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Awfully slow computer. Don't know what is wrong. [CLOSED]


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#1
mambo621

mambo621

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I recently received this computer from family and it is just plain slow. It probaly takes 10 minutes from the moment it is on to opening an IE window. I downloaded AVG and a few anti-spyware programs. Please take a look at my HJT log

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:07:20 PM, on 4/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Mort\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n...mp;bm=ho_search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost;
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 2.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: .NET Framework Service (.NET Connection Service) - - (no file)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 10129 bytes
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#2
BHowett

BHowett

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Hi Mambo621,

I see a few things we can do to try to speed things up, but I donít really see anything to bad. However lets take a closer look at a few things.


Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
===============================================

Deckard's System Scanner

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.
===============================================

Needed in your next reply:

Malwarebytes results

Deckard's System Scanner main.txt and extra.txt

Also I see some leftoverís still in your start up from McAfee, do you still use it?
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#3
mambo621

mambo621

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Thank you for your reply. When I tried installing the first one, it gave me an error in installation. It said
" C:/program files/malwarebytes' Anti-malware/mbamext.dll
Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x5"
Then gave the options to Abort, Retry, or Ignore.

I attatched the contents of main and extra

And no I do not use Mcafee at all.

Attached Files


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#4
BHowett

BHowett

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Hi mambo621,


Please try to install and run Malwarebytes' Anti-Malware again, if you receive the same error please select retry when it gives you the options .

And for the Deckard's System Scanner main.txt and extra.txt, please copy and paste them directly into your reply. Do not attach them; it makes it much more difficult for us to read through :) .

Thanks,
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#5
mambo621

mambo621

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I received the same error as before.

Sorry about that :)

MAIN-

Deckard's System Scanner v20071014.68
Run by Mort on 2008-04-27 11:16:37
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
63: 2008-04-27 16:17:30 UTC - RP1823 - Deckard's System Scanner Restore Point
62: 2008-04-27 15:50:27 UTC - RP1822 - System Checkpoint
61: 2008-04-23 02:30:14 UTC - RP1821 - Installed AVG 7.5
60: 2008-04-23 02:13:06 UTC - RP1820 - Installed Compact Wireless-G USB Adapter
59: 2008-04-23 01:49:02 UTC - RP1819 - Removed Verizon Online Control Pad


-- First Restore Point --
1: 2008-02-19 13:40:59 UTC - RP1761 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 89% (more than 75%).
Total Physical Memory: 127 MiB (512 MiB recommended).


-- HijackThis (run as Mort.exe) ------------------------------------------------

logfile has no content; running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-04-27 11:22:35
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\Program Files\Common Files\aol\ACS\acsd.exe
C:\Program Files\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\SYSTEM32\cisvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\SYSTEM32\hkcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Verizon Online\SupportCenter\SmartBridge\MotiveSB.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Verizon Online\Visual IP InSight\ipmon32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\SYSTEM32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
C:\WINDOWS\SYSTEM32\CIDAEMON.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\Bin\hposts07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\Bin\hpofxm07.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Mort\Desktop\mbam-setup.exe
C:\Documents and Settings\Mort\Local Settings\Temp\Stp6_TMP.EXE
C:\DOCUME~1\Mort\LOCALS~1\Temp\is-F4G9E.tmp\Stp6_TMP.tmp
C:\Documents and Settings\Mort\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n...mp;bm=ho_search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn...st/srchcust.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 2.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} () - http://codecs.micros...386/wmv9dmo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\aol\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe


--
End of file - 11253 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
R3 GTNDIS5 (GTNDIS5 NDIS Protocol Driver) - c:\windows\system32\gtndis5.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S2 .NET Connection Service (.NET Framework Service) -


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-27 11:22:02 490 --a------ C:\WINDOWS\Tasks\McAfee.com Update Check (MICHELE-Mort).job
2008-04-27 11:21:03 496 --a------ C:\WINDOWS\Tasks\McAfee.com Update Check (MICHELE-Harriet).job
2008-04-27 11:19:43 492 --a------ C:\WINDOWS\Tasks\McAfee.com Update Check (D5BS4S21-Owner).job
2008-04-14 02:58:00 258 --a------ C:\WINDOWS\Tasks\Disk Cleanup.job
2003-06-07 08:24:33 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-03-27 and 2008-04-27 -----------------------------

