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newgenlook


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#1
fightboy

fightboy

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I'll be honest. I am not very good with computers. I need some serious help with a problem I am having. Something infected my laptop, hijacked the homepage (newgenlook.info), and added a bunch of shortcuts to my desktop (which reappear even if they are deleted) and provides me with loads of innappropriate pop-ups. Like I said before - I am not very computer savvy. Can anyone help me with a simple way of getting my computer fixed. Norton and Spyware Eliminator have been totally useless.
Please help!
Thanks!
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#2
austin_o

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follow the guide in the malware forum, here:
http://www.geekstogo..._Log-t2852.html

Work your way through it. If you can't fix it following the guide, post a hijack this log in the malware forum:

http://www.geekstogo...o_Here-f37.html
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#3
fightboy

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Hey! Wow! I think that I may have figured out my error 317-newgenlook-hijacked homepage-popup ads-hijacked desktop problem!
I read around on a few different sites and sorta just did the things I felt I could manage. I downloaded killbox and entered the following file paths to be deleted on reboot:
C:WINDOWS\System32\param32.dll
C:WINDOWS\System32\popup_bl.dll

When I rebooted my computer, the red circle with the white X that had been in my taskbar was gone and there were no balloons saying that my Network was being attacked. The shortcuts that had been loaded onto my desktop (and could not be deleted) were still there but I was finally able to delete them. I used Spyware Eliminator's homepage setting to restore my desired homepage.
Spyware Eliminator and Norton Internet Security 2005 were both useless in fixing this problem.
My computer seems to be running fine now. Hopefully, it will last.
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