249856" CHECKSUM="0x7611ED53" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft ® Address Book DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WAB32res.DLL" INTERNAL_NAME="WAB32res.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x42D6F" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:38" UPTO_LINK_DATE="08/04/2004 07:56:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="PLUGINS\RichFX\Player\nprfxins.dll" SIZE="569397" CHECKSUM="0x79C10EAB" BIN_FILE_VERSION="3.31.659.0" BIN_PRODUCT_VERSION="3.31.659.0" PRODUCT_VERSION="3.31.0659" FILE_DESCRIPTION="RichFX Basic Player" COMPANY_NAME="RichFX Inc." PRODUCT_NAME="RichFX Basic Player 3.31.0659" FILE_VERSION="3.31.0659" ORIGINAL_FILENAME="nprfxins.dll" INTERNAL_NAME="nprfxins" LEGAL_COPYRIGHT="Copyright © RichFX Inc. 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.31.659.0" UPTO_BIN_PRODUCT_VERSION="3.31.659.0" LINK_DATE="11/11/2002 15:56:38" UPTO_LINK_DATE="11/11/2002 15:56:38" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="mscoree.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="mscoree.dll" SIZE="282112" CHECKSUM="0x6D178F68" BIN_FILE_VERSION="2.0.50727.1433" BIN_PRODUCT_VERSION="2.0.50727.1433" PRODUCT_VERSION="2.0.50727.1433" FILE_DESCRIPTION="Microsoft .NET Runtime Execution Engine" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® .NET Framework" FILE_VERSION="2.0.50727.1433 (REDBITS.050727-1400)" ORIGINAL_FILENAME="mscoree.dll" INTERNAL_NAME="mscoree.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4DDDC" LINKER_VERSION="0x80000" UPTO_BIN_FILE_VERSION="2.0.50727.1433" UPTO_BIN_PRODUCT_VERSION="2.0.50727.1433" LINK_DATE="10/24/2007 07:35:46" UPTO_LINK_DATE="10/24/2007 07:35:46" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Sorry it's so long, but I hope it helps answer why I can't download anything without IE crashing. Thanks.....

SBernheart [;}]

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#5
The Skeptic

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By clear install I mean xp installation that wipes off everything from the hard disk by reformatting and reinstallation. What you performed so far is an XP repair, not clear format.

If the data is already backed up then you don't have to backup again. It would be wise to rig the disk that contains the data to another computer and run complete malware scans before returning the data to the formatted disk.

Quote:

"I'm not sure I know what you mean by "clear format". Do you mean a 'complete recovery'? After that, I should load updates (like SP2) and my programs, like Incredimail and POPFile for ex., then use a program like 'Ghost' or 'DriveImage XML' to save an image and then reload the stuff I backed up, like my 'Favorites' and 'User Data' folders before I did the recovery or 'clear format'?"

That's exactly what I meant.

Regarding the pop-ups and updates, don't worry about them. All will be solved after the format.

Please be so kind and write your posts in our standard font. It's quite difficult (for me at least) to read the present layout.

Edited by The Skeptic, 16 March 2008 - 01:41 AM.

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#6
SBernheart

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Sorry about the print. I reduced the size because it was such a large report. I use the zoom in/zoom out or just change the size of the page all together from the lower right-hand corner above the clock there, you know? Guess I just assumed....but then, you know what happens when one 'assumes'. My bad.
You were correct about the partial recovery giving me more headaches than I had to begin with. Before I did another recovery, I backed up my User Data folders on a flash drive as well as the external drive so I wouldn't lose my configurations -- again! I can't do anything about what I lost on the first go around, but I took no chances this time.
Now that I'm 'back to normal', so to speak, I'll give imaging programs a good look and post back, if I have any problems about that -- in the appropriate forum, of course. I still have that stupid black screen with the plain white text about my BIOS settings -- any way to get around that or should I post about this in another forum? I don't want to confuse this thread if it belongs elsewhere, but surely there's a way to tell this screen not to show itself unless needed and only then, I could press the F1 key when the HP screen comes up during the startup. I still don't know how or why this screen even decided to appear in the first place -- I really, really don't. Used to be that when I pushed the button on the tower to start my computer, it would go through the various screens, one by one, until my desktop finally came up and that's what I'd like it to do again. Any ideas?
As for everything else, thanks for all your help. I'm thankful to have my computer back and the way I like it to boot! Yesterday I was ready to through out the whole business!! LOL LOL Thanks.....

SBernheart [;}]

Edited by SBernheart, 16 March 2008 - 07:04 PM.

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#7
The Skeptic

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Have you tried what I suggested in answering question no. 2 on post no. 2?
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#8
SBernheart

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Yes and No....After the first 'HP' screen, it already goes to the BIOS screen, so I don't have to press 'F1' at the 'HP' screen as one normally might do. Once it's there, I cannot go any further (in the startup process) without pressing 'F2' on that BIOS screen first. However, I did press 'F1' instead to check the date and time on the setup page and it was correct -- including Daylight Savings. That said, I haven't tried pulling the battery as you suggested. I assume pulling the plug and the battery won't effect everything I just did to put my computer back to the way it was before it crashed, right? Dumb question, I'm sure, but you never know. I do understand that when the power goes out, for example, everything's still there when it comes back on, so I realize it's OK. I just can't wrap my head around how it keeps stuff safe once you do something like that, you know? LOL I already have backups in two places on and off the actual computer, so I can't lose anything I haven't lost already. Just saying is all.
My brother-in-law was in a car accident last night, so we'll be out of the house most of the day, but we'll do that as soon as we get back and I'll let you know if it worked or not, OK? Thanks........

SBernheart [;}]

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