2008-04-27 11:12:05 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-27 11:12:03 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-04-22 23:30:55 0 dr-h----- C:\$VAULT$.AVG
2008-04-22 21:34:39 0 d-------- C:\Documents and Settings\Mort\Application Data\AVG7
2008-04-22 21:32:55 0 d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2008-04-22 21:30:24 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-04-22 21:30:24 0 d-------- C:\Documents and Settings\All Users\Application Data\avg7
2008-04-22 21:13:23 2048 --a------ C:\WINDOWS\system32\rt73.bin
2008-04-22 21:13:22 94208 --a------ C:\WINDOWS\system32\GTW32N50.dll
2008-04-22 21:13:22 15872 --a------ C:\WINDOWS\system32\GTNDIS5.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>
2008-04-22 21:13:09 32768 --a------ C:\WINDOWS\system32\GTGina.dll <Not Verified; Gemtek; GTGina Dynamic Link Library>
2008-04-22 21:13:08 2048 --a------ C:\WINDOWS\system32\drivers\rt73.bin
2008-04-22 21:12:39 0 d-------- C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor
2008-04-13 10:26:59 0 dr-h----- C:\Documents and Settings\Mort\Recent


-- Find3M Report ---------------------------------------------------------------

2008-04-22 21:13:06 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-22 20:54:38 0 d-------- C:\Documents and Settings\Mort\Application Data\MSNInstaller
2008-04-22 20:51:09 0 d-------- C:\Program Files\Design Science
2008-04-18 10:26:11 0 d-------- C:\Documents and Settings\Mort\Application Data\MSN6
2008-04-14 15:33:54 0 d-------- C:\Program Files\Microsoft AntiSpyware
2008-03-24 15:55:26 0 d-------- C:\Program Files\Lavasoft
2008-03-24 15:51:58 0 d-------- C:\Program Files\Common Files
2008-03-24 15:51:58 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-14 14:13:02 0 d-------- C:\Documents and Settings\Mort\Application Data\RegistrySmart
2008-03-02 10:25:48 0 d-------- C:\Program Files\Google


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [01/13/2003 02:07 PM]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [01/13/2003 01:53 PM]
"MCAgentExe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [09/06/2002 06:15 PM]
"MCUpdateExe"="C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" [09/04/2002 09:28 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [08/25/2003 12:42 PM]
"Motive SmartBridge"="C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe" [05/18/2002 12:04 PM]
"IPInSightLAN 01"="C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" [03/18/2002 05:34 AM]
"IPInSightMonitor 01"="C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe" [03/18/2002 05:34 AM]
"gcasServ"="C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" [06/24/2005 02:24 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [04/22/2008 09:31 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [01/19/2007 12:54 PM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 02:56 AM]

C:\Documents and Settings\Mort\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [8/25/2003 12:39:38 PM]
DESKTOP.INI [9/3/2002 9:00:00 AM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [5/7/2003 7:36:30 AM]
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [3/2/2008 10:24:20 AM]
HPAiODevice(hp officejet 7100 series) - 2.lnk - C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe [11/23/2002 3:55:48 PM]
Verizon Online Support Center.lnk - C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe [2/27/2004 4:20:10 PM]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

*Newly Created Service* - GTNDIS5



-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8032 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-04-27 11:25:08 ------------

extra-


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.20GHz
Percentage of Memory in Use: 83%
Physical Memory (total/avail): 126.48 MiB / 21.32 MiB
Pagefile Memory (total/avail): 435.22 MiB / 52.54 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1933.17 MiB

