Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Urgent help, explorer.exe error

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts
I hope I am posting this in the right section:

Last week I was getting an error where

browsseui.dll was corrupt. no icons would show up
on the desktop and i could not get to my files (explorer) or folders. i could access the task manager

i copied a new browseseui.dll file to the folder
c:\windows\system32 and it fixed the problem, though
every day it would reappear.

virus scan and defender found no viruses

today i got the same problem but also the
explorer.exe 0xc0000005 error

again no desktop icons and unable to get to files or folders-- even when i replaced the browseui.dll file

have searched around but not finding a solution....

i already tried a system restore to a couple weeks ago
and no change.

suggestions appreciated....

though remember i do not have a way to find or get to a file i may download. unless someone can tell me how to do that as well.

this is a business computer with many files i need to access and/or copy off so any help would be greatly

  • 0




    Trusted Tech

  • Banned
  • PipPipPipPipPip
  • 2,663 posts
Welcome to Geeks2Go

Assuming you've got SP2 installed, try this official Microsoft patch which addresses that problem:

Download the file using a working computer with internet-access, put it on a floppy (yes it does fit on a floppy)

If the 'broken' computer won't boot into Windows, try booting into Safe Mode by tapping F8 as soon as the PC is turned on, then choose "Safe Mode" from the menu. You might even try "Last known good configuration" instead. Worth a try. Try them both if need be (remember to tap F8 when you restart to try another startup option). When Windows is running in whatever mode possible, run the patch file off the floppy by double-clicking it. When patched, remove floppy and reboot.

Edited by pip22, 18 April 2008 - 08:53 AM.

  • 0



    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Thank you for the suggestion.

I do not know if sp2 is installed. Is there a way to tell?

I did the patch and it and it did not help solve the problem.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP