[japex87]

Hi, i am new to the website and hope that you can help. my computer has been scanned numberous times using up to date definitions of Norton AV , spybot search and destroy, adaware, an windows defender and they all say my computer is clean of malware and trojans. however, trojans are being placed or downloaded ino my program files folder continuously. i have to go into my program files and delete them just about every hour. i ran hijackthis and hopefully the log will help you help me. thanks, looking forward to any answers.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:08:09 PM, on 3/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vongo\VongoService.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\HP\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...n&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myuwg.westga.edu/cp/home/loginf
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F3 - REG:win.ini: run="", ""
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: cj helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\IE Extensions\cj.v2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/...inematycoon.cab
O21 - SSODL: SetupAvp - {15e6875e-f967-4803-95dc-f9c860b5576a} - C:\WINDOWS\Installer\{15e6875e-f967-4803-95dc-f9c860b5576a}\SetupAvp.dll
O21 - SSODL: zip - {c27ffd6a-181e-4776-b808-2abef0d32f93} - C:\WINDOWS\Installer\{c27ffd6a-181e-4776-b808-2abef0d32f93}\zip.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe
O23 - Service: Windows Media Connect Service (WMConnectCDS) - Unknown owner - C:\Program Files\Windows Media Connect 2\wmccds.exe (file missing)

--
End of file - 11090 bytes

[Advertisements]

Hi japex87,

Welcome to Geeks to Go!
My name is sage5, and I will be helping you with this problem.

Please download the following & save to your Desktop:
SDFix
OTMoveIt2 by OldTimer.
Deckard's System Scanner


The real time protection used by programs like Windows Defender can interfere with malware cleaning procedures.
Please follow the steps below to temporarily disable Windows Defender

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• After you uncheck this, click on the Save button
• Close Windows Defender

Once your system has been deemed free from malware, you can re-enable Windows Defender's Real Time Protection.



Clean up Registry with a Reg file:

• Please open a new Notepad file by clicking Start\All Programs\Accessories\Notepad
• Copy the text from the following Code box, by highlighting all the text and right click, Select Copy. (or use the Ctrl+C keyboard shortcut)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
"run"=-

• Paste it into Notepad. Right click in the window and select Paste. (or use Ctrl+V)
• Save the file to the Desktop, make sure Type is All Files, and name it FixF3.reg
• Double click on the file created and click Yes when asked to merge the information into the Registry

Run SDFix:
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save it as C:\SDFix\Report.txt

Run Deckard's System Scanner:

• Close all other windows before proceeding.
• Double click on the dss.exe file on your Desktop and follow the prompts.
• Scans will run, and 2 text files will open in Notepad.
• Close both of the text files.

These files are C:\Deckard\System Scanner\main.txt & extra.txt. I will need you to copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt, extra.txt & C:\SDFix\Report.txt in your next reply.



The text from these files may exceed the maximum post length for this forum, and may need to be sent over 2 or more posts. Please ensure all text is posted.


Cheers,

sage5

[sage5]

Hi japex87,

Welcome to Geeks to Go!
My name is sage5, and I will be helping you with this problem.

Please download the following & save to your Desktop:
SDFix
OTMoveIt2 by OldTimer.
Deckard's System Scanner


The real time protection used by programs like Windows Defender can interfere with malware cleaning procedures.
Please follow the steps below to temporarily disable Windows Defender

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• After you uncheck this, click on the Save button
• Close Windows Defender

Once your system has been deemed free from malware, you can re-enable Windows Defender's Real Time Protection.



