I have a Acer Aspire 5570 running Vista Home 32-bit and after a month and a bit, 1st e-mail dating April 7, 2008 , of e-mails back and forward to Microsoft Windows Vista Support I still can't get SP1 to install on my computer. I am getting overly tired of e-mailing back and forward with MS support people and making no progress at all. I was hoping that someone out there could help me out. I will list below the error info I get when I try to install and what the support people have told me to do, which was always unsuccessful.
Windows Vista Service Pack 1 (KB936330)
Installation date: 21/05/2008 2:16 AM
Installation status: Failed
Error details: Code 80004001
Update type: Important
Windows Vista Service Pack 1 (SP1) is an update to Windows Vista that addresses key feedback from our customers. Windows Vista SP1 addresses specific reliability and performance issues, supports new types of hardware and adds support for several emerging standards. After you install this item, you will have to restart your computer.
More information:
http://technet.micro...svista/bb738089
Help and Support:
http://support.microsoft.com/kb/936330
Support's advised troubleshooting:
>Download Windows Vista Service Pack 1 Standalone Installer
>Install Windows Vista SP1 in Clean Boot mode using Standalone Installer and Windows Update installer
>Please download the System Update Readiness Tool from the link below according to your System Type (This download did not fail) and repeat Download Windows Vista Service Pack 1 Standalone Installer and/or Install Windows Vista SP1 in Clean Boot mode using Standalone Installer and Windows Update installer (But the installation of SP1 still failed)
Thank you