C: is Fixed (NTFS) - 27.92 GiB total, 18.99 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - WDC WD300EB-75CPF0 - 27.95 GiB - 2 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 27.92 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: AVG 7.5.524 v7.5.524 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Disabled:AOL Instant Messenger"
"C:\\Program Files\\MSN\\MSNCoreFiles\\msn.exe"="C:\\Program Files\\MSN\\MSNCoreFiles\\msn.exe:*:Disabled:msn"
"C:\\Program Files\\Microsoft Games\\Halo Trial\\halo.exe"="C:\\Program Files\\Microsoft Games\\Halo Trial\\halo.exe:*:Enabled:Halo"
"C:\\Program Files\\Microsoft Games\\Age of Mythology\\aom.exe"="C:\\Program Files\\Microsoft Games\\Age of Mythology\\aom.exe:*:Enabled:Age of Mythology"
"C:\\Program Files\\GameSpy Arcade\\Aphex.exe"="C:\\Program Files\\GameSpy Arcade\\Aphex.exe:*:Enabled:GameSpy Arcade"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Mort\Application Data
CLASSPATH="C\QTJava.zip"
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MICHELE
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Mort
LOGONSERVER=\\MICHELE
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0204
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA="C\QTJava.zip"
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Mort\LOCALS~1\Temp
TMP=C:\DOCUME~1\Mort\LOCALS~1\Temp
USERDOMAIN=MICHELE
USERNAME=Mort
USERPROFILE=C:\Documents and Settings\Mort
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Mort (admin)
Harriet (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\PROGRA~1\VERIZO~1\SUPPOR~1\Uninstall.exe Verizon
--> C:\Program Files\InstallShield Installation Information\{25EF00A0-F17B-11D6-88EA-000476CD2443}Verizon Online\setup.exe Verizon Online UNINSTALL
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> MsiExec.exe /X{EE43210C-266E-4101-8FBC-04378D5E9D42}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45893FEB-30FD-4034-8661-3BA4238FE67A}\SETUP.EXE" -l0x9 -uninst -y -a -f"b2003ce.isu"
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
America Online (Choose which version to remove) --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AOL Coach Version 1.0(Build:20030807.3) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Britannica Ready Reference --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45893FEB-30FD-4034-8661-3BA4238FE67A}\SETUP.EXE" -l0x9 -uninst
Broadcom Advanced Control Suite --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{468190DA-FB4C-45BA-8E40-4B165FF1A939} /l1033
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Compact Wireless-G USB Adapter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F855C3AE-992D-4B84-A09D-07103CDCDAC2}\setup.exe" -l0x9
Conexant SmartHSFi V92 56K DF PCI Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2702\HXFSETUP.EXE -U -IDel8d8xk.INF
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Google Earth --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Updater --> "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2 --> "C:\Documents and Settings\Mort\Desktop\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hoyle Casino 4 --> C:\WINDOWS\IsUninst.exe -fC:\SIERRA\CASINO4\Uninst.isu
hp instant support --> C:\PROGRA~1\HEWLET~1\AiO\HPis\Uninstall.exe CeS
hp officejet 7100 series - 2 --> C:\WINDOWS\System32\hpocon09.exe /u 1091841373 /d "hp officejet 7100 series"
HP Photo Printing Software --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Hewlett-Packard\Photo Printing\Uninstall.isu" -c"C:\Program Files\Hewlett-Packard\Photo Printing\hpiunPC.dll
Intel® Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
MathPlayer --> C:\Program Files\Design Science\MathPlayer\Setup.exe -u
McAfee.com SecurityCenter --> c:\PROGRA~1\mcafee.com\shared\mghtml.exe mcp://c:\PROGRA~1\mcafee.com\agent\uninst\screm.ui::uninstall.htm
Microsoft AntiSpyware --> MsiExec.exe /I{536F7C74-844B-4683-B0C5-EA39E19A6FE3}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office Basic Edition 2003 --> MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Excel Viewer 2003 --> MsiExec.exe /I{90840409-6000-11D3-8CFE-0150048383C9}
Microsoft Office PowerPoint Viewer 2003 --> MsiExec.exe /X{90AF0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Word Viewer 2003 --> MsiExec.exe /I{90850409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSN Gaming Zone --> C:\PROGRA~1\MSNGAM~1\zsetup.exe /Uninstall
MSN Toolbar --> C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\mtbs.exe c
MSXML4 Parser --> MsiExec.exe /I{01501EBA-EC35-4F9F-8889-3BE346E5DA13}
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Verizon Online Support Center --> C:\WINDOWS\Motive\Verizon\MCCUninst.exe
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Viewpoint Toolbar --> C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\Uninstaller.exe /u /k /url "http://www.viewpoint...completed.html"
Visual IP InSight(Verizon Online) --> C:\Program Files\InstallShield Installation Information\{25EF00A0-F17B-11D6-88EA-000476CD2443}Verizon Online\setup.exe Verizon Online UNINSTALL
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WordPerfect Office 2002 --> C:\WINDOWS\Corel\uninst32.exe
WordPerfect Office 2002 --> C:\WINDOWS\Corel\Uninst32.exe
Yahoo! Toolbar --> rundll32.exe C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\YCOMP5~1.DLL,DllCommand ui


