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Windows XP shut down

Started by tedc54 , Apr 24 2005 09:45 AM

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#1
tedc54

Posted 24 April 2005 - 09:45 AM

Member

Member
17 posts

When I choose either shut down or restart, the pc reaches the point where it says "windows is shutting down" it just stops there. I must turn the power on and off to be able to boot windows again.

I am current with virus checking and spyware. Any help, advice, or suggestions would be appreciate. Thank you.

Edited by tedc54, 24 April 2005 - 09:45 AM.

#2
Retired Tech

Posted 24 April 2005 - 10:35 AM

Retired Staff

Retired Staff
20,563 posts

Click start then run then type sfc /scannow then press enter to replace system files, you need the XP CD and you get a blue progress bar, if no change, click start then run then type chkdsk /f /r then press enter then type Y to confirm for next boot then reboot, this takes longer so run it when you do no need it for a while. If you press and hold the power button in it should shut down, which is possibly better than turning the power off.