[Sprite21]

Please help. I was working on my laptop when everything froze. I just shut it off by the button but when I restarted it I got a black screen....nothing else, no white arrow nothing. I don't know what's wrong or how to fix it

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do you get a memory count, drive identification or System Maker spalsh screen before the black screen?

Tapping f8 as your harddrive spins up...does a boot menu appear?

[gerryf]

do you get a memory count, drive identification or System Maker spalsh screen before the black screen?

Tapping f8 as your harddrive spins up...does a boot menu appear?

[Sprite21]

I get nothing. I can hear everything starteing up as usual but the screen remains black. No options at all. F8 doesn't give me anything either. Still all black.

[gerryf]

do you have a fn key? try typing fn-f7 to switch monitors from internal lcd to external

try hooking up to external monitor

[Sprite21]

No fn key. It's a compaq presario 1200 laptop. Any other suggestions, please?

[gerryf]

first thing to check is willit work with an external monitor...is this an lcd problem or windows problem...the lack of memory count up says lcd, so lets check it with an external monitor

[Sprite21]

Ok...I've hooked up to an external monitor and still have the same problem...nothing on the screen....just black. What next?

[MR0624]

Were you working in registry?

[Sprite21]

what is registry? Sorry, I'm not familiar with some areas with computers

[MR0624]

I'm no registry wizard but it's sort of like all of the instructions the computer follows.

MR0624

[Sprite21]

I didn't touch the registry. I was just doing the usual stuff...checking email, looking up info, talking to family......that kind of thing when it just froze and hasn't worked since I shut it off.