-- Application Event Log -------------------------------------------------------

Event Record #/Type11174 / Success
Event Submitted/Written: 04/18/2008 10:27:14 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type11161 / Success
Event Submitted/Written: 04/15/2008 10:34:25 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type11159 / Error
Event Submitted/Written: 04/14/2008 03:40:12 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type10971 / Error
Event Submitted/Written: 04/10/2008 10:37:25 AM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application msn.exe, version 9.50.39.1900, faulting module flash9c.ocx, version 9.0.45.0, fault address 0x0018ac1a.
Processing media-specific event for [msn.exe!ws!]

Event Record #/Type10968 / Success
Event Submitted/Written: 04/10/2008 10:16:47 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type18973 / Warning
Event Submitted/Written: 04/27/2008 10:29:19 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0016B65094D7. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type18969 / Warning
Event Submitted/Written: 04/27/2008 10:28:43 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0016B65094D7. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type18964 / Warning
Event Submitted/Written: 04/27/2008 10:21:19 AM
Event ID/Source: 1005 / Dhcp
Event Description:
Your computer has detected that the IP address 192.168.1.4 for the Network Card
with network address 0016B65094D7 is already in use on the network.
Your computer will automatically attempt to obtain a different address.

Event Record #/Type18963 / Warning
Event Submitted/Written: 04/27/2008 10:21:19 AM
Event ID/Source: 1005 / Dhcp
Event Description:
Your computer has detected that the IP address 192.168.1.4 for the Network Card
with network address 0016B65094D7 is already in use on the network.
Your computer will automatically attempt to obtain a different address.

Event Record #/Type18961 / Error
Event Submitted/Written: 04/27/2008 10:21:11 AM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.



-- End of Deckard's System Scanner: finished at 2008-04-27 11:25:08 ------------
  • 0

#6
BHowett

BHowett

    OT Moderator

  • Moderator
  • 4,642 posts
Hi Mambo621,

I donít see anything malicious in your logs, so Lets see what we can clean up and then we will get an online scan.


Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. For this reason it cannot be run from a Zip file, Temporary folders, desktop etcÖ because the backups will most likely be deleted. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

  • Please go to Start > My Computer > C:\
  • right-click and select New > Folder then name the folder 'HJT'.
  • Copy and paste HijackThis.exe to the new folder.


===============================================

I see that Viewpoint Tool Bar is installed. Most Viewpoint components are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). I recommend you uninstall it to free up some resources.


Also we will clean up McAfee and AOL if you donít use it. Because its entirely up to you if you want to uninstall Viewpoint, and AOL I will list them as <== Optional



Fix with HijackThis


(You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.)

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll <== Optional
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll <== Optional
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe <== Optional
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Now close all windows other than HiJackThis (especially Internet Explorer!), then click Fix Checked. Close HiJackThis. Reboot into safe mode..(Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.)

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

McAfee.com
Viewpoint<== Optional
America Online 9.0<== Optional


Please note any other programs that you dont recognize in that list in your next response

Using Windows Explorer (to get there right-click your Start button and go to "My Computer", or Hold down the Windows Key + E ), please delete these folders (if present):

C:\Program Files\McAfee.com
C:\Program Files\Viewpoint <== Optional
C:\Program Files\America Online 9.0 <== Optional


After that, Reboot, and post a new HijackThis log here in your reply.

