[mccallum79]

hey guys, I just bought a used computer and it's really slow. I ran anti-malware stuff on it, but it didn't get much better. Here's my hijack this log...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:26:47 PM, on 4/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\essspk.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dave\Local Settings\Temporary Internet Files\Content.IE5\0ZW3GFWL\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) - https://www4.lsac.or...iveX/ofmctl.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://xscanner.spys...install1322.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1CC3549C-0A64-425C-8CED-FE5463DD6CCA}: NameServer = 4.2.2.3,4.2.2.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{CABC5A3D-4EF2-4655-957B-EDC10903AC61}: NameServer = 4.2.2.1,207.217.120.83
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 7584 bytes



And here is my uninstall list...
Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
AnswerWorks Runtime
Apple Software Update
AVG 7.5
AVG Anti-Spyware 7.5
Brother HL-5050
DVDExpress
EPSON Printer Software
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP e-center
HP One-touch Multimedia Keyboard Driver Web Package
hp pavilion notebook introduction
Intel SpeedStep technology Applet
J2SE Runtime Environment 5.0 Update 3
Java™ 6 Update 5
KBD
LiveReg (Symantec Corporation)
Logitech MouseWare 9.42 .1
Logitech User's Guide
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Mozilla Firefox (2.0.0.11)
MSXML 6.0 Parser (KB933579)
One-Touch Buttons
Panda ActiveScan 2.0
PestPatrol Upgrade
PS2
Quicken 2002 Deluxe
QuickLink III
RealPlayer
SafeCast Shared Components
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
TurboTax ItsDeductible 2005
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB943729)
Viewpoint Media Player
VPN Client
WexTech AnswerWorks
Windows Genuine Advantage v1.3.0254.0
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WordPerfect Office 2002
WordPerfect Office 2002

Thanks a bunch!
-Dave

[Advertisements]

Hi mccallum79,


Hello and welcome back to Geeks To Go! My name is BHowett and I will be helping you to get sorted.

Sorry for the delay, as you can tell we are very busy here.Got a few things for you… first I just want to say, I looked through your previous post and saw that you got help here twice before. Once you didn’t complete the instructions given by the helper, resulting in the helper closing your topic do to inactivity. And in the other the helper gave his final instruction and got no reply saying you completed it, or not even a thank you. Just be aware that if this happens again you will more then likely not be able to receive help here any longer.

Now that we got that out of the way, let’s move on…………

First your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. For this reason it cannot be run from a Zip file, or from Temporary folders because the backups will be deleted. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

• Please go to Start > My Computer > C:\
• right-click and select New > Folder then name the folder 'HJT'.
• Copy and paste HijackThis.exe to the new folder.

Your copy of HijackThis is located at C:\Documents and Settings\Dave\Local Settings\Temporary Internet Files\Content.IE5\0ZW3GFWL\HiJackThis[1].exe

If you can’t find it, it might be easier to just reinstall it.

Click here to download HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

===============================================


I don’t really see much in your log as it is now, so next we need to some deeper scans.


Deckard's System Scanner

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

===============================================


Kaspersky WebScanner
Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

===============================================


Needed in you next reply:

Deckard's System Scanner main.txt and extra.txt
Kaspersky results
Fresh HijackThis log

[BHowett]

Hi mccallum79,


Hello and welcome back to Geeks To Go! My name is BHowett and I will be helping you to get sorted.

Sorry for the delay, as you can tell we are very busy here.Got a few things for you… first I just want to say, I looked through your previous post and saw that you got help here twice before. Once you didn’t complete the instructions given by the helper, resulting in the helper closing your topic do to inactivity. And in the other the helper gave his final instruction and got no reply saying you completed it, or not even a thank you. Just be aware that if this happens again you will more then likely not be able to receive help here any longer.

Now that we got that out of the way, let’s move on…………

First your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. For this reason it cannot be run from a Zip file, or from Temporary folders because the backups will be deleted. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

• Please go to Start > My Computer > C:\
• right-click and select New > Folder then name the folder 'HJT'.
• Copy and paste HijackThis.exe to the new folder.

