Posted 30 April 2008 - 04:08 PM
Posted 30 April 2008 - 04:18 PM
I would recommend that you not use ComboFix without the guidance of someone trained in it's use...it's a very powerful tool. The HP tech should never have recommended it to you unless they were ready to walk you through the process of using it correctly.
Let our malware people help you get your machine fixed up...they are trained in using ComboFix and numerous other tools that will help them help you clean your machine up and get it running properly again.
Please go to the Malware Forum and follow the instructions you'll find there.
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
Posted 30 April 2008 - 07:25 PM
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