[jmulhollen]

i am running a reletivly new motherboard, ram, processor and harddrive......just recently i wiped my drive, re-installed windows, and only have a few programs put back on. even after this i continue to get the message.....

" has encountered an error and needs to close"

this is happening at random intervals and to random applications....itunes, ie, and firefox seem to be the most prevelant.....any assistance would be amazing.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:03 AM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
E:\WINDOWS\RTHDCPL.EXE
E:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [cctray] "E:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafw] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] E:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - E:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - E:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PPCtlPriv - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - E:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - E:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 4934 bytes

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i did a full virus and spyware scan today with CA and it turned up nothing and did a full scan with spybot and it turned nothing as well.

[jmulhollen]

i did a full virus and spyware scan today with CA and it turned up nothing and did a full scan with spybot and it turned nothing as well.