Your copy of HijackThis is located at C:\Documents and Settings\Dave\Local Settings\Temporary Internet Files\Content.IE5\0ZW3GFWL\HiJackThis[1].exe

If you can’t find it, it might be easier to just reinstall it.

Click here to download HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

===============================================


I don’t really see much in your log as it is now, so next we need to some deeper scans.


Deckard's System Scanner

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

===============================================


Kaspersky WebScanner
Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

===============================================


Needed in you next reply:

Deckard's System Scanner main.txt and extra.txt
Kaspersky results
Fresh HijackThis log

[mccallum79]

Hey there and thanks for the quick response. About the last two times I got help...I thought I had finished all of their instructions and I was always very careful to be gracious for the help they offered...if I seemed ungrateful or didn't do what I was supposed to, I swear it was unintentional. I really am sorry.
Here are the reports you asked for...first, the new hijack this...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:24:40 AM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\essspk.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Documents and Settings\Dave\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) - https://www4.lsac.or...iveX/ofmctl.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://xscanner.spys...install1322.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1CC3549C-0A64-425C-8CED-FE5463DD6CCA}: NameServer = 4.2.2.3,4.2.2.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{CABC5A3D-4EF2-4655-957B-EDC10903AC61}: NameServer = 4.2.2.1,207.217.120.83
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 7756 bytes

Now the Deckards...
Deckard's System Scanner v20071014.68
Run by Dave on 2008-04-11 09:26:50
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
6: 2008-04-11 16:27:09 UTC - RP330 - Deckard's System Scanner Restore Point
5: 2008-04-11 07:03:43 UTC - RP329 - System Checkpoint
4: 2008-04-10 05:00:23 UTC - RP328 - System Checkpoint
3: 2008-04-09 04:21:49 UTC - RP327 - Software Distribution Service 3.0
2: 2008-04-08 22:42:25 UTC - RP326 - System Checkpoint


-- First Restore Point --
1: 2008-04-07 21:35:15 UTC - RP325 - Installed AVG 7.5


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 256 MiB (512 MiB recommended).
System Drive C: has 0.58 GiB (less than 15%) free.


-- HijackThis (run as Dave.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:31 AM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\essspk.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Documents and Settings\Dave\Desktop\dss.exe
C:\DOCUME~1\Dave\Desktop\Dave.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) - https://www4.lsac.or...iveX/ofmctl.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://xscanner.spys...install1322.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1CC3549C-0A64-425C-8CED-FE5463DD6CCA}: NameServer = 4.2.2.3,4.2.2.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{CABC5A3D-4EF2-4655-957B-EDC10903AC61}: NameServer = 4.2.2.1,207.217.120.83
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 7738 bytes

-- File Associations -----------------------------------------------------------

.bat - batfile - DefaultIcon - C:\WINDOWS\SYSTEM32\SHELL32.DLL,-153
.com - comfile - DefaultIcon - C:\WINDOWS\SYSTEM32\SHELL32.DLL,2
.hlp - hlpfile - DefaultIcon - C:\WINDOWS\SYSTEM32\SHELL32.DLL,23
.ini - inifile - DefaultIcon - shell32.dll,-151
.js - JSFile - DefaultIcon - C:\WINDOWS\System32\migicons.exe,11
.reg - regfile - DefaultIcon - C:\WINDOWS\regedit.exe,1
.txt - txtfile - DefaultIcon - shell32.dll,-152
.vbs - VBSFile - DefaultIcon - C:\WINDOWS\System32\migicons.exe,10


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R2 BrPar - c:\windows\system32\drivers\brpar.sys <Not Verified; Brother Industries Ltd.; Brother Parallel Class Driver>
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA


