Just a little problem that I hope you can help me solve.
Ok so a few weeks ago my motherboard gave in, so I shipped it off to a couple of friends who put in a new one.
Yesterday I turned my PC on and was told I had to re-activate windows xp.
There was an INSTALLATION ID on screen 9 lots of 6 digits and I rang up microsoft to get a new confirmation ID.
However they said that ther was an error, but this could be changed by re-entering my product key.
However I dont have this, it's not on my booklet and when they changed my motherboard they also threw away the old CPU case.
I spoke to a customer support officer and he saids I should speak to the PC manufacturer as they should have supplied me with a backup copy of XP
But Emachines apparently don't supply backup cds, and I bought it 6 years ago so I can't imagine they'll just give me one.
So at the momnent I can't get onto my PC and have no backup xp cds.
Could I get another verion of XP?
Any help would be really appreciated.
franklymrshankly
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