All help would be appreciated
Here is part of the install log, I was not allowed to attach a TXT file
Call: 397
Safety Check
Call: 79
Call: 886
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\UserInfo.dll"
File: wrote 4096 to "C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\UserInfo.dll"
CheckAdminPermissions Name = Grandma
Call: 886
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\UserInfo.dll"
File: skipped: "C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\UserInfo.dll" (overwriteflag=1)
CheckAdminPermissions Account Type = Admin
Jump: 111
Call: 111
Call: 37
Jump: 74
GetWindowsVersion -
CheckSupportedPlatform - OS=XP
Call: 403
CheckFPPermissions
Call: 37
Jump: 74
GetWindowsVersion - XP
Call: 886
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\fpinstall.dll"
File: wrote 8704 to "C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\fpinstall.dll"
ObjectExistsAndIsOwnedBySomeoneElse = 0
Jump: 431
End Safety Check
File: overwriteflag=4, allowskipfilesflag=2, name="Flash9f.ocx"
File: wrote 2991488 to "C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx"
File: overwriteflag=4, allowskipfilesflag=2, name="FlashUtil9f.exe"
File: wrote 218496 to "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9f.exe"
End Main Section
Jump: 758
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash6.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash6a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7b.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash7c.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8b.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8c.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8d.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash8e.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9a.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9c.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9d.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx"
Delete: "C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe.manifest"
Delete: "C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9a.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe"
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9e.exe"
End Call Uninstallers
Register Player
MessageBox: 12582960,"Failed to install.
For troubleshooting tips, please see [url="http://www.adobe.com/go/tn_19166""]http://www.adobe.com/go/tn_19166"[/url]
Call: 378
Delete: "C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx"
Delete: DeleteFile("C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx")
Jump: 383
Delete: "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9f.exe"
Delete: DeleteFile("C:\WINDOWS\system32\Macromed\Flash\FlashUtil9f.exe")
Call: 886
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\NSISArray.dll"
File: skipped: "C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\NSISArray.dll" (overwriteflag=1)
Call: 886
File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\fpinstall.dll"
File: skipped: "C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\fpinstall.dll" (overwriteflag=1)
Delete: DeleteFile("C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\fpinstall.dll")
Delete: DeleteFile("C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\NSISArray.dll")
Delete: DeleteFile("C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\System.dll")
Delete: DeleteFile("C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\UserInfo.dll")
RMDir: RemoveDirectory("C:\DOCUME~1\Grandma\LOCALS~1\Temp\nsc44.tmp\")