-- Scheduled Tasks -------------------------------------------------------------

2008-04-10 07:52:52 360 --a------ C:\WINDOWS\Tasks\PCHealth Scheduler for Data Collection.job
2008-02-06 19:00:02 502 --a------ C:\WINDOWS\Tasks\Tune-up Application Start.job
2007-09-14 15:12:10 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-03-11 and 2008-04-11 -----------------------------

2008-04-11 09:04:15 0 d-------- C:\hjt
2008-04-08 16:37:56 0 d-------- C:\Documents and Settings\Dave\Application Data\Macromedia
2008-04-07 20:33:57 0 d-------- C:\Program Files\Trend Micro
2008-04-07 17:18:57 0 d-------- C:\WINDOWS\CSC
2008-04-07 14:41:12 0 d-------- C:\Documents and Settings\Dave\Application Data\AVG7
2008-04-07 14:38:21 0 d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2008-04-07 14:35:24 0 d-------- C:\Documents and Settings\All Users\Application Data\avg7
2008-04-07 13:51:15 0 d-------- C:\Program Files\Panda Security
2008-04-07 13:51:13 2514 --a------ C:\WINDOWS\mozver.dat
2008-04-07 07:44:46 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-04-07 07:44:22 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-04-07 07:44:21 0 d-------- C:\Documents and Settings\Dave\Application Data\SUPERAntiSpyware.com
2008-04-07 07:43:06 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-04-07 07:28:48 0 d-------- C:\Documents and Settings\Dave\Application Data\Adobe
2008-04-07 00:11:28 0 d-------- C:\Documents and Settings\Dave\Application Data\Grisoft
2008-04-07 00:10:50 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-04-06 22:02:17 1324 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-04-06 21:19:06 0 d-------- C:\Program Files\MSXML 6.0
2008-04-06 20:38:10 0 d-------- C:\Program Files\MSBuild
2008-04-06 20:17:55 0 d-------- C:\WINDOWS\system32\XPSViewer
2008-04-06 20:15:30 0 d-------- C:\Program Files\Reference Assemblies
2008-04-06 20:11:59 0 d-------- C:\6592054d461227c132afbd8af497
2008-04-06 20:09:29 0 d-------- C:\Program Files\Windows Media Connect 2
2008-04-06 20:05:34 0 d-------- C:\WINDOWS\system32\LogFiles
2008-04-06 20:05:34 0 d-------- C:\WINDOWS\system32\drivers\UMDF
2008-04-06 19:19:46 0 d-------- C:\Documents and Settings\Dave\Application Data\Talkback
2008-04-06 19:18:17 0 d-------- C:\Documents and Settings\Dave\Application Data\Mozilla
2008-04-06 18:44:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2008-04-06 18:26:43 0 d-------- C:\Program Files\Common Files\xing shared
2008-04-06 18:24:39 0 d-------- C:\Documents and Settings\Dave\Application Data\Real
2008-04-06 18:05:13 0 d-------- C:\WINDOWS\network diagnostic
2008-04-06 18:04:52 0 d-------- C:\WINDOWS\system32\runtime


-- Find3M Report ---------------------------------------------------------------

Nothing modified in this timespan.


