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why does my printer not work all of a sudden? Canon MX310

Started by AE77surfer , Apr 04 2008 11:47 PM

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#1
AE77surfer

Posted 04 April 2008 - 11:47 PM

Member

Member
47 posts

so as of about a week ago my printer does not work. when pluggged in it says USB device not recognized, upon further investigating of it under device manager it says driver not installed. After downloading new driver, during installation it says malfunctioning printer not responding or somethign along those lines with their basic steps of making sure it is plugged in, and making sure it is on, yada yada. anywho, what the [bleep] is going on, can someone help me?

#2
pip22

Posted 06 April 2008 - 02:57 AM

Trusted Tech

Banned
2,663 posts

With most USB printers the printer must NOT be hooked up to the PC's USB port until the driver setup prompts you to connect it and turn it on. That's certainly true for my Canon printer and for the Epson one I had before that. Failure to observe that will cause problems with printer detection.