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Please Help remove Safenavweb.com (RESOLVED) [RESOLVED]


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#1
Archdor

Archdor

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Hope someone can help me remove some very annoying malware on my friend's computer.

It puts 3 icons on the desktop: Error Cleaner, Privacy Protector and Spyware&Malware Protection. And keeps putting up popups saying that Windows has detected an Internet attack, or Worm.Win32.NetSky has been detected on the machine and automatically opens up Internet Explorer to safenavweb.com and other websites.

I've tried deleting files and registry entries to no avail. The OS is Windows XP but Service Pack 1.

I'm new to computer forums. Hope someone can help...many thanks.

Edited by Archdor, 08 April 2008 - 03:21 AM.

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#2
Archdor

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I've been through the instructions under "You Must Read This Before Posting A Hijackthis Log", including upgrading to XP SP2, and it seems to have resolved the problem so, many thanks.
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#3
BHowett

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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