[jdigital]

My son's machine developed signs of a Trojan. We scanned, found zlob, and removed it with smitfraudfix. However, there's still something left, don't know if it's part of zlob or something else. There's a dll named nnnklifx.dll (Google comes up with nothing, I assume it's a randomly generated name). The dll is installed as a BHO and also as a WinLogon notify component, so it can't be removed (even with a remove-on-boot), and changing registry entries to prevent it from starting up don't work because it just removes any changes to its entries.

The machine is disconnected from the network, but the Trojan (running in the context of windows explorer) seems to want to change the trusted zone every five minutes or so (we're running Threatfire on the machine, which is how we detected the problem in the first place).

SpySweeper, Spybot, Windows Defender, and Microsoft's Malicious Software Removal tool don't see any problem.

I'm a newbie to this web site but I am an experienced computer user (software developer).

Thanks!

-- jeff

Here's the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:05:49 PM, on 5/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ThreatFire\TFTray.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\System32\alg.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\Program Files\Taskbar Shuffle\taskbarshuffle.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\SysInternals\procexp.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {D2376FB3-3D0D-414D-83AA-3AD6AD6B111F} - C:\WINDOWS\system32\nnnkliFx.dll
O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [PCI Audio Applications] F:\W2K-ME\app\Setup.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ThreatFire] "C:\Program Files\ThreatFire\TFTray.exe"
O4 - HKLM\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Taskbar Shuffle] "D:\Program Files\Taskbar Shuffle\taskbarshuffle.exe"
O4 - HKCU\..\Run: [Steam] "D:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [NVIDIA nTune] "D:\Program Files\NVIDIA nTune\nTune\nTuneCmd.exe" clear
O4 - HKLM\..\Policies\Explorer\Run: [BF3VZxl3Z1] C:\Documents and Settings\All Users\Application Data\kzgtidif\obynyjsp.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Skyler\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.windowsupdate.com
O20 - Winlogon Notify: nnnkliFx - C:\WINDOWS\SYSTEM32\nnnkliFx.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: MCAEDE - Unknown owner - C:\DOCUME~1\Skyler\LOCALS~1\Temp\MCAEDE.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 6080 bytes

[Advertisements]

Hello

Please visit this web page for instructions for downloading and running ComboFix

http://www.bleepingc...to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

[Rorschach112]

Hello

Please visit this web page for instructions for downloading and running ComboFix

http://www.bleepingc...to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

[jdigital]

I am having problems installing the Recovery Console. The instructions on the web site say to drag the file (downloaded from Microsoft's web site) to the ComboFix icon; I've tried this twice but it just seems to start ComboFix -- there's no message saying anything at all about the Recovery Console being installed.

Installing from the XP CD fails because the CD is the original XP (without any service packs) and there's an error about a version mismatch.

If the only reason for installing the Recovery Console is to remove files, I'd like to ask if it would be ok to use an alternative approach: the Trinity Rescue Kit (a Linux Live CD that can be used for similar purposes). I have already tested this and it seems to work and I promise I wouldn't ask you for instructions on how to use it ;-)

Thanks...

-- jeff

[Rorschach112]

No the Recovery Console is just a security backup

Go ahead and run ComboFix.exe

[jdigital]

I know I've broken the rules but I decided to take advantage of the Trinty Rescue Kit; I used it to remove the suspicious dll by hand, and after rebooting into windows, I removed the registry entries that referenced it.

If you are still willing to speak to me, I have attached the ComboFix and HijackThis logs (taken after I did the aforementioned cleanup) in the hope that you will tell me how things look.

Thanks for your help!!

-- jeff

ComboFix 08-05-11.1 - Skyler 2008-05-12 21:15:20.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1653 [GMT -7:00]
Running from: C:\Documents and Settings\Skyler\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-04-13 to 2008-05-13 )))))))))))))))))))))))))))))))
.

2008-05-10 13:04 . 2008-05-10 13:04 <DIR> d-------- C:\Program Files\Trend Micro
2008-05-10 11:45 . 2008-05-10 11:45 <DIR> d-------- C:\Program Files\GiPo@Utilities
2008-05-10 11:45 . 2008-05-10 11:45 <DIR> d-------- C:\Program Files\Common Files\Gibinsoft Shared
2008-05-10 11:39 . 2008-05-10 11:39 <DIR> d-------- C:\WINDOWS\Downloaded Installations
2008-05-07 20:51 . 2008-05-07 20:52 <DIR> d-------- C:\SysInternals
2008-05-07 20:11 . 2008-05-07 20:11 1,710 --a------ C:\WINDOWS\system32\tmp.reg
2008-05-07 20:03 . 2008-05-07 20:59 <DIR> d-------- C:\SmitfraudFix
2008-05-05 19:22 . 2008-05-05 19:22 <DIR> d-------- C:\Program Files\Windows Defender
2008-04-26 11:12 . 2008-04-26 11:12 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-04-26 11:12 . 2008-04-26 11:16 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-04-16 19:04 . 2008-04-24 15:14 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TrackMania
2008-04-14 19:40 . 2008-04-25 11:42 <DIR> d-------- C:\Documents and Settings\Skyler\Application Data\gtk-2.0
2008-04-14 19:40 . 2008-04-14 19:40 <DIR> d-------- C:\Documents and Settings\Skyler\.thumbnails
2008-04-14 17:08 . 2008-04-25 11:42 <DIR> d-------- C:\Documents and Settings\Skyler\.gimp-2.4

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-05-13 04:18 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-27 20:16 --------- d-----w C:\Documents and Settings\Skyler\Application Data\OpenOffice.org2
2008-04-09 21:52 --------- d-----w C:\Documents and Settings\Skyler\Application Data\IMVU
2008-04-09 03:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\Avg7
2008-04-08 23:51 --------- d-----w C:\Program Files\Google
2008-04-03 00:51 --------- d-----w C:\Program Files\Valve
2008-03-29 21:02 --------- d-----w C:\Documents and Settings\Skyler\Application Data\vlc
2008-03-29 20:55 --------- d-----w C:\Documents and Settings\Skyler\Application Data\dvdcss
2008-03-29 05:17 --------- d-----w C:\Documents and Settings\LocalService\Application Data\Xfire
2008-03-28 04:46 --------- d-----w C:\Program Files\Common Files\Real
2008-03-28 01:19 98,304 ----a-w C:\WINDOWS\system32\CmdLineExt.dll
2008-03-27 02:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\Yahoo!
2008-03-26 19:55 --------- d-----w C:\Program Files\ThreatFire
2008-03-26 19:55 --------- d-----w C:\Documents and Settings\All Users\Application Data\PC Tools
2008-03-20 22:02 --------- d-----w C:\Program Files\IMVU
.

((((((((((((((((((((((((((((( snapshot@2008-05-12_20.32.18.37 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-05-13 03:15:35 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-05-13 04:13:48 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-05-13 04:13:59 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_5dc.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIDIA nTune"="D:\Program Files\NVIDIA nTune\nTune\nTuneCmd.exe" [2007-09-04 20:25 81920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PRONoMgrWired"="C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" [2004-03-02 12:49 86016]
"PCI Audio Applications"="F:\W2K-ME\app\Setup.exe" [ ]
"C-Media Mixer"="Mixer.exe" [2001-10-22 18:24 1216512 C:\WINDOWS\mixer.exe]
"Logitech Utility"="Logi_MwX.Exe" [2003-03-04 02:50 19968 C:\WINDOWS\LOGI_MWX.EXE]
"avast!"="D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2008-03-29 10:37 79224]
"NvCplDaemon"="RUNDLL32.exe" [2004-08-04 01:56 33280 C:\WINDOWS\system32\rundll32.exe]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"ThreatFire"="C:\Program Files\ThreatFire\TFTray.exe" [2008-02-15 11:20 1152320]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 16:38 39264]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BtcMaestro]
--------- 2005-02-21 14:53 245760 C:\Program Files\KMaestro\KMaestro.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2007-12-05 02:41 8523776 C:\WINDOWS\system32\NvCpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVIDIA nTune]
--a------ 2007-09-04 20:25 81920 D:\Program Files\NVIDIA nTune\nTune\nTuneCmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
--a------ 2007-12-05 02:41 81920 C:\WINDOWS\system32\NvMcTray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
--a------ 2007-12-05 02:41 1626112 C:\WINDOWS\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-01-10 16:27 385024 C:\Program Files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
--a------ 2007-08-31 16:46 1460560 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
--a------ 2008-04-24 12:31 1271032 d:\program files\steam\steam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"nTuneService"=2 (0x2)
"avast! Web Scanner"=3 (0x3)
"avast! Mail Scanner"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"=

