Thanks for your help.
AOL or Outlook can't access server
Started by
WFFL
, Apr 25 2005 10:48 AM
#1
Posted 25 April 2005 - 10:48 AM
Thanks for your help.
#2
Posted 25 April 2005 - 10:53 AM
sounds like a bad lsp....I am pretty certain that AOL introduces one into the ip stack...removing Bearshare may have killed it....
windows xp sp1 or sp2?
windows xp sp1 or sp2?
#3
Posted 25 April 2005 - 11:06 AM
Thanks for the reply.
Windows XP Pro sp2
This is a problem with both AOL & Outlook.
Windows XP Pro sp2
This is a problem with both AOL & Outlook.
#4
Posted 25 April 2005 - 11:09 AM
try this:
start > run
netsh winsock reset
enter
start > run
netsh winsock reset
enter
#5
Posted 25 April 2005 - 11:21 AM
Thanks. I'll give a shot as soon as I get home from work.
#6
Posted 25 April 2005 - 11:26 AM
if that does not work (and quite honestly, it is a longshot since unless there is more going wrong then just the two you mentioned), please visit the malware forum in my singature and follow the instructions at the top.
If that fails, please return here and we'll take another look ([bleep] AOL and their proprietary data communication schemes!!!)
If that fails, please return here and we'll take another look ([bleep] AOL and their proprietary data communication schemes!!!)
#7
Posted 25 April 2005 - 08:04 PM
Been able to do the adware & virus thing. However there was not any change. However, on all my computers AOL, AIM & Outlook would not work. I was able to get AIM to work by running their utility to reconfigure AIM. I noticed when I ran this, it changed the port to 21. This worked on all computers. I cannot however get AOL to log on, nor can I get Outlook to connect to server.
#8
Posted 25 April 2005 - 08:11 PM
Open outlook...
Tools > Accounts > view or change
select account
choose change
choose more settings
advanced tab
what are the ports there....defaults should be
110
25
Tools > Accounts > view or change
select account
choose change
choose more settings
advanced tab
what are the ports there....defaults should be
110
25
#9
Posted 25 April 2005 - 08:37 PM
Yes they are!
I also ran LSPFIX and these are the dll files:
mswsock.dll
winrnr.dll
nwprovau.dll
rsvpsp.dll
Also ran the winsockxpfix as well.
Hope that helps.
I also ran LSPFIX and these are the dll files:
mswsock.dll
winrnr.dll
nwprovau.dll
rsvpsp.dll
Also ran the winsockxpfix as well.
Hope that helps.
Edited by WFFL, 25 April 2005 - 08:53 PM.
#10
Posted 26 April 2005 - 05:30 PM
Any other suggestions? I'm pretty much stuck right now. I tried to fool with the settings in Outlook, but nothing worked. Any he lp would be appreciated.
Edited by WFFL, 26 April 2005 - 05:30 PM.
#11
Posted 26 April 2005 - 06:06 PM
Did you try uninstalling then reinstalling AOL?
As for outlook, I was incorrect, AOL is not using 587 as its outgoing mail server port (under advanced)
As for outlook, I was incorrect, AOL is not using 587 as its outgoing mail server port (under advanced)
#12
Posted 27 April 2005 - 03:05 PM
Yes I did reinstall AOL, however I'm not convinced it has anything to do with Outlook. I am still unable to connect with AOL and cannot access my email through Outlook. There must be a connected reason why both applications don't work properly. As I previously mentioned, when I ran AIM to find the proper port, it runs their own utility and found port 21, and since hten Aim has worked. I had to do this on each computer however. Hope you can help me.
#13
Posted 27 April 2005 - 03:59 PM
#14
Posted 27 April 2005 - 06:00 PM
Yes I did. Oddly enough when I came home from work tonight I noticed mail in my outlook. Tried to log onto to AOL and that worked as well. So something I did last night took care of the problem or something else happened. Regardless, I'm good to go, I only wish I could tell you exactly what it was that worked. In any event, thanks a lot for your help. I'm sure one of the things I did from this board took care of the problem.
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