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Help with trojandownloader.xs. . PLEASE! [CLOSED]


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#1
yede

yede

    New Member

  • Member
  • Pip
  • 1 posts
Hello.

I'm brand spankin' new to this but I've got an issue I can't handle myself.

I keep getting pop-ups in my icon bar and on my screen telling me i have a trojandownloader.xs and need to remove it. I have run spybot s&d a number of times with no result.

I attached a screenshot of one of the popups I keep getting.

please help! I work from home so really need my computer working properly.

THANKS!

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#2
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
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Welcome to GTG.

Please read this topic and post your HijackThis log here when ready.

Go to http://www.bleepingc...to-use-combofix and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.
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#3
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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