[sabrin]

ok but I dont have combofix, remember it wouldnt start, have DSS. Should I killbox it or shredd it with spybot? (refering to the raliilhq.dat- its a nero media player file). will do the HJT . Also, did twofull scans with spyware doctor and AVG and they only found evidence of the trojan in the system restore and in the trend micro HJT backup file. Should I delete with AVG? Can I put the above script in DSS or do I need combofix?

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sorry, I meant to say Avenger, not DSS in last post.

[sabrin]

sorry, I meant to say Avenger, not DSS in last post.

[Rorschach112]

Why do you say C:\WINDOWS\system32\raliilhq.dat is a Nero file ? Are you sure ?

Skip the ComboFix step and continue on with the rest there

[sabrin]

yeah, because I searched for it in the system32 and thats what it said in properties, unless I typed it wrong. Will check agian and get back with you tomorrow.

[Rorschach112]

Ok thats fine, just go ahead and do the HijackThis step

[sabrin]

Ok, did it. Heres the HJT file . Looks clean to me!

Also, a scan with spyware doctor and AVG shows nothing, only things in backup in HJT. I know I can delete them later. Will make a new restore point. Now
Thanks


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:07:09, on 03/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Windows Defender\MsMpEng.exe
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\TPSrv.exe
C:\Archivos de programa\Ahead\InCD\InCDsrv.exe
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\PsCtrls.EXE
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
c:\archivos de programa\panda software\panda titanium antivirus 2005\firewall\PSHOST.EXE
C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\psimsvc.exe
C:\Archivos de programa\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Spyware Doctor\pctsSvc.exe
C:\Archivos de programa\Spyware Doctor\pctsTray.exe
C:\Archivos de programa\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Archivos de programa\Windows Defender\MSASCui.exe
C:\WINDOWS\StartupMonitor.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE
C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Archivos de programa\Windows Media Player\WMPNSCFG.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\ARCHIV~1\EVIDEN~1\ee.exe
C:\Archivos de programa\Trend Micro\HijackThis\hijackthis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.co...n...px&id=64855
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - URLSearchHook: Barra Yahoo! con bloqueador de ventanas emergentes - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Archivos de programa\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Archivos de programa\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Archivos de programa\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Archivos de programa\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar4.dll
O3 - Toolbar: TextAloud - {F053C368-5458-45B2-9B4D-D8914BDDDBFF} - C:\ARCHIV~1\TEXTAL~1\TAForIE.dll
O3 - Toolbar: Barra Yahoo! con bloqueador de ventanas emergentes - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Archivos de programa\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Archivos de programa\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE /P26 "EPSON Stylus DX4800 Series" /O6 "USB001" /M "Stylus DX4800"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ISTray] "C:\Archivos de programa\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Archivos de programa\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARCHIV~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Archivos de programa\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.beep.es
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Archivos de programa\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.l...lscbase7617.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1118700649640
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://esupport.epso...rg/ESTPTest.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun....ows-i586-jc.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Archivos de programa\Ahead\InCD\InCDsrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Archivos de programa\Archivos comunes\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Archivos de programa\Archivos comunes\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\PsCtrls.EXE
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software International - C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\archivos de programa\panda software\panda titanium antivirus 2005\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\psimsvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Archivos de programa\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Archivos de programa\Spyware Doctor\pctsSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Archivos de programa\Archivos comunes\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Archivos de programa\Archivos comunes\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Titanium Antivirus 2005\TPSrv.exe

--
End of file - 10861 bytes

[Rorschach112]

Hello

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan. Check all the boxes and click Start Scan
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Also tell me how your PC is running

[sabrin]

Ive got Malware bytes and it came up clean. It only showed Evidence Eliminator as rogue 8I am aware of the conflict with EE and dubious selling tactics, and the fact that you can do most of the same for free, but bought the computer 2nd hand, its installed but not running. )
My computer is running much better, except I have a software conflict with Panda antivirus firewall 2007 and Spyware Doctor. In reality Panda conflicts sometimes with other spyware and cleaner programs. My "contract" with panda ends in september so I am looking for another firewall program (maybe zone alarm or spyware doctors). sometimes when the computer has been idle for some time and I go to open firefox, it takes a few minutes ( Liek two minutes to open the page,) but otherwise things seem to be going well.
thanks for your help. Ill post the MWBs log if you want me too.

[Rorschach112]

No need

Few things to do


Follow these steps to uninstall Combofix and tools used in the removal of malware

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

[sabrin]

thanks for your help. Will look into the suggestions you made, already using firefox and will be buying a MAC soon to continue my film editing etc. Thanks for your help.

sabrin

[Rorschach112]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.