[Morgane]

Hello,

Could anyone please help me with the problem I'm having at the moment. Explorer.exe keeps shutting down on me for no apparent reason and then slows down the PC (which was running ok until then). I am also getting these "tracer effects" when I move a window or when I switch from one program to the next bits of both show at the same time.

I did lots of AV and spyware scnas and the only thing SpyBot found was:

Win32.Autorun.aiv with 2 registry keys:
(SB1$BB1CF91) Settings HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Pml Driver HPZ12
(SB1$9DA3CD65) Settings HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Pml Driver HPZ12

which looks to me to be related to my HP AIO printer.

Not sure this is related but I sometimes run Channel 4 on demand, which uses Kservice (Kontiki), when I don't run this program I disable Kservice in Services and block the Delivery agent in my firewall, as this prevent my PC from slowing down considerably.

Could my problem be related to the fact that I only have 380 RAM left, if so could anyone direct me towards a site which explains how to change/upgrade RAM (preferably in duh-duh language with lots of pictures, as I've never done this before )

Many thanks.

Morgane