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SystemTray"="SysTray.Exe" [03/31/2003 12:00 PM C:\WINDOWS\SYSTEM32\systray.exe]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [05/02/2003 05:21 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [05/02/2003 05:15 PM]
"EssSpkPhone"="essspk.exe" [09/28/2001 02:02 PM C:\WINDOWS\essspk.exe]
"PPMemCheck"="C:\PROGRA~1\PESTPA~1\PPMemCheck.exe" []
"CookiePatrol"="C:\PROGRA~1\PESTPA~1\CookiePatrol.exe" []
"PS2"="C:\WINDOWS\system32\ps2.exe" [07/03/2001 02:13 PM]
"KBD"="C:\HP\KBD\KBD.EXE" [07/06/2001 02:56 PM]
"EM_EXEC"="C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE" [12/20/2001 09:42 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [04/06/2008 06:24 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 02:25 AM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [04/07/2008 02:36 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:56 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [04/07/2008 08:02 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 09:24 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Quicken Startup.lnk - C:\Program Files\QUICKENW\QWDLLS.EXE [9/8/2003 8:00:51 PM]
Billminder.lnk - C:\Program Files\QUICKENW\BILLMIND.EXE [9/8/2003 8:00:32 PM]
Cisco Systems VPN Client.lnk - C:\Program Files\Cisco Systems\VPN Client\vpngui.exe [1/5/2005 5:44:02 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [9/18/2007 9:35:10 AM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 04/07/2008 08:02 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\Money Express.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"WinPoET"=C:\Program Files\iVasion\WinPoET\WinPPPoverEthernet.exe
"UpdateMgr.exe"="C:\PROGRAM FILES\EARTHLINK 5.0\UPDATEMGR.EXE" /NOCM
"S3TRAYHP"=S3trayhp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\setup\disabledrunkeys]
"SynTPLpr"=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
"LoadPowerProfile"=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
"PRPCMonitor"=PRPCUI.exe
"IrMon"=irmon.exe
"ICSDCLT"=C:\WINDOWS\SYSTEM32\RUNDLL32.EXE C:\WINDOWS\SYSTEM32\ICSDCLT.DLL,ICSClient


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}]
C:\WINDOWS\SYSTEM32\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl



-- End of Deckard's System Scanner: finished at 2008-04-11 09:30:55 ------------

and....
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel Pentium III processor
Percentage of Memory in Use: 72%
Physical Memory (total/avail): 255.48 MiB / 69.12 MiB
Pagefile Memory (total/avail): 618.53 MiB / 298.06 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1925.22 MiB

A: is Removable (No Media)
C: is Fixed (FAT32) - 9.08 GiB total, 0.58 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - IBM-DJSA-210 - 9.36 GiB - 2 partitions
\PARTITION0 - Unknown - 274.52 MiB
\PARTITION1 (bootable) - Unknown - 9.09 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AntivirusOverride is set.

