[wisteria75]

Hello,

I am new to this forum. About 2 weeks ago, I noticed that my C:/WINDOWS folder is empty (there are no hidden files either), but my computer is functioning normally. I am a freelance graphic designer and am trying to install new fonts for a project that is due soon, and I cannot because the folder isn't there. Please help!

Thanks,
Wisteria

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Hello Wisteria75, First of all welcome to Geeks to Go!

Lets see if it's really empty I don't belive this is the case.
Press start and hit cmd
when the black box comes up. Type the following.

dir C:\Windows -a:dshra > C:\result.txt

Then browse to your C:\ and open "Result.txt"
Copy and paste the content into here.

Regards,
Olrik

[Artellos]

Hello Wisteria75, First of all welcome to Geeks to Go!

Lets see if it's really empty I don't belive this is the case.
Press start and hit cmd
when the black box comes up. Type the following.

dir C:\Windows -a:dshra > C:\result.txt

Then browse to your C:\ and open "Result.txt"
Copy and paste the content into here.

Regards,
Olrik

[wisteria75]

Hi Olrik,

I tried what you asked me to do, and it didn't work. When I type in what you had me do, it said "File Not Found" twice. And this may be stupid to say, but nothing is in C:/Windows either. What do you propose it is?

Thanks again for your help and the nice warm welcome
Wisteria75

Edited by wisteria75, 14 May 2008 - 03:57 PM.

[happyrock]

use search...look for system32...post a screenshot of the results

[Artellos]

Hi Olrik,

I tried what you asked me to do, and it didn't work. When I type in what you had me do, it said "File Not Found" twice. And this may be stupid to say, but nothing is in C:/Windows either. What do you propose it is?

Thanks again for your help and the nice warm welcome
Wisteria75

Just explaining what I asked you to do.
the command "dir" is the searching command in the command prompt.
I basicly made you search inside windows for hidden, archived, read only, folders and system files.

Just noticed you used the / for "C:\Windows". Make SURE you use the \ and not the / otherwise windows will not recognize it.

Regards,
Olrik

Edited by Artellos, 14 May 2008 - 11:25 PM.

[wisteria75]

Hi Olrik,

I copied and pasted exactly what you typed and it didn't work.

[Artellos]

And what about Happyrck's Idea of searching for the System32
Happyrck is a trusted tech staff here. Trusted tech's ideas are always worth trying.

Regards,
Olrik

[wisteria75]

use search...look for system32...post a screenshot of the results

Hey happyrck,
Thanks for the response. Here is the screenshot of my results:

Attached Thumbnails

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[Artellos]

To exclude malware,
I Suggest you take your log to the malware doctors found in this forum.
Please make sure that you read this before posting anything in the malware forum.

If you're still having problems after the malware doctors declare your log clean feel free to post back here and we'll help you to the best of our knowledge!

Regards,
Olrik

[wisteria75]

To exclude malware,
I Suggest you take your log to the malware doctors found in this forum.
Please make sure that you read this before posting anything in the malware forum.

If you're still having problems after the malware doctors declare your log clean feel free to post back here and we'll help you to the best of our knowledge!

Regards,
Olrik

I certainly will try that. Thanks for all your help Olrik and happyrck! Hopefully this'll do the trick.

All the best,
Wisteria75

[JSntgRvr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.