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Restating your computer is required


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#1
alcey22

alcey22

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Whenever I turn on my computer or restart and everything is loaded I get a message box that says Restarting your computer is required. The computer must be restarted before updating can continue. Do you want to restart now? I have not updated or downloaded anything on my computer. I have pressed no everytime but finally I decided to just press yes to see what would happen. My computer did restart but the same message still continues to come up after restarting. Everything else seems to running fine. Thanks.
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#2
The Admiral

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Can you tell us the exact error message, and a screenshot if you can get one? We need to know what is in the box, as well as what is in the title bar (up at the very top of the box).
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#3
alcey22

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I tried to upload a picture of the screen but the file was too big. If you have a different email address I could try sending it to I could try that otherwise I will just try to explain it better.

In the blue title box it says: Restarting your computer is required

Then in the box itself it states: The computer must be restarted before updating can continue.
Would you like to restart now?

Then you can either click on Yes or No

I hope this helps.
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#4
Ztruker

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Try uninstalling and reinstalling Adobe Acrobat, see if that fixes it.
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#5
alcey22

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Yes that worked!! Thank you so much.
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#6
The Admiral

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Z, that was awesome! What tipped you off?
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#7
Ztruker

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I did a google search on computer must be restarted before updating can continue, first link had that suggestion.
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