AV: AVG 7.5.519 v7.5.519 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Dave\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D8QS3711
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Dave
LOGONSERVER=\\D8QS3711
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS\SYSTEM;C:\WINDOWS;C:\WINDOWS\COMMAND;C:\WINDOWS\system32\WBEM;C:\WINDOWS\SYSTEM;C:\WINDOWS;C:\WINDOWS\COMMAND
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0806
ProgramFiles=C:\Program Files
PROMPT=$p$g
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Dave\LOCALS~1\Temp
TMP=C:\DOCUME~1\Dave\LOCALS~1\Temp
USERDOMAIN=D8QS3711
USERNAME=Dave
USERPROFILE=C:\Documents and Settings\Dave
winbootdir=C:\WINDOWS
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Dave (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\PROGRA~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /UNINSTALL /PROMPT
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\mrun32.isu
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
AnswerWorks Runtime --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\WexTech\AnswerWorks\Uninst.isu"
Apple Software Update --> MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
Brother HL-5050 --> "C:\Program Files\Brother\BRHL5050\IsUninst.exe" -f"C:\Program Files\Brother\BRHL5050\DeIsL1.isu" -cbruninst.dll
DVDExpress --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Mediamatics\DVDExpress\Uninst.isu" -c"C:\Program Files\Mediamatics\DVDExpress\mydll.dll"
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
Google Photos Screensaver --> MsiExec.exe /X{481E9852-DA0C-403B-ADA4-05D86C8BF9A9}
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Google Updater --> "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
HijackThis 2.0.2 --> "C:\Documents and Settings\Dave\Desktop\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP e-center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\ENGINE\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9DA6B173-2D83-11D4-AF53-0080C7CE18D8}\setup.exe"
HP One-touch Multimedia Keyboard Driver Web Package --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7B23F9FE-C25F-40BF-88B2-5F8E32E8B261}\Setup.exe"
hp pavilion notebook introduction --> C:\WINDOWS\uninst.exe -f"C:\Program Files\hp\hp_pavilion_notebook_introduction\DeIsL1.isu" -c"C:\Program Files\hp\hp_pavilion_notebook_introduction\_ISREG32.DLL"
Intel SpeedStep technology Applet --> C:\WINDOWS\IsUninst.exe -f"C:\WINDOWS\SYSTEM\Intel® SpeedStep™ technology Applet.isu"
J2SE Runtime Environment 5.0 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150030}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
KBD --> C:\HP\KBD\KBD.EXE uninstalled
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
Logitech MouseWare 9.42 .1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5809E7CF-4DCF-11D4-9875-00105ACE7734}\setup.exe" -l0x9 -l0009 UNINSTALL
Logitech User's Guide --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CBE0FCA1-4E95-11D4-9875-00105ACE7734}\Setup.exe" -l0x9 UNINSTALL
Microsoft Base Smart Card Cryptographic Service Provider Package --> "C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office XP Professional --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0050048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Windows Journal Viewer --> MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA7}
Mozilla Firefox (2.0.0.13) --> C:\PROGRA~1\Mozilla Firefox\uninstall\helper.exe
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
One-Touch Buttons --> C:\WINDOWS\UnInst32.exe CP32NOT.UNI
Panda ActiveScan 2.0 --> C:\Program Files\Panda Security\ActiveScan 2.0\as2uninst.exe
PestPatrol Upgrade --> C:\PROGRA~1\PESTPA~1\LOGS\UNWISE.EXE C:\PROGRA~1\PESTPA~1\LOGS\install.log
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Quicken 2002 Deluxe --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\QUICKENW\Uninst.isu" -c"C:\Program Files\QUICKENW\uninst.dll"
QuickLink III --> C:\Program Files\QuickLink III\SETUP.EXE
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
SafeCast Shared Components --> C:\WINDOWS\CDAC13BA.EXE /uninstall
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
TurboTax ItsDeductible 2005 --> MsiExec.exe /X{2E7595EC-4FB1-4E29-93D4-9083C8A9B107}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
VPN Client --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5624C000-B109-11D4-9DB4-00E0290FCAC5}\Setup.exe" -l0x9 VpnUninstall
WexTech AnswerWorks --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122 --> "C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
Windows Presentation Foundation --> MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
WordPerfect Office 2002 --> C:\WINDOWS\Corel\Uninst32.exe
WordPerfect Office 2002 --> C:\WINDOWS\Corel\uninst32.exe
XML Paper Specification Shared Components Pack 1.0 -->


-- Application Event Log -------------------------------------------------------

Event Record #/Type2068 / Warning
Event Submitted/Written: 04/11/2008 00:11:42 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type2063 / Warning
Event Submitted/Written: 04/10/2008 10:14:49 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type2047 / Warning
Event Submitted/Written: 04/08/2008 09:41:21 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type2046 / Error
Event Submitted/Written: 04/08/2008 09:27:53 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application wmplayer.exe, version 11.0.5721.5145, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type2036 / Warning
Event Submitted/Written: 04/08/2008 07:49:21 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type10005 / Error
Event Submitted/Written: 04/11/2008 09:29:51 AM
Event ID/Source: 7016 / Service Control Manager
Event Description:
The BrSplService service has reported an invalid current state 0.

Event Record #/Type9966 / Error
Event Submitted/Written: 04/10/2008 11:35:39 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.

Event Record #/Type9939 / Error
Event Submitted/Written: 04/10/2008 08:00:50 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.100 for the Network Card with network address 00D059255048 has been
denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type9920 / Warning
Event Submitted/Written: 04/09/2008 11:20:52 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type9919 / Error
Event Submitted/Written: 04/09/2008 09:13:34 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.



-- End of Deckard's System Scanner: finished at 2008-04-11 09:30:55 ------------


and finally, kaspersky...

