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Windows XP shut down


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#1
tedc54

tedc54

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When I choose either shut down or restart, the pc reaches the point where it says "windows is shutting down" it just stops there. I must turn the power on and off to be able to boot windows again.

I am current with virus checking and spyware. Any help, advice, or suggestions would be appreciate. Thank you.

Edited by tedc54, 24 April 2005 - 09:45 AM.

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#2
Retired Tech

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Click start then run then type sfc /scannow then press enter to replace system files, you need the XP CD and you get a blue progress bar, if no change, click start then run then type chkdsk /f /r then press enter then type Y to confirm for next boot then reboot, this takes longer so run it when you do no need it for a while. If you press and hold the power button in it should shut down, which is possibly better than turning the power off.
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