Clean up Registry with a Reg file:

• Please open a new Notepad file by clicking Start\All Programs\Accessories\Notepad
• Copy the text from the following Code box, by highlighting all the text and right click, Select Copy. (or use the Ctrl+C keyboard shortcut)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
"run"=-

• Paste it into Notepad. Right click in the window and select Paste. (or use Ctrl+V)
• Save the file to the Desktop, make sure Type is All Files, and name it FixF3.reg
• Double click on the file created and click Yes when asked to merge the information into the Registry

Run SDFix:
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save it as C:\SDFix\Report.txt

Run Deckard's System Scanner:

• Close all other windows before proceeding.
• Double click on the dss.exe file on your Desktop and follow the prompts.
• Scans will run, and 2 text files will open in Notepad.
• Close both of the text files.

These files are C:\Deckard\System Scanner\main.txt & extra.txt. I will need you to copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt, extra.txt & C:\SDFix\Report.txt in your next reply.



The text from these files may exceed the maximum post length for this forum, and may need to be sent over 2 or more posts. Please ensure all text is posted.


Cheers,

sage5

[japex87]

here are the who texts from the notepad. while i was running deckards, norton prompted me about a malicious script. i wasnt sure if it was deckards or some sort of trojan or malware.

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Genuine Intel® CPU T1350 @ 1.86GHz
Percentage of Memory in Use: 72%
Physical Memory (total/avail): 501.98 MiB / 138.11 MiB
Pagefile Memory (total/avail): 1226.19 MiB / 824.16 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1931.56 MiB

C: is Fixed (NTFS) - 61.83 GiB total, 50.72 GiB free.
D: is Fixed (NTFS) - 11.69 GiB total, 11.63 GiB free.
E: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - FUJITSU MHV2080BH PL - 74.53 GiB - 3 partitions
\PARTITION0 (bootable) - Installable File System - 61.83 GiB - C:
\PARTITION1 - Installable File System - 11.69 GiB - D:
\PARTITION2 - Unknown - 1027.6 MiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

FW: Norton Internet Worm Protection v2005 (Symantec)
AV: Norton AntiVirus 2005 v2005 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\DOCUME~1\\TRACYS~1\\LOCALS~1\\Temp\\winA11.exe"="C:\\DOCUME~1\\TRACYS~1\\LOCALS~1\\Temp\\winA11.exe:*:Enabled:winA11"
"C:\\Program Files\\EA Games\\Command and Conquer Generals\\game.dat"="C:\\Program Files\\EA Games\\Command and Conquer Generals\\game.dat:*:Enabled:game"
"C:\\Program Files\\Starcraft\\StarCraft.exe"="C:\\Program Files\\Starcraft\\StarCraft.exe:*:Enabled:Starcraft"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Tracy Sakaki\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=TRACY
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Tracy Sakaki
LOGONSERVER=\\TRACY
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PCTYPE=PAVILION
PLATFORM=MCD
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0e08
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\TRACYS~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\TRACYS~1\LOCALS~1\Temp
USERDOMAIN=TRACY
USERNAME=Tracy Sakaki
USERPROFILE=C:\Documents and Settings\Tracy Sakaki
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