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, April 11, 2008 1:52:30 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 11/04/2008
Kaspersky Anti-Virus database records: 698039
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 45181
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:43:33

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\REPOSITORY\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\config\system.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\software.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\default.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\config\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\config\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\h323log.txt Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SchedLog.Txt Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Dave\ntuser.dat Object is locked skipped
C:\Documents and Settings\Dave\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Dave\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Dave\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Dave\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Dave\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Dave\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Dave\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs\SUPERANTISPYWARE-4-11-2008( 9-13-47 ).LOG Object is locked skipped
C:\System Volume Information\_restore{3FD888D4-A670-4106-B02C-1C3E3D8548DF}\RP330\change.log Object is locked skipped

Scan process completed.


Thanks again for all of your help!

[BHowett]

Hi mccallum79,

Well your logs are looking nice and clean …. Just one thing to fix with HijackThis.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://xscanner.spys...install1322.cab

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.


==================================================


Now I do see that you have a few optional and unnecessary programs, however it’s entirely up you if you need/use them or want to uninstall them.

Logitech and Viewpoint are known to take up a lot of space and resources

Logitech MouseWare 9.42 .1
Logitech User's Guide
Viewpoint Media Player


Now you said you just bought this computer used … there are programs taking up space and resources that I don’t believe you need or use from 2002 - 2005, etc… but again its up to you if you need/use them or want to uninstall them…. Just to name a few

PestPatrol
Quicken 2002 Deluxe
QuickLink III
TurboTax ItsDeductible 2005

==================================================


Because you only have less then 15% free space on your C: drive, and you bought this computer used, I would recommend you do the following:

go to Start > Control Panel > Add/Remove Programs and remove any programs on there you don’t need or use.


Then download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Next defrag your hard drive to help you system run faster.

1. Open My Computer.
2. Right-click the local disk volume that you want to defragment (C:\ drive), and then click Properties.
3. On the Tools tab, click Defragment Now.
4. Click Defragment.


==================================================



After that let us know how your system is running, and if its still running to slow for you, we can send you over to the tech forum and see what they can do.

[mccallum79]

hey there! so, I did everything you suggested and I think the problem has reared its' ugly head. When I went to defrag the hard drive, it said that I only had 6% of my hard drive space available and that it needed at least fifteen percent to run effectively. After I defragged it, it said I only had 7% available and that I needed to delete some stuff. I uninstalled everything you said that I should, but I'm a little worried to erase more because I'm not really sure what is important and what isn't. Any way to tell? I really just use this computer for internet and word processing, so anything fancier than that I really don't need. Thanks again!

[BHowett]

After I defragged it, it said I only had 7% available and that I needed to delete some stuff. I uninstalled everything you said that I should, but I'm a little worried to erase more because I'm not really sure what is important and what isn't. Any way to tell?

Hello again,

Well it’s pretty safe to take out most of what’s in the add & remove programs if you don’t use it…. Some things you would want to keep are things like any security updates, your latest Java update, Microsoft word etc.. It’s nearly imposable for me to know what you do or do not use. If you would like, we can get an uninstall list and I could tell you everything I would take out…however it would really be up to you to make the choice because you know what you use or don’t use.

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.


Also keep in mind that files and folder take up space, just to name the most popular people typically save things to:

My Documents
My Pictures
My music
My Downloads

You might want to go through them and clean out what you don’t need… music and picture downloads take up a lot of space. If you have a lot on there that you want to keep, you might consider investing in an external hard drive to move everything to so you can free up the space on your C: Drive.


Just let me know what you want to do I will help the best I can…. Or maybe you can start a topic in the tech forum and see if they have and good ideas.

[mccallum79]

Hello!
Yep, I thought about the external hard drive thing and I think I will need to do that. My hard drive only has 10gb, so I think it will be a constant struggle to keep enough memory free. Here is the uninstall list, so we can take care of as much as possible, then maybe I can ask the tech forum guys about any other steps to take. Thank you so much for all of your help and patience, it is greatly appreciated.

Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
AnswerWorks Runtime
AVG 7.5
AVG Anti-Spyware 7.5
Brother HL-5050
DVDExpress
EPSON Printer Software
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP e-center
HP One-touch Multimedia Keyboard Driver Web Package
hp pavilion notebook introduction
Intel SpeedStep technology Applet
J2SE Runtime Environment 5.0 Update 3
Java™ 6 Update 5
KBD
LiveReg (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Mozilla Firefox (2.0.0.13)
MSXML 6.0 Parser (KB933579)
One-Touch Buttons
PestPatrol Upgrade
PS2
RealPlayer
SafeCast Shared Components
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
TurboTax ItsDeductible 2005
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB943729)
VPN Client
WexTech AnswerWorks
Windows Genuine Advantage v1.3.0254.0
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WordPerfect Office 2002
WordPerfect Office 2002

[BHowett]

Ok here is what I would remove from your uninstall list to make a little room… Now remember I have no Idea what you use or don’t use, so its entirely up to you if you want to uninstall the following programs.

go to Start > Control Panel > Add/Remove Programs and remove the following if you choose to.



AnswerWorks Runtime
AnswerWorks® is a cross-lingual question-answering engine that allows companies to add an easy-to-use natural-language interface to Help systems and web-based knowledge repositories. Uninstall if you don’t use it.

AVG Anti-Spyware 7.5
Is a 30 day trial Antivirus program commonly used on forms like this one, you can uninstall it.

Brother HL-5050
The HL-5050 is an expandable personal printer. Uninstall if its not you printer.

DVDExpress
Is used to copy your DVD movie to DVD R/RW easily or shareware, so you can uninstall it if you don't use it.

EPSON Printer Software
Epson is a printer, so uninstall if it is not your printer.


J2SE Runtime Environment 5.0 Update 3
old java update you can delete it

LiveReg (Symantec Corporation)
Belongs to Norton programs -- Antivirus, Systemworks, Personal Firewall, 360, etc. LiveReg and Live Update are required for those programs. I don’t see you using any of those do you can uninstall it.


Mozilla Firefox (2.0.0.13)
Is a web browser… I didn’t see this running in you HijackThis log so if you don’t use it you can uninstall it.


PestPatrol Upgrade
Pest Patrol by Computer Associates International is a spyware program. If you don’t use it or didn’t buy it, you can uninstall it


SafeCast Shared Components
This Add or Remove Programs entry corresponds to a program that is either malware, installs malware, or is bundled with malware. Uninstall this one.


SUPERAntiSpyware Free Edition
Is a program commonly used on forms like this one, you can uninstall it.


TurboTax ItsDeductible 2005
Tax software from 2005 you can uninstall it.


WexTech AnswerWorks
AnswerWorks® is a cross-lingual question-answering engine that allows companies to add an easy-to-use natural-language interface to Help systems and web-based knowledge repositories. Uninstall if you don’t use it.



Let me know if you have any other questions, and how everything’s running.

[mccallum79]

hello! well, I uninstalled all of those programs, but my percentage of free harddrive space didnt go up at all. I think my only recourse is to transfer all of my pics onto an external hard drive. Do you think I should bother talking to someone in the tech forum, or would I just be wasting their time? Thank you so much for all of your help, I really appreciate it. It's good to know that my computer is as squeky clean as it can be...

[BHowett]

hello! well, I uninstalled all of those programs, but my percentage of free harddrive space didnt go up at all. I think my only recourse is to transfer all of my pics onto an external hard drive. Do you think I should bother talking to someone in the tech forum, or would I just be wasting their time? Thank you so much for all of your help, I really appreciate it. It's good to know that my computer is as squeky clean as it can be...

Hi mccallum79,

Your welcome…. As far as asking the tech’s I would recommend waiting until you clear up the hard drive a bit. After that if it’s still running to slow for you, feel free to see if they have any tips or tricks to help you speed it up .


This is my standard post for when you are clear - which you now are - or seem to be. Please advise me of any questions or problems you still have.

I know you already have some of the programs like Antivirus, or 3rd party firewall, but I still like to share the information incase you ever need it, or want to change them.


