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motherboard problems


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#1
someguy12

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hi there

Recently i got all new components for my pc, including a new motherboard, a gigabyte p35 ds3l. I was able to set up the pc without too many problem, however after installing xp, i found that i could not connect to the interne. After contacting virgin media, they told me that there was a problem with the motherboard as there were no icons in the network connections window (i.e. no lan icon) Since the motherboard is brand new and the rest of it worked fine (except the sound, another motherboard problem) i wondered if there was anything that could prevent the network card and sound card (both integrated in motherboard obviously) from working, such as faulty wiring or bios problems?

Thank you
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#2
shard92

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first things to check would be setup ( bios ) and make sure both are turned on... next would be to be sure they have the proper drivers installed...
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#3
someguy12

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I can't believe i didn't bother checking drivers; thanks for the advice.

The internet is now working fine. However, sound is still not working - windows detects no sound device. I believe that there was a mistake with the driver installation for the sound, however i am unaware how to uninstall the drivers and then reinstall them properly. If you could give any advice?
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#4
reconman

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You're talking about the onboard sound, correct? If that's the case, your motherboard should have this onboard Realtek ALC888 chip set. First make sure onboard sound is selected in your bios. If it is, do the following:

Click Start > Settings > Control Panel > Add or Remove Programs.

When the list of programs on your computer is done loading, look for anything that relates to "Realtek". If you don't find anything, you have no sound drivers. If you do find something relating to Realtek, you've got the drivers but something is probably wrong with them (assuming it's a software related problem.) Click here and click on the first "Download from..." link under the Audio section of the page. It'll have "Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA Driver in English edition)" for the description. Be sure to reboot after installing them if it doesn't tell you to.

Edited by reconman, 20 March 2008 - 04:45 PM.

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#5
Tyger

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First look in Control Panel, Add/Remove Programs, if it isn't there then look for a folder in Program Files or a folder in the root of the drive that would have the sound drivers. Sometimes you can use the installer to uninstall.
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