[cbesch47]

After reformatting the harddrive and reloaded Windows XP the screen resolution will not work. The slider doesn't move and everything looks like it's in safe mode (maybe even bigger) but I checked and it isn't in safe mode.

This computer was so full of malware because my grandkids use it a lot. I tried everything for days, HJT, spybot, etc and decided to just reformat and reload windows. It works fine now but cannot change resolution and everything is so big it barely fits on screen. I went into the display to change resolution and cannot change anything.

HELP I'm ready to throw it out the window . . . . . . .

Thank you

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you'll need to update your graphics card drivers

[dsenette]

you'll need to update your graphics card drivers

[cbesch47]

Wow that was fast but here's what I did. I went into start "run" typed in dxdiag to see what device I had and low and behold . . . . under name it was completely blank. Now I'm not computer minded and to say I'm getting frustrated well that's just an understatement.

The one good thing is that the computer is finally running right except for the "giant" and I mean "giant" fonts etc.

Next question, how di I get the graphics card/video card driver . . .

Thank you

[dsenette]

Download Everest from this link :
http://www.majorgeek...wnload4181.html

Run everest then click on the Report menu. Select Report Wizard, then select Hardware Related pages. Create the report as a TXT file (if this option is available). When its finished compiling, save the report & then attach it with your next post.:.

[cbesch47]

I hope I did this right. Here is what I got

Device Description
Intel 537EP Modem
Intel 82801EB I/O Controller Hub 5 (ICH5) [A-2/A-3]
Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]
Intel 82801EB ICH5 - ATA-100 IDE Controller [A-2/A-3]
Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
Intel 82801EB ICH5 - LPC Bridge [A-2/A-3]
Intel 82801EB ICH5 - SMBus Controller [A-2/A-3]
Intel 82801EB ICH5 - USB Controller [A-2/A-3]
Intel 82801EB ICH5 - USB Controller [A-2/A-3]
Intel 82801EB ICH5 - USB Controller [A-2/A-3]
Intel 82865GV Graphics Controller [A-2]
Intel 82865GV I/O Memory Interface [A-2]
Intel 82865GV Memory Controller Hub [A-2]
Intel PRO/100 VE Network Connection

[dsenette]

not particularly....however...that might work...also what make and model computer is it? unless it's custom built

[cbesch47]

I don't know if this helps but I got this when I ran the dxdiag. It's a dell Dimension B110

System Information
------------------
Time of this report: 3/18/2008, 08:04:41
Machine name: CAROL-FA13AF21F
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dell DE051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
Processor: Intel® Celeron® CPU 2.53GHz
Memory: 510MB RAM
Page File: 126MB used, 1122MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 640 x 480 (16 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2004 04:00:00, 9344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 8/4/2004 04:00:00, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No
Registry: OK
Sound Test Result: Not run

[dsenette]

http://downloadcente.....mp;submit=Go! nevermind....you want the first link

[cbesch47]

I noticed it says Dell system model DE051 but that's not right. It's a Dell Dimension B110 that's what it says on the front of it.

[cbesch47]

should i download this link http://downloadcente.....mp;submit=Go!

[cbesch47]

It worked. I downloaded from Intel and now it's up and running great. I can't thank you enough. I can now keep my sanity. Thank you again and have a nice day.