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Something has removed AVG Kernel and Avg wrap driver?


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jannyz

jannyz

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I hope that I have posted this in the correct way and place. I am racing against time because I keep getting logged out of internet explorer also something keeps changing mode, to work offline. Im sure I must have some type of virus but I cant check. Due to a House fire, we are in temp accomodation, this computer is second hand and access to the internet is via dongle ,due to not having landline.I just assumed that I was being knocked offline due to dongle signal, but dongle is cnnecting ok, I tried a system restore, no different except that when I restart comp a box tells me that it cannot load Avg because of missing component. I cant add or remove in control panel and in device manager under plug and play devices, AVG& Kernel and AVG7 Wrap driver are highlighted in yellow, it gives me the option to uninstall and reinstall but Im scared just incase Im taking out something I shouldnt. I know I shouldnt install another antivirus program because of the conflict, can somebody advise me how to get around this? Im stumped....Without being able to run a check, I dont know if I have trojans or a virus. Thanks Jan.
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