Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

XP random freezes since computer was new


  • Please log in to reply

#16
cmpm

cmpm

    Member

  • Member
  • PipPipPip
  • 561 posts
The memory sticks are a bit different.

to check them
shut off computer
open the case
pull one of the sticks of memory
restart and run it a while
a day at least maybe two

Do the same with the other stick of memory.

If it happens with one stick in the computer.
then that memory is possibly a bad stick.
If it happens with the other stick.
then possibly both sticks have problems.

Were these memory sticks new when you built the computer?
Or did they come from other computers.
A few things don't match up with the memory.

Hopefully someone else will take a look and see something more.

Hang in there.

disable startup items in msconfig.

Start-run
type in msconfig
click the start tab and disable them one at a time and run it a while.
Re enable it if you have the same problem.
Then disable another item for a while and see what happens.

Time consuming I know.
But you have dealt with this annoyance for a while.
It may take a while to figure it out.

Someone else will come along and put in their input.

What antivirus are you running.
This could also be key to performance and freezes.
  • 0

Advertisements


#17
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
you can SOMETIMES mix and match memory and it will work...but not always...the ram would be my guess as to whats causing the problem...
lets try these..
Bad computer memory is one of the three main reasons for random system failures.. the other two are heat (usually caused by fans or heatsinks being blocked with dust) or power issues...
first...unplug case from the wall...open it up and clean out all the dust bunnies...be sure to clean the cpu heatsink fins up real good.....guide is here..

then lets make sure its not your memory going bad...get memtest +
here....
the lowdown is here..

if you have a floppy drive you can get the 6th one down ...set the bios to boot from the floppy drive A: first...
then the cd drive then the Hard drive C:
or you can get the 2nd one down and burn the ISO file to a cd and then boot it from the cd drive...

if you don't have a burning program that will burn .ISO files go

here and get burncdcc ..a small FAST no frills iso

burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....


let memtest run for at least 2 hours...if it starts showing any errors during that time then you will have
to replace the RAM...no errors after 2 hours just press Esc to end the tests and we will try some other
tests


go here and get everest home...install and

launch it...click the + by computer...click on sensor...get a screenshot and post it so I can check your temps and

voltages...
  • 0

#18
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hello houston6165...

You can run diagnostics on the RAM without removing anything. Download the Windows Memory Diagnostic Tool and burn it to a cd as described in the Quick Start Information on the download page. Boot your machine to this disk and let it run for an hour or so. Any test failure (shown as a red "Failed" in the results field) may indicate that you have a bad RAM module or that the modules installed are in conflict.

wannabe1

Edit: happyrck was just a tad quicker than I....also good advice.
  • 0

#19
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
Ran memtest last night. All was good. Computer froze during the night and 4 times today( this is my 2nd attempt at this post.) Froze once during a restart. I have cleaned all vents and fans. When I freeze up during the day it almost always seems as if there is some internet activity going on. Either one of us is surfing or something is updating in the background. ???
  • 0

#20
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
When I purchased the computer it was a bare bones unit but already put together with the exception of 1 ram chip and windows XP which I put in before start up. The freeze ups started almost immediately. Could my Windows need repair and if so is there a way to do it with out data loss.

Edited by houston6165, 02 May 2008 - 04:22 PM.

  • 0

#21
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
This is Everest sensor log

Attached Files


  • 0

#22
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
Updated video driver last night. So far so good... but still waiting
  • 0

#23
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
The new video driver should help...

Your sensor log shows the GPU at 54*C...that's pretty warm, but shouldn't be so hot that it causes problems.

Let us know if the drivers resolve the issue.
  • 0

#24
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
check the device manager for any yellow or red...
  • 0

#25
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
No problems in device manager. And I spoke too soon, froze twice this morning. Second time was loading from reboot of first. But I did find a fan was not plugged in good and was not working. now it is.
  • 0

Advertisements


#26
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
Do you have another power supply unit that you could use temporarily instead of the present one? I repeat what was asked before: are there no errors related in time to the freezes? Please check all the categories in Event Viewer: application, security, system.
  • 0

#27
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
No spare power supply but I did find something in the events viewer that appears to coincide with freeze. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/26/2008
Time: 5:11:07 AM
User: N/A
Computer:
Description:
The NTPort Library Driver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
  • 0

#28
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
Did you ever install NTPort Library application? If yes, please remove it.
  • 0

#29
houston6165

houston6165

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
I don't remember ever installing it before but I installed it last night to see if it helped. It did not and there was nothing in events viewer for this mornings freeze. Should I still uninstall it?
  • 0

#30
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
Yes, you can uninstall it.

A problematic power supply unit is always an option. Where I live a generic, 500W, unit cost about 20$ and is as good as any brand name. I would consider spending this money.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP