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Many viruses and trojans! computer running super slowly! Pleas


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#31
lifeisabeach2191

lifeisabeach2191

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Nothing. The mouse cursor becomes the hour-glass for 3 seconds and then becomes the arrow again. No matter how many times I press the icon to launch it or press the button on my laptop nothing happens. I've also tired putting in a dvd to get it to load but that doesn't work either.
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#32
sarahw

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Hi,
It may have become corrupted by the infections. Can you reinstall it?
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#33
lifeisabeach2191

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I'm going to try to reinstall it but I have to find my Dell cd first, which can be anywhere.
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#34
sarahw

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Ok, let me know how it goes and if you have any other problems.
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#35
sarahw

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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