The worker helped me to change the ip address of the router through windows xp run-cmd-ipconfig, because both the modem and the router had the same, so I couldn't access both pages from the same address (obviously). So once it was changed, I got through the rest of the steps with the login and got the WEP set up etc. So, sounds great right? Well it was, until my father got home from his business trip with his laptop. He couldn't get it to connect to the network. I tried entering the WEP a bunch of times, and it showed connection in the top (also a mac) but yet would not load any pages. After going through the different diagnostic things on the mac, I finally decided to try to update the firmware to see if that would help (meanwhile, my laptop and the desktop are working perfectly). So I tried logging into the router. It wouldn't work. I tried a few different passwords thinking that maybe I used a different one. Finally out of PURE STUPIDITY I decided to reset the router, to get the fresh password combo (admin, no pass). Of course, this brought me back to square one.
I tried to change the ip again on the router, but I *UNFORTUNATELY* couldn't remember how he had me do it. I know it was done through ipconfig, but further than that.. I can't remember. I tried ipconfig/release and when I tried to do ipconfig/renew, it kept timing out and wouldn't go any further. I am pretty sure that that is not what I did anyway because I remember he got me to type 18.104.22.168 rather than the 192.168.0.1 that it was set at. I tried to call the tech support again, but it is only open monday to friday until 9pm. I tried the other tech support line and they wanted to charge me 29.95 for 30 min or less. so I said eff that, and hung up.
Everything I try doesn't work and I just am ready to smash something into smithereens. NOTHING WORKS! I tried changing the ip through network connections/ dhp thing- properties, and that didn't work either. I don't know what to do and even if/once I eventually get this hooked back up, why couldn't my dad's laptop join the network? It appeared to join, but couldn't load pages. Should I keep the network open and have him load pages first once I (hopefully) get it set up? and THEN add the WEP? or what?
Thanks a lot, I really appreciate any help you guys can offer, since clearly I am not doing great on my own... and tech support isn't open til monday