===============================================

ATF Cleaner

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

===============================================


Kaspersky WebScanner
Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

===============================================




Needed in your next reply:

Kaspersky WebScanner results

New HijackThis log

And let me know how things are running. :)
  • 0

#7
mambo621

mambo621

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Thanks for the reply. Heres both logs.
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, April 30, 2008 6:19:42 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 29/04/2008
Kaspersky Anti-Virus database records: 731993
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 45300
Number of viruses found: 1
Number of infected objects: 5
Number of suspicious objects: 0
Duration of the scan process: 02:03:24

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3f65e36b1fd7b72b082bf688663cf5d3_1dce0e75-1303-433a-bfc1-6b582bd25551 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Visual Networks\Verizon_VOL\Certificates.txt Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mort\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Mort\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Mort\Application Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Mort\Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Mort\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Mort\Desktop\setupxv.exe/RegistrySmart/RegistrySmart.exe Infected: not-a-virus:FraudTool.Win32.RegistrySmart.a skipped
C:\Documents and Settings\Mort\Desktop\setupxv.exe 7-Zip: infected - 1 skipped
C:\Documents and Settings\Mort\Desktop\setupxv.exe UPX: infected - 1 skipped
C:\Documents and Settings\Mort\Desktop\setupxv.exe PE_Patch.UPX: infected - 1 skipped
C:\Documents and Settings\Mort\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\History\History.IE5\MSHist012008042920080430\index.dat Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Temp\~DF5FFD.tmp Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Temp\~DF6ACD.tmp Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Temp\~DF6B70.tmp Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Mort\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mort\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Mort\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Verizon Online\SupportCenter\SmartBridge\AlertFilter.log Object is locked skipped
C:\Program Files\Verizon Online\SupportCenter\SmartBridge\log\httpclient.log Object is locked skipped
C:\Program Files\Verizon Online\SupportCenter\SmartBridge\SmartBridge.log Object is locked skipped
C:\System Volume Information\catalog.wci\00000002.ps1 Object is locked skipped
C:\System Volume Information\catalog.wci\00000002.ps2 Object is locked skipped
C:\System Volume Information\catalog.wci\00010018.ci Object is locked skipped
C:\System Volume Information\catalog.wci\cicat.fid Object is locked skipped
C:\System Volume Information\catalog.wci\cicat.hsh Object is locked skipped
C:\System Volume Information\catalog.wci\CiCL0001.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiP10000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiP20000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiPT0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiSL0001.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiSP0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiST0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiVP0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\INDEX.000 Object is locked skipped
C:\System Volume Information\catalog.wci\propstor.bk1 Object is locked skipped
C:\System Volume Information\catalog.wci\propstor.bk2 Object is locked skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1802\A0092775.exe Infected: not-a-virus:FraudTool.Win32.RegistrySmart.a skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1828\change.log Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{23692AF2-0C60-4174-A3ED-D271668A7000}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:26:58 AM, on 4/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HJT\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n...mp;bm=ho_search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HPAiODevice(hp officejet 7100 series) - 2.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O23 - Service: .NET Framework Service (.NET Connection Service) - - (no file)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 8247 bytes
  • 0

#8
BHowett

BHowett

    OT Moderator

  • Moderator
  • 4,642 posts
Hi mambo621,

Your logs are looking good, this does not appear to be a malware issue. Lets do the following and see how things are running. If things arenít running as good as you would like we might have to refer you to the techís :) .


Fix with HijackThis

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O23 - Service: .NET Framework Service (.NET Connection Service) - - (no file)


Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.


===============================================


Cleaning up Hard Drive space:


1) Uninstall anything that's no longer used via Add/Remove Programs.

2) Back-up to disk anything that isn't needed on the hard drive and delete the corresponding files.

3) Re-run ATF Cleaner that I all ready had you download.

4) You can remove old M$ update uninstallation files to free up some space if you aren't going to uninstall them - http://www.dougknox....tfix_backup.zip will help automate this process.
This will also delete the logs that are left behind as well - unless you deselect that option.

5) You could reduce the amount of space that System restore claims as it's own and even clean out older Restore Points.

6) DEFRAG THE DRIVE

Rather than the MS defrag, I use the free Auslogics version as it is faster and a tad better

Download link is here along with the running instructions http://www.auslogics...defrag/download





If you could do that and then let me know how your computer is running :)
  • 0

#9
BHowett

BHowett

    OT Moderator

  • Moderator
  • 4,642 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






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