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Adware.Webhancer.Y [CLOSED]


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#1
TAB00

TAB00

    New Member

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I need help removing Adware.Webhancer.Y

I've already performed the following steps prior to posting my Hijack This log:

1) Preparation:

a) I removed temporary files using ATF Cleaner.

b) Created a new System Restore point, and flush old.

c) I verified that I do NOT have anything disabled by MSConfig or any other startup manager, before I ran any scans, and posted my Hijack This log.


2) Step One:

a) I Scanned for Spyware/Adware using AVG Anti-Spyware and Saved Reports.

b) I Scanned for Harmful Software using
SUPERAntiSpyware Home Edition and Saved the log information.


3) Step Two:

a) I Scanned my PC for Viruses/Trojans using the Online Panda Activescan.

b) I Downloaded/Installed AVG's very good free version of antivirus and Scanned my PC for Viruses/Trojans.


4) Step Three:

a) I installed all Critical Windows Updates and Latest Service Pack before providing assistance in our forums.


5) Step Four:

a) I performed Reboot - Test

b) I check out and I read the "How did I get infected in the first place?" article on how to prevent future
Spyware/Hijack attacks.


6) Step Five:

a) I'm now Posting my Hijack This Log:

* SUPERAntiSpyware Scan Log
Generated 03/23/2008 at 01:19 AM

Application Version : 3.6.1000

Core Rules Database Version : 3423
Trace Rules Database Version: 1415

Scan type : Complete Scan
Total Scan Time : 01:54:47

Memory items scanned : 374
Memory threats detected : 0
Registry items scanned : 5391
Registry threats detected : 0
File items scanned : 69188
File threats detected : 0
**********************

* Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:58:09 PM, on 3/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
H:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
H:\WINDOWS\system32\CTsvcCDA.exe
H:\PROGRA~1\Iomega\System32\AppServices.exe
H:\WINDOWS\runservice.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\WINDOWS\system32\nvsvc32.exe
H:\WINDOWS\system32\pctspk.exe
H:\WINDOWS\system32\HPZipm12.exe
H:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
H:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
H:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
H:\WINDOWS\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
H:\Program Files\Internet Explorer\iexplore.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\BitDefender\BitDefender Backup\backup.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &AOL Toolbar search - res://H:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - H:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - H:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Iomega App Services - Iomega Corporation - H:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Unknown owner - H:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - H:\WINDOWS\runservice.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - H:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - H:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - H:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - H:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - Unknown owner - H:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe (file missing)
O23 - Service: UPS - Unknown owner - H:\WINDOWS\System32\ups.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - H:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 8059 bytes
*******************


Thnx ... in advance ... for all your (much appreciated) help & support!!!

Sincerely,
TAB00
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#2
Lusitano

Lusitano

    Trusted Helper

  • Retired Staff
  • 508 posts
Hello and welcome to GeeksToGo.

Apollogies for the delay. The forum has been very busy lately and. If you are still having problems, then please post a brand new HijackThis log as a reply to this topic.

When posting your log, please make sure you post the HijackThis log as a reply and not as an attachment. If we do not hear back from you within a couple of days we will need to close your topic.

Thanks,
  • 0

#3
TAB00

TAB00

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  • Topic Starter
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:07:09 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
H:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
H:\WINDOWS\system32\CTsvcCDA.exe
H:\PROGRA~1\Iomega\System32\AppServices.exe
H:\WINDOWS\runservice.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\WINDOWS\system32\nvsvc32.exe
H:\WINDOWS\system32\pctspk.exe
H:\WINDOWS\system32\HPZipm12.exe
H:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
H:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
H:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
H:\WINDOWS\Explorer.EXE
H:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\wuauclt.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\SpywareGuard\sgbhp.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
H:\Program Files\Windows Media Player\setup_wm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" H:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SpySweeper] H:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &AOL Toolbar search - res://H:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - H:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - H:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Iomega App Services - Iomega Corporation - H:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Unknown owner - H:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - H:\WINDOWS\runservice.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - H:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - H:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - H:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - H:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - Unknown owner - H:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe (file missing)
O23 - Service: UPS - Unknown owner - H:\WINDOWS\System32\ups.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - H:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - H:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 8249 bytes


Thanks,
  • 0

#4
Lusitano

Lusitano

    Trusted Helper

  • Retired Staff
  • 508 posts
Hello,

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 5...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "English".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Please do an online scan with Kaspersky WebScanner

Click on Posted Image

You will be prompted to install an ActiveX component from Kaspersky, Click Posted Image
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on Posted Image
  • Now click on Posted Image
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click Posted Image
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post, along whit a new HijackThis log. Also let me know how i your computer its running.

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#5
Lusitano

Lusitano

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