need help so far no one can solve it
Posted 10 April 2008 - 08:48 PM
Posted 12 April 2008 - 12:15 PM
If you are on a wireless print server, I would try and install the drivers on both computers and make sure that the install is made to be a network printer.
Posted 12 April 2008 - 01:05 PM
Can you give some more details about your environment - i.e. make/model of PC, printer. How is the printer connected to your PC or network? Are you running any anti-virus and/or firewall software. I ONLY ask this because I've seen such software BLOCK essential ports for network printing (i.e. NOT a MALWARE concern - but rather a connectivity question).
What about shares? If that printer is attached to a local PC, has it been shared? If so, what are the Share permissions?
A better description of your environment would allow me and others here to provide more useful advice.
Posted 12 April 2008 - 03:41 PM
Pendium D cpu 2.80ghz 1 gb or ram 150 gig hard drive.. The printer is the lexmark z611 and is attached to the xp system via usb. It has and will always work through xp but like i said when i tell the vista laptop to print it sees the printer and even says it sent the print job but nothing happens. Yes i have the printer shared with the default permissions meaning i right clicked on the printer and said share. I have avast 4.8 home edition. spyware guard is running and windows firewall is on. Any more info i will gladly supply. Thank you.
Posted 22 April 2008 - 12:20 AM
1. On the taskbar, click Start, and then click Run.
2. Enter the following:
net stop spooler (and hit enter)
3. Delete all files in the following folder:
4. Once the spool files are deleted, start the spooler again:
net start spooler
Once we have the print queue clear we will reset the printer connection
Edited by peterm, 22 April 2008 - 12:25 AM.
Posted 23 April 2008 - 12:28 AM
went to c:/windows/system32/spool/printers
it was empty.
then i started the process back up.
will check in morning to see if works and will reply back.
Posted 24 April 2008 - 03:48 PM
Posted 24 April 2008 - 04:50 PM
If not unplug the printer from the power supply for 10 min to make sure it has flushed everything.
Lets add a copy of the printer and see if it works. I want you to add it this way please
Go to printers - Add Printer.
ChooseAdd a local printer. Click on Create a new port. The default in the drop down box is Local Port. Do not change that. Click Next.
A dialogue box will appear asking for you to enter a port name. Type in the \\computer name\printer name ie. My computer's name is basement and the printer name is EpsonSty so I typed in \\basement\epsonsty
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users