Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Norton AntiVirus 2005 not installing

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
:tazz: Norton AV stopped working last weekend after a regular update. Symantec told me to unistall and reinstall. Everytime I try to install NAV 2005 on P4 with XP I receive this error message: "RB_versionControl.BC731320_557D_4E8F_8CED_C...".
I'm guessing my 'puter is still seeing vestiges of the old programme, therefore disallowing the reinstall. If this is true, does anyone know how to remove all signs of the AV programme to sucessfully reinstall? Thank you for your help, Shirley
  • 0


Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Try TuneUp Trial, run disc clean up then registry clean up, these should take care of invalid entries, you can also press optimize then run reg defrag, takes a few minutes and needs reboot.

TuneUp Trial
  • 0




  • Member
  • PipPip
  • 77 posts
hi shirley,
please go through my post
it will be helpful to you I suppose.Lemme know if it is!
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP