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Rundll32 Issue


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#1
Jadyne

Jadyne

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Hello GeekstoGo,

This problem began as of today. Earlier this morning I attempted to install VistaOSX application that would give me the OSX look. But afterwards, I did not want it and attempted to uninstall. That did not work. So I just restored my default theme. Unfortunately, the boot screen still had the apple sign. I'm referring to the glowing orbit, right after the boot bar. I've tried to look for the solution to that problem and I was able to get it back by changing "authui.dll". Once I restarted the computer, and wanted to change the desktop icons, I began to get this error. I would go to Personalization --> Change desktop icons and this error would appear: Windows host process (Rundll32) has stopped working. Then I tried to open the other options available and for Display Settings, Theme and Screen Saver, I would get the same error.

I've already tried msconfig, and disabled startup applications and nothing did the trick.

I would appreciate any help that I can get.

Thanks,
Jadyne

My computer information is:

Windows Vista Home Premium
Vaio VGN NR260E
36 bit Operating System

Uninstall List:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Activation Assistant for the 2007 Microsoft Office suites
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash CS3
Adobe Flash CS3 Professional
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 8.1.2
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Alps Pointing-device for VAIO
AppCore
Apple Mobile Device Support
Apple Software Update
Ares 2.0.9
Bonjour
ccCommon
Click to Disc
Click to Disc Editor
Compatibility Pack for the 2007 Office system
Component Framework
DivX Codec
DivX Converter
DivX Player
DivX Web Player
GearDrvs
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HijackThis 2.0.2
Intel® Graphics Media Accelerator Driver
iTunes
Java™ 6 Update 5
Java™ SE Runtime Environment 6
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
LogonStudio Vista
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 Parser and SDK
Norton 360
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
ObjectDock
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00
PDF Settings
QuickTime
Realtek High Definition Audio Driver
Roxio Activation Module
Security Update for Excel 2007 (KB946974)
Security Update for Office 2007 (KB947801)
Security Update for Visio 2007 (KB947590)
Setting Utility Series
SmartFTP Client
SmartFTP Client 3.0 Setup Files (remove only)
Sony Sound Forge 8.0
Sony Video Shared Library
SPBBC 32bit
SupportSoft Assisted Service
SymNet
Update for Office 2007 (KB946691)
VAIO Center Access Bar
VAIO Content Folder Setting
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Entertainment Center
VAIO Entertainment Platform
VAIO Event Service
VAIO Help and Support
VAIO Launcher
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.2
VAIO Media Redistribution 6.0
VAIO Media Registration Tool 6.0
VAIO OOBE and Welcome Center
VAIO PC Wireless LAN Wizard
VAIO Power Management
VAIO Productivity Center
VAIO Security Center
VAIO Service Utility
VAIO Smart Network
VAIO Startup Assistant
VAIO Survey
VAIO Update 3
VAIO Wallpaper Contents
Vista Boot Logo Generator v1.2
Vista/XP Virtual Desktops
Windows Live installer
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
WinDVD for VAIO
WinRAR archiver

Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:12:55 AM, on 12/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Ares\Ares.exe
C:\Windows\system32\conime.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:

--
End of file - 3887 bytes
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