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Virtumonde [CLOSED]


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#1
Matt5260

Matt5260

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Hello, my name is Matt and I believe that I have Virtumonde (says SpySweeper), and I would love some help to get rid of it. Any support support would be greatly appreciated, thanks.
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#2
Chopin

Chopin

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Hello Matt5260, if you still need help, please perform the following step:

1. Install and Run HijackThis
------------------------------------------------

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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#3
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Fredil is away

Follow his instructions and I will take over
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#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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