Tracy Sakaki (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\HP Games\Age of Castles\Uninstall.exe"
--> "C:\Program Files\HP Games\Build-a-lot\Uninstall.exe"
--> "C:\Program Files\HP Games\Lemonade Tycoon 2\Uninstall.exe"
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{939F8208-C8CE-4AFF-B7BA-ACEB2E74A6CB}\Setup.exe"
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.0.5 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70500000002}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
Apple Software Update --> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
ccCommon --> MsiExec.exe /I{DC367608-64A7-4BF7-92F4-8BAA25BA02DB}
dBpowerAMP Music Converter --> "C:\WINDOWS\system32\SpoonUninstall.exe" <uninstall>C:\WINDOWS\system32\SpoonUninstall-dBpowerAMP Music Converter.dat
Eusing Free Registry Cleaner --> C:\PROGRA~1\EUSING~1\UNWISE.EXE C:\PROGRA~1\EUSING~1\INSTALL.LOG
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Help and Support --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}\setup.exe" -l0x9 -removeonly
HP Imaging Device Functions 6.0 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photo and Imaging 2.0 - All-in-One --> MsiExec.exe /X{9867A917-5D17-40DE-83BA-BEA5293194B1}
HP Photo and Imaging 2.0 - All-in-One Drivers --> MsiExec.exe /X{6ECB39BD-73C2-44DD-B1A0-898207C58D8B}
HP Photo and Imaging 2.0 - hp psc 1200 series --> C:\Program Files\HP\Digital Imaging\{7C8BB31C-E09E-4c7d-BBF1-45E33B467FE1}\Setup\hpzscr01.exe -datfile hposcr02.dat -forcereboot
HP Photosmart Premier Software 6.0 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
hp psc 1200 series --> MsiExec.exe /X{C900EF06-2E76-49C7-8DB0-41F629B21DC5}
hp psc 1200 series --> rundll32 hpzcon07.dll,VendorJettison hp psc 1200 series
HP Quick Launch Buttons 6.10 A2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe" -l0x9 -removeonly uninst
HP QuickPlay 2.3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\setup.exe" -uninstall
HP Rhapsody --> C:\PROGRA~1\HPRHAP~1\Unwise32.exe /A C:\PROGRA~1\HPRHAP~1\install.log
HP Update --> MsiExec.exe /X{BB85ED9C-AFC9-43BD-B8DC-258C3C7DF72E}
HP User Guides 0035 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BE247E71-C143-40BB-ADF2-A465DF062BAB}\Setup.exe" -l0x9 -removeonly
HP Wireless Assistant 2.00 G2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4302B2DD-D958-40E3-BAF3-B07FFE1978CE}\setup.exe" -l0x9 hpquninst
Intel® Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_27A6 PCI\VEN_8086&DEV_27A2
Intel® PRO Network Connections Drivers --> Prounstl.exe
Internet Worm Protection --> MsiExec.exe /I{2908F0CB-C1D4-447F-97A2-CFC135C9F8D4}
iTunes --> MsiExec.exe /I{446DBFFA-4088-48E3-8932-74316BA4CAE4}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
LimeWire 4.14.10 --> "C:\Program Files\LimeWire\uninstall.exe"
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VCSetup.exe /REMOVE
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Macromedia Flash Player 8 --> MsiExec.exe /X{6815FCDD-401D-481E-BA88-31B4754C2B46}
Macromedia Shockwave Player --> MsiExec.exe /X{838A1BC9-95CA-4880-9BE3-2A7D23600A2B}
Microsoft Money 2006 --> "C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSN --> C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP
MSN Messenger 7.0 --> MsiExec.exe /I{ABEB838C-A1A7-4C5D-B7E1-8B4314600816}
muvee autoProducer 5.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB09F05F-85C6-4205-B28D-5BF071D276C3}\setup.exe" -l0x9
My HP Games --> "C:\Program Files\HP Games\Uninstall.exe"
Norton AntiVirus 2005 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton AntiVirus 2005 (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\SymSetup\{C6F5B6CF-609C-428E-876F-CA83176C021B}.exe /X
Norton AntiVirus Help --> MsiExec.exe /I{34EEB1F5-E939-40A1-A6BA-957282A4B2C8}
Norton AntiVirus Parent MSI --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton AntiVirus SYMLT MSI --> MsiExec.exe /I{D1FF75E7-DD42-4CFD-B052-20B3FFF4EDB8}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
Office 2003 Trial Assistant --> MsiExec.exe /I{47D2103B-FD51-4017-9C20-DD408B17D726}
Quicken 2006 --> MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
QuickTime --> MsiExec.exe /I{50D8FFDD-90CD-4859-841F-AA1961C7767A}
Rhapsody --> C:\PROGRA~1\Rhapsody\Unwise32.exe /A C:\PROGRA~1\Rhapsody\install.log
Rhapsody Player Engine --> MsiExec.exe /I{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52}
Rhapsody Player Engine --> MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
SeaMonkey (1.1.8) --> C:\WINDOWS\SeaMonkeyUninstall.exe /ua "1.1.8 (en)"
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic Copy Module --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic Data Module --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SonicAC3Encoder --> MsiExec.exe /I{52FBAE98-D389-4281-8C14-21B4046CCB4E}
SonicMPEGEncoder --> MsiExec.exe /I{B16AF568-A644-483C-A6DA-5028CD019C8C}
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Starcraft --> C:\WINDOWS\SCunin.exe C:\WINDOWS\SCunin.dat
Symantec --> MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Symantec Script Blocking Installer --> MsiExec.exe /I{D327AFC9-7BAA-473A-8319-6EB7A0D40138}
Symantec Technical Support Web Controls --> MsiExec.exe /X{20C53FA2-4307-4671-A93F-9463B29DFCF1}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update Rollup 2 for Windows XP Media Center Edition 2005 -->
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Vongo --> MsiExec.exe /I{DB7E00C9-6DEF-489A-8112-D8F81614F45A}
Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows XP Media Center Edition 2005 KB912067 --> "C:\WINDOWS\$NtUninstallKB912067$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB915381 --> "C:\WINDOWS\$NtUninstallKB915381$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type17106 / Warning
Event Submitted/Written: 03/22/2008 10:49:20 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type17076 / Warning
Event Submitted/Written: 03/22/2008 07:32:36 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type17054 / Warning
Event Submitted/Written: 03/22/2008 03:21:21 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type17046 / Error
Event Submitted/Written: 03/21/2008 04:00:51 PM
Event ID/Source: 5000 / MPSampleSubmission
Event Description:
EventType mptelemetry, P1 80240016, P2 begininstall, P3 install, P4 1.1.1593.0, P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Event Record #/Type16842 / Error
Event Submitted/Written: 03/20/2008 08:34:05 PM
Event ID/Source: 11321 / MsiInstaller
Event Description:
Product: Windows Defender -- Error 1321. The Installer has insufficient privileges to modify this file: C:\Program Files\Windows Defender\wgadef.chm.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type34185 / Error
Event Submitted/Written: 03/22/2008 11:00:13 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The System Restore Service service terminated with the following error:
%%2

Event Record #/Type34184 / Error
Event Submitted/Written: 03/22/2008 10:59:46 PM
Event ID/Source: 104 / SRService
Event Description:
The System Restore initialization process failed.

Event Record #/Type34182 / Warning
Event Submitted/Written: 03/22/2008 10:59:32 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0018DE848BA0. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type34179 / Error
Event Submitted/Written: 03/22/2008 10:53:35 PM
Event ID/Source: 7026 / Service Control Manager
Event Description:
The following boot-start or system-start driver(s) failed to load:
AFD
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SAVRTPEL
SYMTDI
Tcpip

Event Record #/Type34178 / Error
Event Submitted/Written: 03/22/2008 10:53:35 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31



-- End of Deckard's System Scanner: finished at 2008-03-22 23:17:48 ------------

[japex87]

Deckard's System Scanner v20071014.68
Run by Tracy Sakaki on 2008-03-22 23:14:49
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Failed to create restore point; System Restore is disabled (service is not running).


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 502 MiB (512 MiB recommended).


-- HijackThis (run as Tracy Sakaki.exe) ----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:17 PM, on 3/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Vongo\VongoService.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\HP\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Documents and Settings\Tracy Sakaki\Desktop\dss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Tracy Sakaki.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...n&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myuwg.westga.edu/cp/home/loginf
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/...inematycoon.cab
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Intel Corporation - (no file)
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

--
End of file - 10525 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 MCSTRM - c:\windows\system32\drivers\mcstrm.sys <Not Verified; RealNetworks, Inc.; RealNetworks Virtual Path Manager® (32-bit)>
R3 catchme - c:\docume~1\tracys~1\locals~1\temp\catchme.sys (file missing)