R0 TfFsMon;TfFsMon;C:\WINDOWS\system32\drivers\TfFsMon.sys [2008-02-15 11:20]
R0 TfSysMon;TfSysMon;C:\WINDOWS\system32\drivers\TfSysMon.sys [2008-02-15 11:21]
R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-03-29 10:31]
R1 fwdrv;Firewall Driver;C:\WINDOWS\system32\drivers\fwdrv.sys [2005-03-21 16:39]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-03-29 10:35]
R2 ThreatFire;ThreatFire;C:\Program Files\ThreatFire\TFService.exe service []
R3 TfNetMon;TfNetMon;C:\WINDOWS\system32\drivers\TfNetMon.sys [2008-02-15 11:21]
S3 AC2003;AC2003;C:\WINDOWS\system32\Drivers\AC2003.sys [2003-12-10 00:21]
S3 cpuz128;cpuz128;C:\Documents and Settings\Skyler\Desktop\LEXAR\utilities\PC Wizard\PC Wizard 2008\pcw2008_v180\pcwiz32.sys [2007-07-14 13:54]

.
Contents of the 'Scheduled Tasks' folder
"2008-05-13 04:16:54 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-12 21:18:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


C:\WINDOWS\TEMP\TMP0000005F0D681970F452C917 524288 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************
.
Completion time: 2008-05-12 21:20:25
ComboFix-quarantined-files.txt 2008-05-13 04:20:21
ComboFix2.txt 2008-05-13 03:32:48

Pre-Run: 19,515,011,072 bytes free
Post-Run: 19,504,398,336 bytes free

123




=================== HighackThis log ================



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:28:07 PM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\Mixer.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ThreatFire\TFTray.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [PCI Audio Applications] F:\W2K-ME\app\Setup.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [NVIDIA nTune] "D:\Program Files\NVIDIA nTune\nTune\nTuneCmd.exe" clear
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.windowsupdate.com
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--
End of file - 4662 bytes

[Rorschach112]

Looking good

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Also tell me how your PC is running

[jdigital]

The machine has been off the network since the infestation was originally detected.
Do you know if there's a way to download the update to a usb drive (on another machine) and use that to update the Anti-Malware installation?

[jdigital]

I found something labelled "latest Database" on Malwarebyte's web site (http://www.malwareby.../mbam-rules.exe) . I've downloaded it and will give it a try tomorrow.

[Rorschach112]

Ok let me know how that goes

[jdigital]

The MBAM log is clean (I've included it below).

The machine's performance was never affected by the infestation (we discovered the problem not because the machine was doing something strange or running slowly, but because Threatfire was reporting suspicious activity).

This looks like a clean bill of health to me; we will plug the machine back into the network tommorrow. Let me know if there's anything else I should do.

Thanks so much for your help and support, we really appreciate it!!

-- Jeff



Malwarebytes' Anti-Malware 1.12
Database version: 738

Scan type: Quick Scan
Objects scanned: 35328
Time elapsed: 5 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Rorschach112]

Your logs are clean

Follow these steps to uninstall Combofix and tools used in the removal of malware

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

[jdigital]

Am already using Firefox, will take a look into the other suggestions.

Thanks again!!

-- jeff

[Rorschach112]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.