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1.) Watch what you download!
Many freeware programs, and P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself. If you insist on using a P2P program, please read This Article written by Mike Healan of Spywareinfo.com fame. It is an updated and comprehensive article that gives in-depth detail about which P2P programs are "safe" to use.

2.) Go to Intenet Explorer > Tools > Windows Update > Product Updates, and install ALL High-Priority Security Updates listed. If you're running Windows XP, that of course includes the Service Pack 2! If you suspect your computer is infected with Malware of any type, we advise you to not install SP2 if you don't already have it. You can post a HijackThis log on our Forums to get free Expert help cleaning your machine. Once you are sure you have a clean system, it is highly recommended to install SP2 to help prevent against future infections.

It's important to always keep current with the latest security fixes from Microsoft.
Install those patches for Internet Explorer, and make sure your installation of Java VM is up-to-date. There are some well known security bugs with Microsoft Java VM which are exploited regularly by browser hijackers.

3.) Open Intenet Explorer and go to Internet Options > Security > Internet, then press "Default Level", then OK. Now press "Custom Level." In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".

Now you will be asked whether you want ActiveX objects to be executed and whether you want software to be installed.
Sites that you know for sure are above suspicion can be moved to the Trusted Zone in Internet Option > Security.

So why is ActiveX so dangerous that you have to increase the security for it?
When your browser runs an activex control, it is running an executable program. It's no different from doubleclicking an exe file on your hard drive.
Would you run just any random file downloaded off a web site without knowing what it is and what it does?

4.) Install Javacool's SpywareBlaster

It will protect you from most spy/foistware in it's database by blocking installation of their ActiveX objects.

Download and install, download the latest updates, and you'll see a list of all spyware programs covered by the program (NOTE: this is NOT spyware found on your computer) Press "Enable All Protection", and you're done.
The spyware that you told Spywareblaster to set the "kill bit" for won't be a hazard to you any longer. Although it won't protect you from every form of spyware known to man, it is a very potent extra layer of protection.
Don't forget to check for updates every week or so.

5.) Let's also not forget that Spybot Search & Destroy has the Immunize feature which works roughly the same way. Another feature within Spybot is the TeaTimer option. This option immediately detects known malicious processes wanting to start and terminates them. TeaTimer also detects when something wants to change some critical registry keys and gives you an option to allow them or not.

6.) Microsoft now offers their own free malicious software blocking tool. Windows Defender improves Internet browsing safety by guarding over fifty (50) ways spyware can enter your PC.

7.) Another excellent program by Javacool we recommend is SpywareGuard.
It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

8.) IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Another good hosts program is mvpshosts. This little program packs a powerful punch as it block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial.

*It is important to note that all of the above programs/files can be run simultaneously on your system. They will work together in layers, so to speak, to help protect your computer. However, the following suggestions are designed to only run one of each. It is not a good idea to run more than one firewall, and one anti-virus program. Running more than one of these at a time can cause system crashes, high system usage and/or conflicts with each other.*

9.) It is critical that you use a firewall to protect your computer from hackers. We don't recommend the firewall that comes built in to Windows. It doesn't block everything that may try to get in, and the entire firewall is written to the registry. As various kinds of malware hack the Registry in order to disable the Windows firewall, it's far preferable to install one of the excellent third party solutions. Three good ones that are freeware to boot are ZoneAlarm, Kerio and Sygate

10.) An Anti-Virus product is a necessity. There are many excellent programs that you can purchase. However, we choose to advocate the use of free programs whenever possible. Some very good and easy-to-use free A/V programs are AVG, Avast, and AntiVir. It's a good idea to set these to receive automatic updates so you are always as fully protected as possible from the newest virus threats.
NOTE: DO NOT install more than one anti-virus program. They will conflict, and provide less protection, not more.

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.


Follow this list and your potential for being infected again will reduce dramatically.


Thanks for letting us help you!

[BHowett]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.