Last October I found my DVD/CD drive had disappeared from my Acer Aspire, with Windows XP. After some investigation the problem was solved by Wannabe 1. I printed out the information in case this should occur again. Unhappily it has occurred and confidently I looked out the paperwork only to find that the crucial end part was missing. To avoid undue embarrassment I have spent two days trying to cure the problem.
In the device manager the device shows a yellow exclamation mark and the text says that the drive is either
missing or corrupted. Code 39. The device is enabled and I have uninstalled and re-booted but the same entry returns, i.e. Pioneer DVD/RW DVR-K16RA, with the same yellow exclamation mark.
I have even used the Acer Recovery system but to no avail. Failing to remember how the problem was solved is inexcusable and my only excuse is old age!
I have been through the HKEY_LOCAL_MACHINE through to where the Upper and Lower filters are shown as listed. Then I am stymied. Wannabe 1 said "Given this information, we'll see if we can get the drive back or determine if it has failed." For the life of me I cannot remember what happened thereafter.
I hope the great Wannabe 1 reads this and responds, but I would appreciate any offers of help from all and sundry.
In anticipation, Cigos.