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Black screen when switching user


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#1
fuzzystone

fuzzystone

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Hello,

When I try, on Windows XP, to switch user (between 2 administrator accounts) going through run – close session – switch account (or something like this, my OS is not in English), I get a black screen from which I cannot exit without starting again my computer. If I close the first session before opening the second one, it’s OK. This problem came after installing SP3, but I cannot restore because the system tells me nothing has been changed.

Thank you for your help,
fuzzsytone
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#2
Ztruker

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Hi fuzzystone, welcome to G2G.

A similar problem reported here, though not related to SP3: http://techrepublic....ssageID=1689168

This sounds like a SP3 induced problem. Can you uninstall SP3 from Add or Remove Programs?
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#3
fuzzystone

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Hi Ztrucker,
SP3 removed, problem gone!!
Thanks. :)
fuzzystone
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#4
fuzzystone

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Hi Ztruker,
Problem solved by SP3 removal.
Thanks,
fuzzystone
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