[gxtr]

Yesterday I spent a good 8-10 hours cleaning my system and removing malware/spyware/whatever was causing problems and fixing windows updates. Everything seems to work fine now, but on startup I get two messages for RUNDLL, they say...

RUNDLL Error loading C:\WINDOWS\System32\gcxeiimi.dll
The specified module could not be found.

And

RUNDLL Error loading C:\WINDOWS\System32\rickmlth.dll
The specified module could not be found.

There don't seem to be any problems with anything yet, do I need to replace these files or how do I get the pop up messages to stop? It's only on startup that they popup. By the way, these messages only started showing up after I did everything in the "Malware Cleaning Guide" thread to clean my system.

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OK I think I know what your problem might be.

Those .dll files don't seem legitimate, so I think it might be a Startup problem.

Ok go to Start>Run>MSCONFIG

Here, click on the Startup tab.

Here, you will see a list of programs that automatically Startup.

Please, when you have time, can you write these Programs down. I want you to write the Startup Items.

Thanks,

PILL5B3RRY

[PILL5B3RRY]

OK I think I know what your problem might be.

Those .dll files don't seem legitimate, so I think it might be a Startup problem.

Ok go to Start>Run>MSCONFIG

Here, click on the Startup tab.

Here, you will see a list of programs that automatically Startup.

Please, when you have time, can you write these Programs down. I want you to write the Startup Items.

Thanks,

PILL5B3RRY

[gxtr]

Ok, thanks for the quick response!!! Here's the list...

devdet~1
isuspm
hpztsbo4
motive sb
qttask
reader.sl
gcxeiimi
avp
riskmlth
msmsgs
ctfmon
isuspm
at&t self-support


By the way, I know this is off topic, please let me know if I should start a new thread or if there's an easy fix. Ever since this computer was new (Dell Dimension E510) the keyboard sometimes doesn't respond to the first command after starting. For example, when I entered "msconfig" it would only enter "sconfig" also occasionally it will reverse the first two letters like "smconfig" and no it's not me pressing the wrong button accidently, I have done this slowly and made sure I press the right button and it just doesn't respond until the second command or reverses the first and second commands. Any ideas or should this be it's own thread? Thanks

[Rorschach112]

Your problem is malware related

Please go over to the Malware Removal forum, read the Sticky Threads and follow the steps there

We can't help you fix your problem here

[gxtr]

I just finished with the malware removal, do I need to start a thread with a hijack this log file or something? This started after the malware removal.

What about help with the keyboard problem, should I start a new thread here?

[PILL5B3RRY]

Next I want you to download CCleaner from here.

After, I want you to run it, then when it opens up select everything to be cleaned. Even in the Applications Part.

Edited by Rorschach112, 18 May 2008 - 11:13 AM.
Removed malware advice.

[PILL5B3RRY]

Also about that keyboard, are you sure its not just your keyboard that is messed up. Try if a different keyboard if you have one.

If not, then please write back.

[Rorschach112]

I just finished with the malware removal, do I need to start a thread with a hijack this log file or something?

Have you made a malware topic on any site ? Your PC has malware, so you need to make a topic here to remove your problem concerning

RUNDLL Error loading C:\WINDOWS\System32\gcxeiimi.dll
The specified module could not be found.

And

RUNDLL Error loading C:\WINDOWS\System32\rickmlth.dll
The specified module could not be found.

What about help with the keyboard problem, should I start a new thread here?

Fix the malware problem first in the Malware Removal forum, then come back here for the keyboard problem if it persists.

[gxtr]

Next I want you to download CCleaner from here.

After, I want you to run it, then when it opens up select everything to be cleaned. Even in the Applications Part.

Did the CCleaner and it's still the same, do I need to run the registry check from that program too?

[gxtr]

I just finished with the malware removal, do I need to start a thread with a hijack this log file or something?

Have you made a malware topic on any site ? Your PC has malware, so you need to make a topic here to remove your problem concerning

RUNDLL Error loading C:\WINDOWS\System32\gcxeiimi.dll
The specified module could not be found.

And

RUNDLL Error loading C:\WINDOWS\System32\rickmlth.dll
The specified module could not be found.

What about help with the keyboard problem, should I start a new thread here?

Fix the malware problem first in the Malware Removal forum, then come back here for the keyboard problem if it persists.

Ok, thank you, I'll get that topic up when I have some free time, at least this hasn't caused any issues so far, so I'm not in any rush to get it resolved.

[Rorschach112]

I would not run the Registry Cleaner in CCleaner as it can be dangerous and won't fix your situation.

Lets clean the malware first then get to your other problems, so come back here when somebody gives you the all clear from that forum.