[sage5]

Let's try another approach then.

Try the Combofix version of the cleanup routine first:

Time for some housekeeping:

• Follow these steps to uninstall Combofix and tools used in the removal of malware
• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

If that fails as well, we really need to ask why.

Let me know how you get on

Edited by sage5, 28 May 2008 - 04:28 PM.

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Sorry for the delay in responding.....but after running that i got a message after combofix was processing and I got a pop up saying it has expired 08-05-24.1 it also gives the current date and it told me to download an updated copy

[wrs143]

Sorry for the delay in responding.....but after running that i got a message after combofix was processing and I got a pop up saying it has expired 08-05-24.1 it also gives the current date and it told me to download an updated copy

[sage5]

That is quite likely as it is updated often to ensure that it catches all the latest bugs.
It will still be quicker to delete the existing version, download the new version of ComboFix, which you save to your Desktop and follow the previous instructions, than to delete all bits manually.

Edited by sage5, 05 June 2008 - 11:49 PM.

[wrs143]

Thanks for your help my computer seems to be running fine and it is back to normal. If you need any more information let me know but the problem seems to be gone and my computer has been running fine for awhile now.

[sage5]

You are very welcome wrs143

All the best,

sage5

[sage5]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

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