[LynnOz]

After many years of fatal exceptions this is one I can't fix, not yet anyway, When I start system gives fatal error message after running virus scan (avg) and when loading up desktop. I manually turn off and then system runs Scandisk and does registry check - registry check says it has found error and fixed from backed up files. Still get the same fatal error message and start over again and over again, had a look on microsoft and various other sites listing VXD VMM probs most relate to 95 can not find a fix anybody got any ideas.
thx
Lynn

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have you tried SFC

[peterm]

have you tried SFC

[peterm]

have you just updated on windows update?

[gerryf]

can you load at all (safemode)? Do you have a windows disk?

[LynnOz]

I was able to start in safe mode and have installed a program that updates Windows 95 DLC Protocal driver which I found on microsoft site which was specific to Win 95 however it seems to have worked all looks good so far, was just about to cast this desktop out, it would make a good boat anchor. Should not say that as this thing has given me almost 7 years off service, thx for the interest guys now i just have to work out why all of a sudden I cant any longer open pdf files no matter which browser i use, thats for a different post i suppose.
Thx again
Lynn

[gerryf]

download hijacthis from our downloads, spyware section

run it

O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE

If the problem returns, check to see if you've got the above running, check it, hit FIX and see if that stops it

[LynnOz]

Thx,I have hijack I'll run a scan now

[LynnOz]

I ran a scan as per below, does anything look amiss
Regards
Lynn
Logfile of HijackThis v1.98.2
Scan saved at 11:21:09, on 26/04/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\OUTPOST.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\TASKMON.EXE
C:\COMPAQ\INTERNET\CISRVR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\LOADQM.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OSA.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\FINDFAST.EXE
C:\PROGRAM FILES\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...&s=search&i=enu
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.presar...&query=%s&i=enu
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telstra Big Pond Home Internet Explorer
O2 - BHO: YBIOCtrl Class - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\PROGRAM FILES\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [CISrvr Program] C:\COMPAQ\INTERNET\CISRVR.EXE
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\bwtray.exe
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSECOMR.EXE
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [EM_EXEC] c:\MOUSE\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe C:\PROGRA~1\WILDTA~1\APPS\CDA\CDAENG~1.DLL,cdaEngineMain
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\outpost.exe /waitservice
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HC Reminder] hc.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\cpqdiag\CpqDfwAg.exe -I
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Outpost Firewall] C:\PROGRAM FILES\AGNITUM\OUTPOST FIREWALL 1.0\outpost.exe /service
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Startup: MSN Quick View.lnk = C:\Program Files\ONMSN\MSNUINST.EXE
O4 - Startup: GStartup.lnk = C:\Program Files\mozilla-win32-1.7rc1-installer.exe
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZBzeb032YYAU
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Big Pond - {A5D48DA1-64D1-11D4-8124-AEE926385332} - http://www.bigpond.com/ (file missing) (HKCU)
O9 - Extra button: Maximedia - {A5D48DA2-64D1-11D4-8124-AEE926385332} - http://www.maximedia.com.au (file missing) (HKCU)
O12 - Plugin for .ivr: C:\PROGRA~1\INTERN~1\PLUGINS\NPRVRT32.dll
O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {08464310-9825-11D2-BFA5-00A0C9AAFC5D} (iecru Class) - http://intelweboutfi...e/icvu/icvu.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai...meInstaller.exe
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - http://www.choice.co...sses/CFJava.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} (MSN Chat Control 4.2) - http://fdl.msn.com/p...t/msnchat42.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft...nloads/outc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory....sharingctrl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://atwnt333.exte...er/SysQuery.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {D3E12F51-0795-11D2-91CC-00C04FA31C90} (MS Investor Ticker) - http://fdl.msn.com/p.../v6//ticker.cab
O16 - DPF: webiress - http://web.iress.com...ess-0_8_3_8.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\nosuch.mht!http://2awm.com/pop/...m::/on-line.exe
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab

[gerryf]

let's back way up...

your log looks OK, but it was done with an old version of hijack...that said, I'm not interested in malware at the moment.

Two questions.
Do you have a windows CD

what is the exact error message at startup?