[Mr Freeze]

Model #: SR5250NX
Product #: GN582AA-ABA
Serial #: CNH7382SN9
Software Build #: 74NAv3PrA1
Service ID #: 010-202
PCBRAND: Presario

there are 2 click intervals
at times it wont boot
i have to physical remove the RAM
and unplug hardddrive

its brand new computer
windows vista home premium

the clicking is coming from mother board
while it click windows freezes

your thoughts on this

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[Advertisements]

Shouldn't have to remove RAM and unplug hard drive on a brand new machine. This looks like a hardware failure on the hard drive. Claim under warranty.

[Neil Jones]

Shouldn't have to remove RAM and unplug hard drive on a brand new machine. This looks like a hardware failure on the hard drive. Claim under warranty.

[Mr Freeze]

i kinda figured as much
it was strange that removing RAM and unplugging harddrive would get it to boot up
but it worked ...how ever i did return it for repair under warranty
it was aslo on extended warranty.....so that helps
it has been my third computer that has vista installed
the other 2 work great.....
one i gave as a gift the other is a laptop used on trips
the other 3 are all windows xp
the windows 98 gave it a long permanant rest
thanks for responding

Edited by Mr Freeze, 02 May 2008 - 10:43 PM.