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DVD drive not recognizing all DVDs

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Hi guys. I have a new Gateway M1625 notebook running Vista that seems to only recognize 1 out of every 3 DVDs. These are store bought, not burned. I get the message that there is no disk in the drive. I hear it spin up, click twice and than the message instructing to load a cd/dvd. Any advice you could offer would be great. Thanks for your time.

Edited by nickjill, 05 May 2008 - 09:58 AM.

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Neil Jones

Neil Jones

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Defective drive by the sounds of it. Have it checked out under your warranty/guarantee.
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