S3 CO_Mon - c:\windows\system32\drivers\co_mon.sys
S3 UIUSys (Conexant Setup API) - c:\windows\system32\drivers\uiusys.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Vongo Service - c:\program files\vongo\vongoservice.exe <Not Verified; Starz Entertainment Group LLC; Vongo>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-03-22 23:02:37 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job
2008-03-21 20:02:51 544 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Tracy Sakaki.job


-- Files created between 2008-02-22 and 2008-03-22 -----------------------------

2008-03-22 22:52:31 0 d-------- C:\WINDOWS\ERUNT
2008-03-22 21:31:27 0 d-------- C:\Program Files\Eusing Free Registry Cleaner
2008-03-22 21:07:40 0 d-------- C:\Program Files\Trend Micro
2008-03-21 15:58:28 0 d-------- C:\Program Files\Windows Defender
2008-03-19 19:08:38 0 -rahs---- C:\MSDOS.SYS
2008-03-19 19:08:38 0 -rahs---- C:\IO.SYS
2008-03-09 16:58:28 0 d-------- C:\Documents and Settings\Administrator\Application Data\Mozilla
2008-03-09 01:57:30 0 d-------- C:\WINDOWS\Prefetch
2008-03-08 20:55:10 35382 --a------ C:\WINDOWS\scunin.dat
2008-03-08 20:55:09 967 --a------ C:\WINDOWS\ScUnin.pif
2008-03-08 20:55:09 94208 --a------ C:\WINDOWS\ScUnin.exe <Not Verified; Blizzard Entertainment; Starcraft Uninstaller>
2008-03-08 20:53:43 0 d-------- C:\Program Files\Starcraft
2008-03-04 15:01:43 7077888 --a------ C:\Documents and Settings\Tracy Sakaki\ntuser.dat
2008-02-26 01:28:06 118784 --a------ C:\WINDOWS\SeaMonkeyUninstall.exe
2008-02-26 01:27:45 118784 --a------ C:\WINDOWS\GREUninstall.exe
2008-02-26 01:27:43 8618 --a------ C:\WINDOWS\mozver.dat
2008-02-26 01:27:25 0 d-------- C:\Program Files\mozilla.org


-- Find3M Report ---------------------------------------------------------------

2008-03-22 23:03:49 0 d-------- C:\Program Files\Common Files
2008-03-19 19:20:08 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-03-19 01:25:16 0 d-------- C:\Program Files\Vongo
2008-03-18 01:25:33 0 d-------- C:\Documents and Settings\Tracy Sakaki\Application Data\MSN6
2008-03-13 13:01:14 0 d-------- C:\Program Files\HPQ
2008-03-09 02:06:28 0 d-------- C:\Program Files\Synaptics
2008-03-05 22:54:49 0 d-------- C:\Program Files\HP
2008-03-01 00:25:39 0 d-------- C:\Documents and Settings\Tracy Sakaki\Application Data\Adobe
2008-02-05 21:14:30 0 d-------- C:\Program Files\MSN Games
2008-01-23 21:36:40 0 d-------- C:\Program Files\Norton AntiVirus
2008-01-22 14:18:12 0 d-------- C:\Program Files\HP Games
2007-12-24 21:06:34 4 --a------ C:\WINDOWS\system32\831882


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [08/06/2005 12:56 AM]
"hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [05/04/2006 01:58 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [07/12/2007 04:00 AM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [03/22/2006 04:17 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [03/22/2006 04:13 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [03/22/2006 04:17 PM]
"MsmqIntCert"="regsvr32 /s mqrt.dll" []
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [06/17/2006 01:22 AM]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [07/19/2006 06:14 PM]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [02/17/2005 02:11 AM]
"QlbCtrl"="C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [06/19/2006 02:33 PM]
"Cpqset"="C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe" [06/19/2006 01:50 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [10/30/2006 10:36 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/17/2008 12:42 PM]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [09/08/2007 12:42 AM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [03/15/2006 04:00 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/20/2008 07:21 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme



[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
AutoRun\command- E:\SETUP.EXE

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
AutoRun\command- F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{606217ce-ec00-11dc-8267-0018de848ba0}]
AutoRun\command- F:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-03-22 23:17:48 ------------

[sage5]

Hi japex87,


Remove folders & files:

• Please go to Start > Control Panel > Add/Remove Programs and remove the following, (if present):
  J2SE Runtime Environment 5.0 Update 6
  Viewpoint Media Player
  Please take note of any other programs that you don't recognise in that list, and include them in your next response
• Using Windows Explorer, (to get there right-click your Start button and go to "Explore"), delete these folders, (if present):
  C:\Program Files\Viewpoint

Please go HERE to run Panda's TotalScan

• Select the bubble for Full scan
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• Then the scan will begin
• When the scan completes, click the Save button on the right of Scan details
• Save it to a convenient location. Post the contents of the TotalScan report

Shut down & Reboot normally:

Run HijackThis again:

• Select the Run a system scan and save a logfile button. The logfile will open in Notepad.
• Start your Web Browser and navigate back to this thread.
• Click the Add Reply button
• Copy and Paste the text into the Reply window.
• Also paste the text from the TotalScan log & can you get me the text from the SDFix scan from earlier.

Please include a note to tell me how your PC is running now.

Cheers,

sage5

[japex87]

computer seems to be running fine now. i havent gotten any attacks since i ran sdfix do you still want me to continue the scans?

Edited by japex87, 22 March 2008 - 11:37 PM.

[sage5]

Yes please, as yet we haven't necessarily got all the bad files.

[japex87]

;*******************************************************************************
*********************************************************************************
*******************
ANALYSIS: 2008-03-23 13:08:39
PROTECTIONS: 1
MALWARE: 8
SUSPECTS: 0
;*******************************************************************************
*********************************************************************************
*******************
PROTECTIONS
Description Version Active Updated
;===============================================================================
=================================================================================
===================
Norton AntiVirus 2005 2005 Yes Yes
;===============================================================================
=================================================================================
===================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
=================================================================================
===================
00139535 Application/Processor HackTools No 0 Yes No C:\SDFix\apps\Process.exe
00145405 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\tracy_sakaki@247realmedia[1].txt
00160284 Cookie/Findwhat TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\tracy_sakaki@findwhat[1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\tracy_sakaki@com[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\[email protected][2].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\[email protected][1].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\tracy_sakaki@realmedia[1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Tracy Sakaki\Cookies\tracy_sakaki@questionmarket[2].txt
;===============================================================================
=================================================================================
===================
SUSPECTS
Location
;===============================================================================
=================================================================================
===================
;===============================================================================
=================================================================================
===================

[japex87]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:16:51 PM, on 3/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Vongo\VongoService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\HP\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...n&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myuwg.westga.edu/cp/home/loginf
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (TotalScan Installer Class) - http://www.nanoscan....s/ascstubie.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/...inematycoon.cab
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Intel Corporation - (no file)
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

--
End of file - 10583 bytes

[japex87]

SDFix: Version 1.159

Run by Tracy Sakaki on Sat 03/22/2008 at 10:54 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\Installer\{15e6875e-f967-4803-95dc-f9c860b5576a}\SetupAvp.dll - Deleted
C:\WINDOWS\Installer\{c27ffd6a-181e-4776-b808-2abef0d32f93}\zip.dll - Deleted
C:\Program Files\IE Extensions\cj.v2.dll - Deleted
C:\WINDOWS\system32\winupdate.exe - Deleted



Folder C:\WINDOWS\Installer\{15e6875e-f967-4803-95dc-f9c860b5576a} - Removed
Folder C:\WINDOWS\Installer\{c27ffd6a-181e-4776-b808-2abef0d32f93} - Removed
Folder C:\Program Files\IE Extensions - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-22 23:00:25
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\DOCUME~1\\TRACYS~1\\LOCALS~1\\Temp\\winA11.exe"="C:\\DOCUME~1\\TRACYS~1\\LOCALS~1\\Temp\\winA11.exe:*:Enabled:winA11"
"C:\\Program Files\\EA Games\\Command and Conquer Generals\\game.dat"="C:\\Program Files\\EA Games\\Command and Conquer Generals\\game.dat:*:Enabled:game"
"C:\\Program Files\\Starcraft\\StarCraft.exe"="C:\\Program Files\\Starcraft\\StarCraft.exe:*:Enabled:Starcraft"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 12 Nov 2003 61,440 ...H. --- "C:\Program Files\MSN\msnupdate!@#@.exe"
Wed 12 Nov 2003 292,864 ...H. --- "C:\Program Files\MSN\txsrvc.dll"
Wed 12 Nov 2003 302,080 ...H. --- "C:\Program Files\MSN\unicows.dll"
Wed 10 Jan 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Tue 25 Dec 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Fri 20 Oct 2006 121,344 ...H. --- "C:\Documents and Settings\Tracy Sakaki\Application Data\MSN6\msnupdate!@#@.exe"
Sat 25 Nov 2006 9,506 A.SH. --- "C:\Documents and Settings\Tracy Sakaki\Application Data\Real\Rhapsody\wmlicbackup\drmv2key.bak"

Finished!

[sage5]

Hi japex87

Congratulations, your new log looks clear, so we can now deal with some final clean up jobs.

Clean out cookies, temp files etc:
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
  
  If you use Firefox browser
  
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Cleanup with OTMoveIt:

• Please double-click OTMoveIt2.exe to run it.
• Click the Clean up button
• Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
• Click Yes to the reboot.

To Clear Restore points, please do the following:

• Go to Start > Settings > Control Panel.
• Double-click the System icon.
  
  • NOTE: If the System icon is not visible, click "View all Control Panel options" to display it.
• Click the System Restore tab.
• Put a check by Disable System Restore.
• Click Apply, OK, OK. Click Yes when you are prompted to restart Windows.

After reboot, you must turn System Restore back on:

• Go back to the Troubleshooting tab.
• UNcheck Disable System Restore.
• Click Apply, OK, OK. Click Yes when you are prompted to restart Windows.

Lastly, some extra or better security for your PC:

The programs recommended below are freeware alternatives to some of your security software & might reduce the potential for spyware infection in the future:-

Spyware Prevention:
Spyware Blaster by JavaCool Software, prevents spyware installing and consumes no system resources.
IE/SpyAd, stops suspect sites loading ActiveX, popups etc onto your PC. An excellent tutorial is Here

Spyware Detection:
AVG Anti-Spyware is my favourite here.

Anti-Virus:
The first line of defence, especially since some will now detect trojans as well.
Avira's Antivir PersonalEdition Classic and Grisoft's Avast! Free Edition are among the best freebies.
*Please note* You should never install more than one anti-virus program on a PC, as it will cause conflicts.

Firewall:
A Firewall is an essential tool in the security of any PC connected to the Internet.
Sunbelt Personal Firewall and Comodo are both excellent freeware.

Alternate Browsers:
Thankfully, there are now some excellent alternatives to MS Internet Explorer. They offer better security, more stability, and better speed.
A couple of good examples are: Firefox and Opera

Other Updates:
Vital security patches and updates are available for Microsoft Windows and Internet Explorer at the Windows Update Site
It is equally important to update the other security software you use, on a regular basis.

Further reading about these issues is available in a very good article: How did I get infected in the first place ? (by Tony Klein and dvk01)

All the best & safe surfing in the future,

sage5

[sage5]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.