Ok, the files weren't in the recyling bin. They are back on here now, but thats only because my dad had to reload the file to work (his laptop broke down). He re-downloaded them from the main office via a system link with his IT guys computer. This problem though started right after I finished the scans and reports. My brother first noticed it when trying to get to Halo, but it didnt runa and he didnt tell anyone. The only things installed or downloaded from yesterday was you 2 recommended programs, and it worked fine before that.
Incase you missed this, the IT guy said that those programs both have hidden trojans and spyware, so I was wondering if it is safe fro me to remove them?
After talking this over with a couple other staff members I can assure you nothing we did here resulted in the loss of those files. Also the tools we use here do not have hidded Trojans and spyware… we help clean computers not go around infecting them
… so your dads IT guy needs to take a closer look because what he is referring to as trojans are either false positives (tools included with cf and dss) or quarantined files. Some of the programs/tools we use do contain sub programs that, because of the work they need to do show the same characteristics as malware. And the sub programs can be used for good or bad … we use them for good, and malware writers use them for bad.
I know your dads probably pretty upset, so please let me know if you want to continue cleaning up the computer, and advise me of any problems your having